Purchased my vehicle there, new in 2015.
No complaints with the purchase or vehicle. Brought it for service recently for oil, transfer case and differential oil changes. Also Tire Rotation,
No complaints with the purchase or vehicle. Brought it for service recently for oil, transfer case and differential oil changes. Also Tire Rotation, wheel balance, and replacement of the fuel level sensor, a common issue that had been done previously there 5 years ago ago. They (wanted to) charged me $703 dollars for the service not including the fuel level sensor. They wanted another $680 for that! When I went to pick up the vehicle I went through the itemized bill. They tried to charge me a 75 dollar diagnostic fee for the fuel level sensor issue even though I explained to them exactly what the issue was and that its a common issue and even though they didnt fix it! They also individually charge you for each individual item. $70 dollars labor for front diff fluid change, $70 dollars labor for rear diff fluid change, $70 dollars labor for transfer case fluid change? $210 dollars labor for three items that you do simultaneously in about 45min. But they’ll tell you: “We have a half hour minimum labor charge”. Ya per. Each little item, ridiculous! The only item on the bill that was reasonable was the oil and filter change, $60 bucks. I only gave them 2 stars because they gave me a vehicle to use (because they were also doing 4 recall items) and the oil change fee was realistic. Other than that be ready to take a second mortgage out on your house to get your vehicle fixed. I guess it stings a little more than the usual because on top of everything else I bought the vehicle there? And on top of that its a bit short sighted on their part as I’m getting pretty close to getting a new vehicle and their dealership certainly wont be on my short list. GET THE ESTIMATE FIRST! You’ll probably end up going somewhere else…….anywhere else.