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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,771 Reviews

1,771 Reviews of Arrowhead Honda - Service Center

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December 27, 2018

Needing a Battery replacement..David Scott took care of me . Arrived at Arrowhead Honda w/o an appointment. David Scott arranged for the replacement and had me on the road in minutes. Thank You.for the outstandi More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor David Scott and Arrowhead Honda. We pride ourselves on our customer service and happy to see that David had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 26, 2018

Best place for an oil change Always a great experience at Arrowhead Honda. They always accommodate my last my minute appointment requests and go out of their way to be friendly. More

by HondaMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor David Scott and Arrowhead Honda. We pride ourselves on our customer service and happy to see that David had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 24, 2018

Super easy and fast! Brandon always does a great job! Brandon has been in charge of servicing my car since I bought it and has always done a really great job of getting me scheduled conveniently and getti More

by Hondalover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Dec 29, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Brandon Whitaker and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Brandon had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 23, 2018

Quick repair Had a last minute problem with my son's Civic. The blower motor went out. Went to see Tom who go me in on a busy Saturday and had it repaired within a More

by vegasgunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina , Service Manager Chris Thomas and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom and Chris had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 23, 2018

Very good Service was good. A longer wait than usual but not bad. A little concerned about recommending something that was already done however it was probabl More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
Dec 29, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Eddie Lambkin any and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Eddie had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 22, 2018

Great service! I needed a service before heading out of town. Brandon got me in and out in a hurry and completed everything I needed- all done cheerfully. More

by Grateful customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Dec 29, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Brandon Whitaker and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Brandon had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 22, 2018

Great service and friendly staff. The staff acted in professional way. I was informed as to what service was needed before doing it and I appreciated that. They were friendly and helpf More

by FED A PREWITT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Dec 29, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Mike King and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Mike had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 22, 2018

Great Customer Service As he always does, David Scott took care of me and my car in an efficient and friendly manner. He is always very friendly and listens to what I need a More

by JRainaldi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately, I don't know the technician's name.
Dec 29, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor David Scott and Arrowhead Honda. We pride ourselves on our customer service and happy to see that David had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 22, 2018

Service Experience at Arrowhead Honda Great prompt service but that doesn't make up for the high costs of routine maintenance. I will continue to use Arrowhead Honda while my car is under More

by Only FITting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Thomas
Dec 29, 2018 -

Arrowhead Honda responded

Your review is greatly valued, I want to thank you for taking the time to express your concerns and your recent interaction with our service department. If any work is needed that isnt covered under warrenty please check our coupons on our Arrowhead Honda site. Go on Arrowhead Honda - Click Special- Click service specials. There you will find tons of dicounts and coupons offered for your vehicles needs. Please let us know if there is anything else we can do for you. Thank you Jill Chafitz Director of Customer Relations

December 21, 2018

Outstanding customer service I pulled up and right away I was greeted by a service person who took care of my problem with my radio and time clock..I asked if I could get an oil c More

by golfernorm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ellis, Mike King
Dec 29, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Mike King and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Mike had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Dec 29, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Mike King and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Mike had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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