Astorg Auto of Charleston
Charleston, WV
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577 Reviews of Astorg Auto of Charleston
We were in the market for an Audi Q7 and searched locally (Louisville/Indianapolis) for the trim package and color we wanted. Having little luck, I happened to find the vehicle we were shopping for on cargur (Louisville/Indianapolis) for the trim package and color we wanted. Having little luck, I happened to find the vehicle we were shopping for on carguru.com at Astorg Auto in West Virginia. The pricing was extremely reasonable as their low price, no haggle approach appealed to us greatly! Further, they were willing to ship our vehicle to us for a nominal fee. Admittedly, this made us very nervous as we had never purchased a car sight unseen. We agreed to the deal on a Wednesday night, did the paperwork on Thursday, and the vehicle arrived on Friday at noon! The vehicle was exactly as Gerry described and we could not be any happier with the entirety of the transaction from beginning to end. I highly recommend Astorg and will absolutely search there first for our next purchase. More
After a terrible experience with Mercedes-Benz of Marietta, I found AstroAfter a terrible experience with Mercedes-Benz of Marietta, I found Astrog Auto online. Jason was absolutely fantastic and too Marietta, I found AstroAfter a terrible experience with Mercedes-Benz of Marietta, I found Astrog Auto online. Jason was absolutely fantastic and took care of me and absolutely no time with no effort on my part. The entire process was so simple I really appreciated it. I have already referred them to three of my friends. More
The start to my car buying experience dealing with other dealerships was rocky to say the least. Until I contacted Astorg Auto of Charleston. Jason Hager was so amazing. He spent hours talking with me. He a dealerships was rocky to say the least. Until I contacted Astorg Auto of Charleston. Jason Hager was so amazing. He spent hours talking with me. He answered all my questions and concerns. He was knowledgeable, professional, and friendly. Jason went above to make sure my expectations were met. I am so pleased with every aspect of purchasing my new car from Jason to the finance department to the follow up. Everyone has been great. I’ll never go anywhere else! More
Transaction was extremely smooth. Salesman (Gerry) was excellent to deal with, couldn’t have done more for me. Great experience! Salesman (Gerry) was excellent to deal with, couldn’t have done more for me. Great experience! More
My dealer, Jason, worked tirelessly to ensure that the car I purchased fit my needs exactly. Not only was he working late into the evening to ensure that paperwork was completed before I left town, he eve car I purchased fit my needs exactly. Not only was he working late into the evening to ensure that paperwork was completed before I left town, he even worked with me to get several videos of the car before purchasing since I couldn’t see it in person. I’d highly recommend them to anyone who is looking for a luxury vehicle, a great trade-in experience, and a great out of state vehicle purchasing experience. More
Recently purchased a 2019 Audi online from Jason Hager. First time buying a car online and he made it the best car buying experience of my life. Multiple videos, phone calls and assistance prior to driving First time buying a car online and he made it the best car buying experience of my life. Multiple videos, phone calls and assistance prior to driving 4 hours to see the car. He even volunteered to truck the car to Northern Ohio for a test drive. The car exceeded all expectations when we drove down to purchase it. Paperwork was easily accomplished and all dealer employees were friendly and helpful. When I’m ready to purchase another car, Jason and Astrog will be my first call. More
I just completed the purchase of a 2018 Mercedes Benz C63S from Astorg Auto, and worked with Gerry Flynn. I had been keeping an eye on the vehicle for a bit of time, and was contemplating a sight unseee C63S from Astorg Auto, and worked with Gerry Flynn. I had been keeping an eye on the vehicle for a bit of time, and was contemplating a sight unseeen purchase with the dealership being about 7 hours away. I was on the fence as far as my comfort making a sight unseen purchase on a relatively expensive vehicle, and was fortunate enough to connect with Gerry. He was attentive, knowledgeable and was EXTREMELY helpful providing me with very detailed pictures of all angles of the vehicle, in and out, to set my mind at ease about condition. Gerry's assistance and the detailed information he provided allowed me to happily make the purchase of the vehicle. He went further to make the arrangements on an in-house transport vehicle which was a very cool unit, having the vehicle enclosed for the trip up - THE NEXT DAY! The pace with which Gerry arranged the delivery, arranging me with their fellow, Roy, was fantastic. Upon delivery Roy was patient, helpful and very courteous, letting me take the car for my test drive to insure I was satisfied, while he buttoned up the delivery vehicle. The vehicle was in fantastic condition just as Gerry described. Gerry was honest about the condition which was fabulous and was a man of his word. I have done fly in and drive home transactions on a number of occasions, but this being my first sight unseen purchase of a pretty special vehicle, I felt it was imperative that I leave a glowing review for Gerry and Astorg, as they and the vehicle lived up to the promises! Gerry's communication, honesty and helpfulness have certainly earned my business in the future if their inventory and my desire in another vehicle match up again. It was a pleasure doing business with Gerry and Astorg Auto of Charleston. More
I purchased a 2019 Audi sq5 from Astorg Auto. I live in Michigan so they had to ship the car to me. I was never able to make it out to the dealership but they did a great job showing me the car v I live in Michigan so they had to ship the car to me. I was never able to make it out to the dealership but they did a great job showing me the car via pictures and videos. Anything I asked for they provided in a timely manner and made purchasing a car out of state very easy. They are trustworthy and provide a great service. I would highly recommend using them to buy your next car. They exceeded my expectations and worked with my local credit union to complete the purchase! More