Atlantic Honda - Service Center

Always EXCELLENT customer service Exceptional dealership in everyway! I didn't get to make an appointment this time and I was still out in a reasonable amount of time. And they always Exceptional dealership in everyway! I didn't get to make an appointment this time and I was still out in a reasonable amount of time. And they always take great care of my car. And With a children's area in the waiting room my child doesn't want to leave usually. More

Lmk if it’s going to be that long Love Atlantic Honda! So well run and courteous; offer so many amenities to make it pleasant to wait there. I travel 45 mins each way to go to that dea Love Atlantic Honda! So well run and courteous; offer so many amenities to make it pleasant to wait there. I travel 45 mins each way to go to that dealership, rather than the one 3 miles from my home, bc they are sooooo much nicer to deal with. This time, however, I went in for an “express” oil change and it took 2 1/2 hours- they said they were badly backed up, when I inquired, after an hour and a half had gone by. While I understand that happens, the service person taking in my vehicle should have disclosed that before they took my car away, in which case I would have made my decision about whether or not to reschedule the oil change for a better time. Other wise I would have given a 5 star rating. Love Atlantic Honda! More

Service needs work The cashier’s office and treatment of customers after they pay for the service needs improvement. The young lady who handled my billing was not very n The cashier’s office and treatment of customers after they pay for the service needs improvement. The young lady who handled my billing was not very nice like she was doing me a favor. Left the booth with my credit card never explained why she would take it out if my site. After I returned they couldnt find my keys. She finally told me they were probably washing it I should wait snd wave the valet down. After waiting my car wasnt being washed. Went back inside to ask where my car was. It was only then that they sent a valet to find my car which was parked sinewhere. More

Great Experience My experience with Honda Service was seamless. Alex is an excellent professional. He updated me continuously and explained all options in great detai My experience with Honda Service was seamless. Alex is an excellent professional. He updated me continuously and explained all options in great detail. Thank you!!! More

Time for a change I took my car to Atlantic and it was diagnosed with 1.5 hrs of having the car as opposed to two days and annoying dealings at Apple. Definitely time f I took my car to Atlantic and it was diagnosed with 1.5 hrs of having the car as opposed to two days and annoying dealings at Apple. Definitely time for change . Nick was a pleasure to deal with and was helpful and knowledgeable. I was treated without being rushed I appreciate that . They were efficient and dealt with the warranty without even questioning it. I am happy I drove the 45 mins and will continue to come there More

Bay Shore Honda the worst dealerdhip Bay Shore Honda the worst dealership in the world. It took over 2 hours for an oil change. They damage your car and then don't pay for it. Never go to Bay Shore Honda the worst dealership in the world. It took over 2 hours for an oil change. They damage your car and then don't pay for it. Never go to BAY SHORE HONDA. More

Unprofessional job done I’m not really happy with the service that they did to my car. I just called customer service and looks like the lady is just getting pay to sit down I’m not really happy with the service that they did to my car. I just called customer service and looks like the lady is just getting pay to sit down there because she don’t know nothing More

Always Great My service associate, Alex, was very informative and worked to explain all of the issues and services available with my car and provided pricing as we My service associate, Alex, was very informative and worked to explain all of the issues and services available with my car and provided pricing as well. More

First impressions I leased my new passport a couple months ago and had my first service call and as they say first impressions mean everything. The service department I leased my new passport a couple months ago and had my first service call and as they say first impressions mean everything. The service department was excellent the process was smooth and easy would recommend to all. More

Great Sales Team, AWFUL Service Dept This is my second car purchased from Joey. With my first car I went for an oil change and it took an exorbitant amount of time and I promised myself This is my second car purchased from Joey. With my first car I went for an oil change and it took an exorbitant amount of time and I promised myself I would not go back. With my new car I figured I would get an oil change as it was free and I needed a service recall. I scheduled this for Friday morning. I arrived and was informed that the parts were not available for the recalls so they could not do the service. I was not given a courtesy call or given an option to reschedule the service. I decided to stay for the oil change since I was still there. TWO hours later I pulled my own car off the car wash line because my car still wasn’t finished. Two hours for an oil change is highly unacceptable. On top of this, I went to speak to my advisor Mark (who was wonderful), and another advisor Dave S, was cursing and yelling about another employee without any care. He was lucky I was not with my children at the time - he should really learn how to watch his mouth in such an open space with customers and families. I will never bring my car here for service again. More