Aschenbach Ford - Service Center

The staff and the service was excellent. Waiting area was clean and comfortable. Will return. Waiting area was clean and comfortable. Will return. More

I’ve had very good experiences with this dealership. They’ve been very helpful when I’ve needed assistance. They’ve been very helpful when I’ve needed assistance. More

They are fantastic ! They care about their customers and strive to make everything an easy process - from buying a vehicle to getting service ! They care about their customers and strive to make everything an easy process - from buying a vehicle to getting service ! More

Very professional and helpful, there help, and service is much appreciated. Very good communication. Tristan was a pleasure to work with. much appreciated. Very good communication. Tristan was a pleasure to work with. More

I went to get my car serviced with the works on Saturday I waited as it was getting worked on only to find out after 2 hours that the mechanic broke a lugnut and they wouldn't have it ready til Monday morni I waited as it was getting worked on only to find out after 2 hours that the mechanic broke a lugnut and they wouldn't have it ready til Monday morning I got a loaner til then I left. On Monday I called at 11 hadn't been touched at 2 I went over to the service center and asked when it was going to be ready since I had to work at 3 they said a few minutes they were finishing up at 2:50 I asked again and they said it's pulling around now they then rang me up and told me it was going to be 80 more dollars for the lugnuts they broke now I was late for work and being charged for their mechanics breaking stuff I was very unhappy with the situation on Monday I didn't end up having to pay for the lugnuts but I will most likely be taking my car elsewhere I didn't appreciate the customer service on Monday. Now the lovely lady on Saturday was great More

Very pleased with this dealership very professional and helpful. Tristan was a pleasure to work with. helpful. Tristan was a pleasure to work with. More

Was able to get an appointment scheduled quickly. Hopefully, all services listed on the service bill were completed. Hopefully, all services listed on the service bill were completed. More

Great team They helped find noise in drive line ,Thanks to Carol so much ,thank you, Thats why i came in for the works Great job to Carol so much ,thank you, Thats why i came in for the works Great job More

Always great service! Staff is knowledgeable and willing to always help out in any way possible. Staff is knowledgeable and willing to always help out in any way possible. More

Had to push them for everything that needed to be done; Would not fight for me with Ford for Ford's 1.5 l eco boost engine issues. Coolant in the engine on my 2018 Ford Escape. Charged for diagnosti done; Would not fight for me with Ford for Ford's 1.5 l eco boost engine issues. Coolant in the engine on my 2018 Ford Escape. Charged for diagnostic when all you had to do is check the dipstick for coolant Ford has been no help with the problem either. More