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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,775 Reviews

1,775 Reviews of Arrowhead Honda - Service Center

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October 03, 2019

Great Service Service to fix intermittent starter issue. Took two trips to get the intermittent problem to show up. They changed the starter and it works great. More

by Brennerdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Arrowhead Honda responded

Dear Brennerdon, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM 623-815-2083

October 03, 2019

Great service Tom Urbina is a wonderful service advisor. I called to say I thought my battery was dying and he said to bring it right over. In a quick service the b More

by emorrisaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Arrowhead Honda responded

Emorrisaz, Thank you very much for your positive feedback. We're very happy to hear that you are completely satisfied with the replacement of your battery. Tom Urbina will always make sure you're taken care of to the highest level of satisfaction. In the future of you have any questions or concerns, please feel free to contact me directly. Raquel Perez CRM 623.815.2083 Rperez@arrowheadhonda.com

October 03, 2019

Outstanding I called Tom Urbina at about 9:30 AM and asked him if I could come in and get a oil change for my Honda Pilot. We set it up for me to come in that day More

by Taffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Arrowhead Honda responded

Taffy, Thank you very for the feedback , we appreciate your time and effort. I'm happy that Tom was able to take care of you. Tom Urbina is a very outstanding service advisor. Very happy to know that you were satisfied. In the future if you have any problems or questions please feel free to contact me directly. Raquel Perez 623.815.2083 Rperez@arrowheadhonda.com

October 02, 2019

B17 maintenance time & 1 other issue I had an appt at 7 am, and Mike was right on time to greet me. I went into their brand new showroom. It took approx 2 hrs because they were tracking d More

by OldVet55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
October 02, 2019

New tires Mike King does a GREAT ob and knows his craft well.. I would highly recommend him . Saved me money and time. Had the car back in a very short time. More

by Joe Samplin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Oct 11, 2019 -

Arrowhead Honda responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM 623-815-2083

September 30, 2019

service Grant was great and answered all my questions and accommodated me with a loaner vehicle. I always appreciate the service at Arrrowhead Honda...thanks More

by Monica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
grant
September 29, 2019

30,000 mile maintenance Great service, they were fast and efficient. I was pleased with the wait time even tho the building was under construction. Thanks Arrowhead Honda. More

by Lipa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Ibarra
September 29, 2019

Tire repair Seth was awesome to get me in at the last minute. Arranged for a shuttle ride. The shuttle drivers were very nice and personable. Positive experien More

by bd927
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shuttle drivers, Seth Ibarra
September 29, 2019

Maintenance on leased car Service was fast and I appreciated that I was able to get in. Very happy with service and the friendliness of staff, especially Seth. Keep up the go More

by V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Ibarra
September 28, 2019

Had help which I appreciated and Kevin was honest and kind. Look forward to continue doing business with Arrowhead Honda. I really appreciate the care given. I am very happy with the advice, etc., given to me More

by Kitts
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
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