Atlantic Hyundai
West Islip, NY
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Sale person, Gregg Makinajian was very professional, his customer service skills were excellent. However was not happy with the manager who did not stick to his word. customer service skills were excellent. However was not happy with the manager who did not stick to his word. More
I was treated with friendliness, respect, patience and their knowledge was shared with me in great detail. I was amazed at how easy they made everything and I am very happy and satisfied with my new El their knowledge was shared with me in great detail. I was amazed at how easy they made everything and I am very happy and satisfied with my new Elantra! I have already recommended this dealership to many friends. Thank you. More
I want this review to appear as objective as possible. I took delivery of a 2012 Sonata SE 2.0T. The comments are limited to service department issues. The vehicle was delayed an addtional 3 hours as th took delivery of a 2012 Sonata SE 2.0T. The comments are limited to service department issues. The vehicle was delayed an addtional 3 hours as the dealer had lost the addtional key fob and had to program a new one. The salesman said that express oil changes took precedent over new car delivery. Second there was a recall on a side curtain air bag (not a fault of the dealer). The car was delivered with parts missing from the passenger restraint system and delivery refused. There was no quality check of the repair. Third, the first oil change was scheduled with a check by myself as to the current level of oil in the crankcase at 2137 miles. It was discovered that apparently the crankcase was over filled at vehicle prep. This was noted on the vehicle check in process on the customer notes field. A check of the work performed noted that not all fluids were checked as the washer fluid reservoir remained nearly empty. More
The overall experience was a unique buying experience in an auto dealership. The service offered by Tommy Maiorini was exceptional. He did everything to make the buying experience a pleasant experience. an auto dealership. The service offered by Tommy Maiorini was exceptional. He did everything to make the buying experience a pleasant experience. More
THEY LIE THEY STEAL DON'T TRUST Purchased 2013 Tucson due to loss of previous vehicle Hurricane Sandy...they included extended warranty never authorized kept 750 of deposit to cover rebate and was never advi to loss of previous vehicle Hurricane Sandy...they included extended warranty never authorized kept 750 of deposit to cover rebate and was never advised of 500 rebate for active duty military and veteran...promised 50 for gas never got...In process of paying vehicle off and looking for a reputable dealer not affiliated with NY AUTO GIANT to trade in Tucson More
Sandra Redway made the whole purchasing experience very favorable due to her experience, knowledge and professionalism. Will definitely recommend her! And I am in love with my Tucson and have received many favorable due to her experience, knowledge and professionalism. Will definitely recommend her! And I am in love with my Tucson and have received many compliments. More
Everyone is pleasant and welcoming from drop-off to pick up. John kept me apprised every step of the way, offering options with estimates. There was no pressure, no gimmicks, and he was sure to apply all di up. John kept me apprised every step of the way, offering options with estimates. There was no pressure, no gimmicks, and he was sure to apply all discounts without question. I am a repeat customer, both for sales and service, and this team is outstanding. Thanks. More
The weather was hen they took the car & keys, it was raining very hard. They left the drivers window open all the time the car was out in the rain. I brought the car in for an oil change They also ch raining very hard. They left the drivers window open all the time the car was out in the rain. I brought the car in for an oil change They also changed the filter in the air conditioner. When I got the car back the front seat was soak and wet. There as rain water in the speakers, everything on the drivers side of the car was drenched. By the time I got home I was drenched. I tried drying up the water with towels and other things with no success. Today it is still wet. I called the manager to complain, his response was that they leave all the car windows open. If this is their practice I guess you must be receiving many more complaints. More
I purchased a Sonata from Emily Vargas on December 2nd, 2012 after having a not so good experience at Atlantic Chevorolet the day before. She was very pleasant and displayed great patience as she answered 2012 after having a not so good experience at Atlantic Chevorolet the day before. She was very pleasant and displayed great patience as she answered all my questions and informed me of all the options available. She asked me detailed questions about what I was looking for in my vehicle and and we also discussed monthly payments. This was important to me and I was impressed as Emily seemed to have my best interest in mind. After our conversation Emily went to check the inventory and returned to advise she had the perfect vehicle for me. However, the actual vehicle was not located in the main lot. Emily did show me several vehicles that were comparable to the one she was recommending and assured me I would not be dissapointed. I must say I was a little apprehensive about going through the motions and completing paperwork for a purchase of a vehicle without actually seeing it first. However I felt so comfortable with her level of her expertise that I continued with the process. Once everything was complete my car was bought over to the main lot and when I finally layed eyes on my car I was extremly happy. So happy I gave her a hug..I Absoulutely love my SONATA!!! Emily know her stuff!!!!! Sincerley, Greer Carty More