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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,771 Reviews

1,771 Reviews of Arrowhead Honda - Service Center

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January 02, 2019

Good as Always I have always been given 5 Star Treatment at Arrowhead Honda and the parts department are always on point with their information. The hospitality coul More

by Silver18
Recommend Dealer
Yes
Employees Worked With
Celeste Fitzpatrick, Christoper Garcia, Antwon Germany
Jan 02, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for the Arrowhead Team that assisted you during your visit. We pride ourselves on our customer service and happy to see that we had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 01, 2019

Great Serice I had a great experience in the Service Department the other day. Mike King was very helpful and got my car taken care of quickly. More

by Patt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Jan 02, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Mike King and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Mike had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com Edit Response

January 01, 2019

Great Service Department Mike is always courteous and professional to deal with. I seek him out whenever I need to service my vehicle as he always treats me well and makes sur More

by Shad23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Jan 02, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Mike King and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Mike had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 29, 2018

30000 mile service The service was completed in less then an Hour as promised. I thought it was a little expensive for the work performed on the 2016 Honda Pilot More

by Norm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Dec 29, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Antwon Germany and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Antwon had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 29, 2018

Oil Change they were able to take us on the same day we called for an oil change. It did take a little longer then they initially stated but was still fast More

by Bobhonda123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Dec 31, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Antwon Germany and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Antwon had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 29, 2018

review As alway's, a great experience with the customer service. I appreciate the way they value my time and never have had to wait any longer than anticip More

by funlife35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 29, 2018

Excellent Service As Always Excellent service as always. I've worked with Dan Thomas in the past as well, he knows his stuff and is always a pleasure to work with. More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Dec 31, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Dan Thomas and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Dan had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 28, 2018

Unexpected Visit On the day after Christmas the idler pulley on my 2007 Civic went south. I showed up at 7:00 AM without an appointment, at 11:30 the call came saying More

by markb121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 28, 2018

great service The primary reason I bring my 3 Hondas to Arrowhead Honda is the great detail, knowledge and trustworthy service I receive from Dan Thomas...he's a gr More

by dantav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Dec 29, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Dan Thomas and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Dan Thomas had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 27, 2018

Construction makes the wait uncomfortable Brandon Whitaker was very helpful in getting the repair completed and the car returned in a timely manner. The drivers to my home and pick up were bo More

by Raf
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Dec 29, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Brandon Whitaker and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Brandon had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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