1,775 Reviews of Arrowhead Honda - Service Center
Service Manager I can trust Never a hard sell at Arrowhead Honda's service department. Honest review of what my vehicles need to keep them reliable and safe - very refreshing! Never a hard sell at Arrowhead Honda's service department. Honest review of what my vehicles need to keep them reliable and safe - very refreshing! More
My 1st Service This was my Very first service on my CR-V as the Wrench came on (B1). Everything was explained and was completed sooner than I expected. The Picture b This was my Very first service on my CR-V as the Wrench came on (B1). Everything was explained and was completed sooner than I expected. The Picture below does not look like Tom I spoke with. More
Under Construction, but still great service Tom Urbina is my service adviser. This past Saturday, my Oil Change minder lit up. It was about 2:15 PM. I called Tom to see if they had capacity t Tom Urbina is my service adviser. This past Saturday, my Oil Change minder lit up. It was about 2:15 PM. I called Tom to see if they had capacity to fit me in. Surprisingly, he said yes. Saturdays are usually crazy. I took my Accord in and the oil change was done in about an hour. I have been here for many years working with Tom and Joey Johnson. I am very satisfied with the service. More
Excellent service, oil change, new battery Excellent service, Seth took care of my oil change, battery concerns and transmission fluid change out and got me out in a very reasonable time. Th Excellent service, Seth took care of my oil change, battery concerns and transmission fluid change out and got me out in a very reasonable time. This review webpage is a big inconvenience for customers, 25 word min, create an account!! More
Service Robert was friendly and made arrangements to have me taken home,when my car required more service than originally anticipated. He took the time to exp Robert was friendly and made arrangements to have me taken home,when my car required more service than originally anticipated. He took the time to explain why the additional work needed and consequences of not completed. More
Oil change I went for an oil change. I bought my car 5 months ago at your dealership. I didn’t get a owner’s manual.. After He changed the oil he said everythin I went for an oil change. I bought my car 5 months ago at your dealership. I didn’t get a owner’s manual.. After He changed the oil he said everything was ok with the car. When I asked him when should I come back to change the oil he told me to wait until the light turned on. The light wasn’t on when I took my car. My question is how many miles I was suppose to get in my car to get the oil changed. I don’t have a owner’ manual...is there anything I could do to get a copy of the manual? Thanks. More
Great service Dan Thomas took great care of me and my Odyssey. The work performed was done well, in a timely manner, and at a reasonable cost. Dan Thomas took great care of me and my Odyssey. The work performed was done well, in a timely manner, and at a reasonable cost. More
Their service department is friendly and service was fast Arrowhead Honda's Service Department always takes good care of our vehicle maintenance and repairs. Tom Urbina is a GREAT service advisor!!! I am alwa Arrowhead Honda's Service Department always takes good care of our vehicle maintenance and repairs. Tom Urbina is a GREAT service advisor!!! I am always treated well. More
Honda Service Experience Clear understanding of the work being completed and the cost. My only complaint, is that the day after my car was serviced for its 30,000 mile check u Clear understanding of the work being completed and the cost. My only complaint, is that the day after my car was serviced for its 30,000 mile check up, I received an email from you saying my service was due and gave me a choice of coupons and special deals for service. For a $602 bill, that would have been nice to have for the amount of work done. More
Fixed what I needed in a very timely fashion My problem wasn’t major but it was diagnosed quickly and fixed. Also After being rear ended Mike King referred me to Ultimate Collesion. They were te My problem wasn’t major but it was diagnosed quickly and fixed. Also After being rear ended Mike King referred me to Ultimate Collesion. They were terrific. Thank you all More