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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,404 Reviews

2,404 Reviews of Atlantic Honda - Service Center

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January 10, 2019

Excellent service I was helped by David at the service center and he made it his priority to give my Honda and myself the best and most efficient service! Their waiting More

by KS.MURILLO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schweitzer, Rick Alessi
Jan 14, 2019 -

Atlantic Honda responded

Thank you for the very kind review! We are happy to read that you enjoyed working with us and spending time in our waiting area.

January 10, 2019

Car inspection Was satisfied with service, but not price. Although Nick said he would "throw in" tire rotation, which he did not do. The price of labor is WAY too More

by Tbay 215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 14, 2019 -

Atlantic Honda responded

Thank you for the honest feedback. We are happy to read that you enjoyed our service, but not the pricing. We will be sure to review these comments with management to ensure our clients are being charged a fair amount.

January 08, 2019

Very good team they have good attention Service advisor Bernie was extremely friendly and knowledgeable. I highly recommend him to anyone. Overall my experience at Honda was great thanks y More

by SulmaM_2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Andrews-Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Venegas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathalie Gomez, sania, Kennya Gomez y David tech, Juan Nunez, Bernie Ocasio, Tajmel Reid-Jacobs, Yesenia Bullock, Reynaldo Rodriguez
Jan 10, 2019 -

Atlantic Honda responded

Thank you for taking the time to share this incredibly generous review and recommendation. We will be sure to pass your compliments along to Bernie, and we invite you to reach out if there is ever anything more you might need.

January 08, 2019

Oil change and recall repair The service was prompt as scheduled and expeditious. The staff couldn’t be more friendly and professional. I was particularly impressed by the comfor More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Atlantic Honda responded

Patrick, thank you for the feedback on our high level of service and customer care. We are so happy to read that you can count on us for a efficient oil change and a delicious cup of coffee :) We look forward to working with you again the next time you are in need.

January 07, 2019

Bad experience Came in for an oil change and tried to upsell me everything including a tire rotation two weeks after i had all four tires changed. Told me the tread More

by Zagri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessie
Jan 24, 2019 -

Atlantic Honda responded

Zagri, we're deeply sorry to know you weren't satisfied with your experience. We strive to provide outstanding service, and we apologize if your oil change and did not meet your expectations. Please reach out to our Service Manager at cmarino@aagny.net at your earliest convenience to discuss this further.

January 06, 2019

Great customer service Great customer service. I told Bernie I needed my car back by 11:15 and he made it happen without having to remind him. In fact he checked in with me More

by Jacm1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Jan 07, 2019 -

Atlantic Honda responded

Thanks for sharing this wonderful feedback! We're happy to read that you felt our service was attentive, and we hope you will consider reaching out again the next time you might be in need.

January 06, 2019

Always Awesome Anytime I come for service my appointment runs smooth. Everyone is always kind and professional. Same goes for the leasing department, always a pleasu More

by Ginamich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia (5stars as well), Rick Alessi, Dave Shapiro
Jan 07, 2019 -

Atlantic Honda responded

It is great to read how pleased you have been with our service, Gina! Thank you for this wonderful feedback, and please let us know if we can ever do anything more for you.

January 04, 2019

Service Thank you Alicia for handling my service appointment, questions, and follow up. Your look back to July reminded me I did change the battery prior visi More

by Marie63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia
Jan 07, 2019 -

Atlantic Honda responded

We very much appreciate this very generous feedback, Marie! Thank you for choosing Atlantic Honda, and please don't hesitate to let us know if you ever need anything else.

January 03, 2019

Best Dealership Ever ! Everyone at Atlantic Honda is courteous, helpful and informative. They make me fell like family, and I always have a positive experience there. The qu More

by Mary M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David S.
Jan 07, 2019 -

Atlantic Honda responded

Mary, thank you for the feedback! It was a pleasure working with you, and we hope to have the opportunity to do so again in the future.

January 03, 2019

Chaos before Christmas My car was having major problems on Christmas Eve, whole dashboard lit up and I could only drive 15 mph. Brought my car in the day after Christmas, of More

by Katikat1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Hernandez
Jan 07, 2019 -

Atlantic Honda responded

It is wonderful to read that you are so pleased with our service. We aim to provide five-star experiences, and are glad yours reflected that. If you ever need anything else moving forward, please do not hesitate to let us know.

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