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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,775 Reviews

1,775 Reviews of Arrowhead Honda - Service Center

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April 13, 2019

I have always received prompt, good service from this dealer The service I required was a recall to replace the airbags. The appointment was made quickly and service was completed in less than 2 hrs. More

by Huskerfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Apr 13, 2019 -

Arrowhead Honda responded

Thank you for the review. Our goal is 100% customer satisfaction. Please, feel free to reach out to me to discuss what we could have done better. Sincerely, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 13, 2019

Amazing My service advisor is amazing and made my experience headache and hassle free i would highly recommend this dealership for any of your car repair need More

by Selinks91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Arrowhead Honda responded

Selinks91, thank you for the 5 star review! Customer satisfaction is our top priority, and we are happy to hear your experience went so smoothly. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 12, 2019

Friendly, Timely Service I took my vehicle in for an oil change. There were a couple more routine service items that needed to be addressed. My service advisor was able to w More

by Mary75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2019 -

Arrowhead Honda responded

Mary75, thank you for the 5 star review! Customer satisfaction is our top priority, and I'm happy to hear that our Service Department is continuing to provide that gold standard. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 12, 2019

Service Tech Dereck was polite, understanding and explained all items needed for 15,000 mile check up and all work was done quickly and was out of dealership in 2 More

by Dufresne,Bernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2019 -

Arrowhead Honda responded

Bernie, thank you for the review. Our priority is 100% customer satisfaction. Please, feel free to contact me to discuss your most recent experience with us. Sincerely, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 12, 2019

battery/starting issues I had some battery issues, and came to the dealership thinking something else under the hood was at fault. My experience was great. After troublesho More

by sandi paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Yazzie, Tech , Mike King
Apr 13, 2019 -

Arrowhead Honda responded

Sandi, thank you for the 5 star review! We pride ourselves on excellent customer service and are happy to hear that our Service Department is continuing to provide that to you and yours. Please, let us know if you need anything in the future! Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 10, 2019

pleasant, quick, oil change Mr. Germany was friendly, outgoing, knowledgeable, and worked quickly during my oil change experience. I will be requesting him again for my next ser More

by hondasnob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Apr 13, 2019 -

Arrowhead Honda responded

Hondasnob, thank you for the 5 star review! We appreciate your business and the kind words and are happy to hear Express Advisor Antwon Germany is continuing to provide you with such excellent service. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 10, 2019

Easy maintenance with good communication I felt the service I received was thorough and communication was excellent, however, due to the construction going on at the dealership, my car was re More

by JillsCRV!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Ibarra
Apr 13, 2019 -

Arrowhead Honda responded

JillsCRV!, thank you for the 5 star review! Our number one goal is customer excellence, and we are happy to hear our Service Department is continuing to provide that to you. Please, let us know if you need anything in the future, and be sure to come back once our remodel is complete to enjoy our brand new car wash on the house! Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 10, 2019

Excellent service Antwon was so friendly and really took care of me! He had amazing customer service and explained everything to me before and after my oil change More

by Taylor_montoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Apr 13, 2019 -

Arrowhead Honda responded

Taylor_montoya, thank you for the review! Our top priority is excellent customer service. Please, let us know if you need anything in the future. Sincerely, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 09, 2019

Excellent Service adviser Seth was awesome...promised the car to be ready in 45 mins and was ready earlier....very pleasant to deal with and More

by By the lake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Ibarra
Apr 13, 2019 -

Arrowhead Honda responded

By the lake, thank you for the 5 star review! We pride ourselves on excellent customer service and are happy to hear Express Advisor Seth Ibarra is continuing to provide that to you. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 08, 2019

Great Service and Customer Experience Dan Thomas was outstanding! He was direct as to what my 2014 Honda CRV needed and attentive as to what I wanted done. I took my Honda in for just an o More

by emukai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Apr 18, 2019 -

Arrowhead Honda responded

emukai, thank you for the review! We pride ourselves on excellent customer service and are happy to hear Service Advisor Dan Thomas is continuing to provide that level of satisfaction. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

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