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Arrowhead Honda - Service Center

4.9

586 Lifetime Service Reviews

8380 W Bell Road, Peoria, Arizona 85382

586 Reviews of Arrowhead Honda - Service Center

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September 21, 2018

"The Usual Excellent Service!"

- spetras

My car was ready on time and had been washed. Brandon was very helpful and let me leave the car at the dealer while my sons took me to lunch. Very accommodating!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 21, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Brandon Whitaker and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 20, 2018

"They Stick to their Word"

- Silver18

I give them 5 Stars because they keep to their word and tell you if something is going to take a little longer than expected.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christoper Garcia
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Quintana
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Scott
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jason Heximer
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jill Chafitz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Tracy Ford, Sassha Motz, Cory Caldarazzo
Sep 21, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for the Arrowhead Honda Sales and Service team that assisted you during your visit. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 20, 2018

"excellent service"

- jeanne123

courteous and timely, shuttle service was so nice to have available, was called when car was done and everything was explained to me and had coupons applied too

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 21, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 19, 2018

"Convenient "

- Nanalmn

Went the extra mile when I took my vehicle in to be checked for a leak. Found problem and fixed it. It took two days and I was given an on the spot rental.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 21, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 17, 2018

"Fast and professional service "

- Fanuli77

Brandon is very friendly and professional. Service was faster then we had planned and my husband and I were very pleased . Thank you for great service

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 21, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Brandon Whitaker and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 17, 2018

"Routine Maint."

- jrwhitlock

All was completed in a short period of time. However, I had a leak in the right front tire and they said they found nothing and all was good to go. I discussed this with Antwon Germany and he had it rechecked. Sure enough, there was a nail in that tire. Way to go Antwon !!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 17, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Antwon Germany and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 17, 2018

"Excellent customer service"

- tt1027

It was a pleasure dealing with Brandon. I received quick & friendly service. Was told it would take approximately 1 1/4 hours and was out of there in half that time!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 17, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Brandon Whitaker and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 17, 2018

"Brandon is awesome!"

- Leenie711

Quick and convenient service would highly recommend! Said would take about an hour and had me in and out 40 minuets later. Car wash was down for repair but I didn’t mind.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 17, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Brandon Whitaker and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 16, 2018

"Service team!"

- Klaboo

The Honda service team is always so awesome when i take my car in, everyone is so helpful and polite! Keep up the good work!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 17, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Antwon Germany and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 16, 2018

"Service Department / Tom Urbina"

- ljamo

I'm always pleased by the level of support and communication when having my Pilot serviced. Highest marks to Tom Urbina who is a true "go to" within the Arrowhead service team.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Celeste Fitzpatrick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 17, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina,Celeste Fitzpatrick in Sales and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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