Atlantic Hyundai
West Islip, NY
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Entire experience was very good, from the initial e-mails right on through the purchase process. Salesman (Al Levinger) was great, he took the time to thoroughly explain all my options, and never once did I right on through the purchase process. Salesman (Al Levinger) was great, he took the time to thoroughly explain all my options, and never once did I feel pressured into getting something I did not need or want. Overall, a very satisfying experience. More
It was pleasure dealing with Matthew Threadgill and his team at Atlantic Hyundai. I have been to many dealerships until now. This had been my best experience, I was ready for any unusual circumstances, lik team at Atlantic Hyundai. I have been to many dealerships until now. This had been my best experience, I was ready for any unusual circumstances, like Good cop bad cop etc.. but I had to deal with only one person, who was kind enough to accept my offers and I was able to get my Awesome car Hyundai Veloster 2012. It took little time but I was able to get what I wanted on the same day. What else one can wish for ... Happy with all the services. I had to contact Matt once again for assistance, he was courteous and remembered my name as well as car he sold me. And assisted efficiently with my issue. Thanks once again. I will certainly recommend everyone to visit Atlantic Hyundai (Sunrise Hwy) More
I have to say after buying a car from your dealership once before I was very dissapointed this time. Sandra did a good job with me and the sale however I felt like I was being moved around like cattle. once before I was very dissapointed this time. Sandra did a good job with me and the sale however I felt like I was being moved around like cattle. Let me explain. I got to your facility Saturday 6/23/12 with intentions on buying a car or Santa Fe. I saw Sandra who I had known and told her I'd wait for her to help me. She told me 10 mts. however it was the better part of an hour I waited for her to get freed up. I know it was not her fault but if it was going to be an hour tell me an hour. I negotiated with her and told her what I was looking for,at this point I was leaning towards the Santa Fe. Sandra tryed working something out for me but apparently the people she has to deal with would not accept what I was looking to do. So we started looking for a used Santa Fe however there weren't many on the lot so I changed my direction to a car. I liked the Elantra because of it's size and gas miles. After some going back and forth with prices we came to a decision on a price and mothly payment. Not thinking until the end I asked what rate they had offered me and I was floored when she told me 4.9. This is after she told me wow you have great credit. I asked Sandra if she could look into a lower rate for me however she never got back to me. I went to my credit union and got a 1.9 and it brought my payments down about 50 a month. Had they looked into a lower rate from the beggining for me I might have been able to get the Santa Fe after all. I spoke to my credit union on Monday and squared away the loan. I got my insurance and all the paperwork faxed to the bank and to your dealer. I told Sandra i would pick up the car Wednesday night after I had the check for her. She told me no problem we can work that out you can pick it up this evening (Monday). She told me it would be ready for me. I got to the dealership at acout 7 15PM and was told find a seat someone will get to you to and get the paperwork done. I waited till after 8:15 before someone even came to talk to me. I spoke to a gentelman named Frank and did some paperwork and then only did he even offer me a lower rate interest for the car. Great time to offer it to me after everything was done. I was told after that go back outside and someone will be with you in about 15-20 mts. I waited till almost 9pm and finally asked Sandra whats going on she tells me there are only 2 people doing the contracts tonight and everyone is picking up tonight. I still did not eat dinner and I had my daughter with me. Sandra told me go get something to eat and when you get back the paperwork will be ready. I leave the lot and the phone rings and she tells me the paperwork is ready. I grabbed a quick slice of pizza and returned. At this point a woman comes over and sits down with me with paperwork. at this point I am here almost 2 hours waiting,this.This woman sits down starts tossing papers around sign this inital this etc.and then tells me I'm all done and walks away. My head was spinning at this point and I couldn't even think straight. Sandra takes the keys to the car i was leaving and tells me she was going to put the plates on the car she would be done in a few mts. The car is ready in 10 mts or so and Sandra tells me let me show you the car etc. Well she went through some things but again I felt like it was a race to get done. I drove out of there with no paperwork still not really understanding everything about the car. I go out to the car Tuesday morning and realize they didn't even bother to take the glue off the front window where the sticker was or the rear window where the price sticker was. So as my head was fianlly a bit back together I was thinking of the things I was told I was getting with the car or on the car. I was told to look at the sticker on the car in the store the red one next to her desk and thats what your getting. Now I believe it said day time running lights not there,a rear bumper protector none there. Theses are just two of the things I remember. I wasn't even told when I had to bring the car in for any kind of service or a service schedule. I have to say I appreciated the fact I got a new car however I wanted the Santa Fe and had they looked at a lower rate I probably could have afforded the payments. I felt very pushed through the whole experiance. I realize you guys sell lots of cars and my remarks are going to make any diferance,but customer satisfaction should still be the number one priority. Either you guys need more sales people and more people in the office or you need to make appointments with customers so eevryone could leave knowing they got the right price at the right rate and understand the options on the car they are driving. Again I say I am very dissapointed with the whole experiance. Like I said this is my second car I have bought from you and I like the Hyudai cars,I'm afraid to say i will be looking at other dealers before I purchase my next car. Sincerley Frank Giarrusso More
Samantha was friendly and very knowledgable about all the Hyundai models. Since I had done research prior to visiting, I really appreciated her low pressure attitude. She answered all my questions and allo Hyundai models. Since I had done research prior to visiting, I really appreciated her low pressure attitude. She answered all my questions and allowed for a leisurely test drive. Thanks Samantha! More
I gave all five's because they were very interested in getting me out with a new car i didn't feel like I was being pressured and they were very interested in making the purchase worth the buy. getting me out with a new car i didn't feel like I was being pressured and they were very interested in making the purchase worth the buy. More
We were very happy with the service today and ended up purchasing a car. Our salesman, Gary, was extremely helpful. He went over all of our options . Upon completion of the sale he spent time explainin purchasing a car. Our salesman, Gary, was extremely helpful. He went over all of our options . Upon completion of the sale he spent time explaining all of the features of our new elantra More
My dealing with Atlantic was a pleasure and a most memorable experience . Sandra was tops !!! The process was so smooth and so efficient, from choosing the car , signing the contract and all ne memorable experience . Sandra was tops !!! The process was so smooth and so efficient, from choosing the car , signing the contract and all necessary papers, and then driving the car out of the lot. Fantastic ! Thank you Antonina Holman More
Roldy was very attentive and listening to our needs for a new car, from the style to the price. We are more than pleased with his level of professionalism from his knowledge on the cars to ability to match new car, from the style to the price. We are more than pleased with his level of professionalism from his knowledge on the cars to ability to match our needs with the perfect vehicle for our family. We will highly recommend Roldly to our family and friends!!!! More
The sales rep Roldy was a pleasure to work with. Knowledgeable about the vehicle as well as our needs. The quick turnaround once a decision was made to purchase was fantastic. Knowledgeable about the vehicle as well as our needs. The quick turnaround once a decision was made to purchase was fantastic. More
I thought that Mike P was honest,courteous and knowledgeable..He explainedeverything to my satisfaction and I decided to lease the Sonata because of his presenation... knowledgeable..He explainedeverything to my satisfaction and I decided to lease the Sonata because of his presenation... More