Arrowhead Honda - Service Center

Took Ridgeline in for warranty work I made an appointment with Tom Urbina for warranty work. I dropped off my Ridgeline and was immediately put in contact with Tom. The Service Departm I made an appointment with Tom Urbina for warranty work. I dropped off my Ridgeline and was immediately put in contact with Tom. The Service Department runs like a well oiled machine. Tom discussed the warranty work, timeframe and sent us for breakfast including a $5.00 gift card. The drivers (to the restaurant and back to Honda) were fantastic. When we returned (work was completed well before estimated 1.5 hours) Tom gave me a detailed report on not only the warranty work but other minor issues that I should be aware of . I am thoroughly impressed with everything in the Service Department and will continue to use their services. More

Best in class Seth was great to work with. Explained the service being performed and my options for the next visit. Thanks Honda for building an outstanding car and Seth was great to work with. Explained the service being performed and my options for the next visit. Thanks Honda for building an outstanding car and thanks Arrowhead Honda for being a great dealership to do business with! Keep up the good work team! See you in a few months Seth! More

Great Service Antwon was very knowledgeable, and offered quick service to replace my battery when I stopped in on my lunch hour, got my car right in and out for whi Antwon was very knowledgeable, and offered quick service to replace my battery when I stopped in on my lunch hour, got my car right in and out for which I appreciated very much. More

Dereck Smith is the man! I needed parts for my car and I was leaving for a trip in the next few days. Dereck was able to help me out and get me on the road in time. I was real I needed parts for my car and I was leaving for a trip in the next few days. Dereck was able to help me out and get me on the road in time. I was really impressed with his customer service. He’s the reason I’ll being coming back to Arrowhead Honda! More

Awesome. Provided service with integrity! Awesome. No complaints. Recommend this dealer to anyone looking to buy a Honda. Best Honda dealer in Arizona. Service Provided service with integrity! Awesome. No complaints. Recommend this dealer to anyone looking to buy a Honda. Best Honda dealer in Arizona. Service was quick too! More

outstanding customer service I was treated as if I was the only customer at the dealership and that kind of service makes my day. I loved the shuttle service which helped me take I was treated as if I was the only customer at the dealership and that kind of service makes my day. I loved the shuttle service which helped me take care of some errands while my car was being serviced. More

Scheduled maintenance From the time of scheduling my maintenance appointment to completion I was treated excellent. Brandon was pleasant and verified the list of items for From the time of scheduling my maintenance appointment to completion I was treated excellent. Brandon was pleasant and verified the list of items for the B1 maintenance. Explained pricing and called promptly to advise of additional services needed. Nothing was overlooked. Including arranging the shuttle. He even walked me to my car when I picked it up. Nice extra touch. More

Quick and easy Service department did only what I asked for and did not try to add additional services. Did explain what services I should consider having done soon. Service department did only what I asked for and did not try to add additional services. Did explain what services I should consider having done soon. More

Good Service Appointment Tom Urbina is always consistent - he is friendly, calls back immediately and provides excellent service! I am most happy to have him in my corner. Tom Urbina is always consistent - he is friendly, calls back immediately and provides excellent service! I am most happy to have him in my corner. More

Excellent Service Service was done correctly and timely. Dereck kept me informed on the repairs being done and what was needed and what could wait until my next visit. Service was done correctly and timely. Dereck kept me informed on the repairs being done and what was needed and what could wait until my next visit. great honest service consultant/advisor. More