Atlantic Hyundai

No respect for the value of our time. 3 return trips and still not complete. Was quoted a 1.9% finance rate. When loan agreement was completed, the rate had changed to 3.9%!(Credit rating was done prior to still not complete. Was quoted a 1.9% finance rate. When loan agreement was completed, the rate had changed to 3.9%!(Credit rating was done prior to the 1.9%) Details of the car were never shown nor explained to us. "Daytime Running Lights" were to have been part of the package, but, not so. I have purchased quite a few cars in my lifetime, but this experience was by far the worst I have ever encountered. This dealer's total lack of honesty, respect, etiquette and good business ethics will keep me (and everyone I know)from ever going through this type of abuse again. More

Recommened by family to be a great dealership, was not disappointed. Vic was excellent in his recommendations and addressed all my concerns. He was very helpful and made it a possitive experience. Woul disappointed. Vic was excellent in his recommendations and addressed all my concerns. He was very helpful and made it a possitive experience. Would recommend Atlantic Hyundai to family and friends. More

efficient, courteous, professional, answered all of our questions, contacted our insurance company quickly, arranged all paperwork quickly and secured all forms, no pressure salesman, easy to talk with questions, contacted our insurance company quickly, arranged all paperwork quickly and secured all forms, no pressure salesman, easy to talk with More

I bought a new/ used car from this dealership (for $20,000+) and encountered a significant mechanical problem with the brakes 10 DAYS after I purchased the car. The problem rendered the car immovable $20,000+) and encountered a significant mechanical problem with the brakes 10 DAYS after I purchased the car. The problem rendered the car immovable. It occurred at 5 pm on a weekday. When I called the dealership to inquire about towing the vehicle to them and picking up a loaner vehicle, I was told to call hyundai's 800 number and that since service was had closed at 4 pm no loaner vehicle would be provided to me. So much for the supposed 24 hour roadside assistance! Over the course of the following 3 hours, I spoke with multiple customer service reps, a manager or two, and my salesperson; each one listened, said they were sorry and then put me on hold for over 10 minutes, which caused my cellphone to die. When I finally arrived at the dealership, the manager was very passive- aggressive, and at points nasty. The only helpful thing that was done for me occurred when an underling gave me a ride home so that my 9 months pregnant wife did not have to wake up our two small children and drive a half hour each way to retrieve me. I had to take a half day off of work and am curious to see how long the repair will take and whether all issues (rotor, caliper, and rim) will be repaired. Bottom line, I am certain to dissuade the 300+ employees that work in my building to avoid this dealership at all costs. They have no problem making you feel like a number and are not even slightly embarrassed when something they have sold has a serious/ dangerous mechanical failure 10 DAYS AFTER THEY HAVE SOLD IT TO YOU!!! You will get better service at any other dealership. More

This was a very pleasant car buying experience. Alan has a great sense of humor, and explained everything with patience. I am used to buying a vehicle taking several days, but this was accomplished in almos a great sense of humor, and explained everything with patience. I am used to buying a vehicle taking several days, but this was accomplished in almost one day. Only negative -- and a SLIGHT one -- the prep of the vehicle was a little lacking. There was protective plastic left on several knobs, a dirt mark on one seat, and no shine on the tires. But this was very very minor. More

Tommy was punctual for appointment (which is very important to us). He took time to explain all our options and answered all our questions. He had a very good knowledge of his product and establish important to us). He took time to explain all our options and answered all our questions. He had a very good knowledge of his product and established a personal bond with us. He is very likeable and makes you feel like you're talking to an old friend. More

Hi, the reason I give this Dealership such a high rating is because the people that I dealt with there are like family. They always look you in the eye when you speak, they listen. They provided lunch and is because the people that I dealt with there are like family. They always look you in the eye when you speak, they listen. They provided lunch and smiles for everyone. THANKS GUYS! :-) More

I went in to the dealer hoping to get the car I wanted at the price I wanted and Farrell made it happen. He was professional, courteous, patient and most of all a gentleman. He made my experience a pleasure. the price I wanted and Farrell made it happen. He was professional, courteous, patient and most of all a gentleman. He made my experience a pleasure. More

The employees at Atlantic Hyundai were very informative. Most importantly the price of the 2012 Sonata that I purchased could not be more fair. It was a pleasure doing business at this dealership. Most importantly the price of the 2012 Sonata that I purchased could not be more fair. It was a pleasure doing business at this dealership. More

very happy with my visit. absolutley love my new sonata!everything i expected and a whole lot more... thank you atlantic hyundai. i will recomend you to freinds and family sonata!everything i expected and a whole lot more... thank you atlantic hyundai. i will recomend you to freinds and family More