Arrowhead Honda - Service Center

Great Change As a loyal customer of Bell Honda's, i have had a bad couple of experiences and the last one was it for me. I switched to Arrowhead Honda in hopes of As a loyal customer of Bell Honda's, i have had a bad couple of experiences and the last one was it for me. I switched to Arrowhead Honda in hopes of a better experience and I am happy I changed. The techinicans are helpful and knowledgeable. More

Service Robert Q. is the best there is!! Have been going to him for the past 5-6 years. He is always helpful and honest. Always friendly and smiling. The Robert Q. is the best there is!! Have been going to him for the past 5-6 years. He is always helpful and honest. Always friendly and smiling. The service waiting area is great. Have no complaints at all. Tell Robert what a great job he does!!!!! More

Good experience I've been doing business with Arrowhead for many years. I fully intend to continue. The service experience is always excellent. Antwon is always pleas I've been doing business with Arrowhead for many years. I fully intend to continue. The service experience is always excellent. Antwon is always pleasant and good to work with. More

Went in for an airbag recall While they were fixing the airbag they found an oil leak which they went ahead and corrected while they still had the car. I thought it was really gr While they were fixing the airbag they found an oil leak which they went ahead and corrected while they still had the car. I thought it was really great that they were paying attention and found the leak before it became a problem. More

Battery repacement Needed a battery repaced in my wife’s 2015 CRV. Called Dave Scott and he got me in right away and the rapared and out in 35 minutes! Needed a battery repaced in my wife’s 2015 CRV. Called Dave Scott and he got me in right away and the rapared and out in 35 minutes! More

Happy They always d a great job, though they could do better with the car washes and car rentals. a CR-V when you drive an Accord. They always d a great job, though they could do better with the car washes and car rentals. a CR-V when you drive an Accord. More

Friendly and excellent service. I have been doing business with Arrowhead Honda for about 15 years and I highly recommend the Service department and Tom Urbina. He is always profess I have been doing business with Arrowhead Honda for about 15 years and I highly recommend the Service department and Tom Urbina. He is always professional and friendly. More

Excellent service! Arrowhead Honda has exclusively taken care of all service on my Ridgeline for the past 5 years. Their service team always provides me with prompt, co Arrowhead Honda has exclusively taken care of all service on my Ridgeline for the past 5 years. Their service team always provides me with prompt, courteous, and dependable service. My service advisor, Thomas Urbina, is extremely knowledgable and helpful. Can't say enough good things about the quality of Arrowhead's service team. More

Didn't honor pricing I had a 100 month Honda battery for my Honda CRV. It was only 4 years in and the battery was going out. I had to get a jump start and then I had to I had a 100 month Honda battery for my Honda CRV. It was only 4 years in and the battery was going out. I had to get a jump start and then I had to charge the battery in order to make it to the dealership. I called first to see about getting the battery replaced which I figured would be pro-rated. I wanted to find out more, and it was a Sunday when service was closed. I attempted to do an online chat to get more information, but the chat told me that I'd be waiting for a long time in order to get information. So, on the following Monday I called the service dept. to find out about the cost of getting a new battery. Based on the life into the battery, the service guy told me that the cost of the battery would be $50 plus tax and that the charge would not exceed $60. I still had my receipt. I was not told about any other additional cost. So, I get to the dealership which is a bit of a drive from where I live, only to be told that the battery is $65, and in addition they were going to charge to install the battery. I was not told this over the phone. Service should have informed me that there was a charge for installation. When a battery goes out long before it should, there should be no charge for installation. It should not matter if the original battery was purchased out of state or not, since it was a Honda dealership and a Honda battery. I am on low income and can't afford more than was quoted. I ended up going to Auto Zone to get a new battery where they installed it for FREE and also installed a new engine air filter for FREE. If it hadn't of been so late in the afternoon and the traffic and threat of incoming storms, I would have taken it up with the manager. More

service appointment Brandon was very friendly and knowledgeable. He answered all of our questions and gave us important information about rotating tires and we were very Brandon was very friendly and knowledgeable. He answered all of our questions and gave us important information about rotating tires and we were very pleased with the time he took on our appointment. More