Atlantic Hyundai

This was my first new auto purchase so I do not have a baseline to compare them to. I will say that my experience was a pleasant one. The salesman( Bill B.) was very helpful. baseline to compare them to. I will say that my experience was a pleasant one. The salesman( Bill B.) was very helpful. More

We got an Internet price for a Sonata Limited w/o Nav, so we went to the dealership on Memorial Day weekend. We sit down with Sandra and we go over the price I was given on the Internet. We wait outside for we went to the dealership on Memorial Day weekend. We sit down with Sandra and we go over the price I was given on the Internet. We wait outside for 20 or so minutes and the trainee can't find ANY keys for a Sonata limited to test drive. So we go back in to talk to Sandra and she informs us that the car we want has been in accident and they have to disclose it. They said it had over 5 thousand dollars worth of damage being moved from storage lot to dealership. Maybe the email with quote should have told about damage.Wouldnt have wasted are time. We ask to see the repair bill and get well accounting is closed and we can fax the report to you blah blah. Also every sonata limited on the lot was SOLD, so we had no other chose . On monday we only get faxed a sheet with parts and prices listed(dated the same day). We get a call on Monday night memorial day at 7:30pm asking us if we are buying car. We declined, then they wanted to take another 2000 off the price. Still said no, they really wanted to sell. I have been to a few dealers on Long Island and some are shady in my mind. My last car purchase was off Long Island and I should have followed that again. We did go off the island and got almost $4000 off MSRP. Also got a better price on trade..... So I wouldn't recommend Atlantic Hyundai. I didnt have an issue with Sondra just how things are handled at this dealership. They are very busy at this dealership.... More

My husband and I visited Atlantic hoping to purchase a 2011 Sonata Limited...the salesperson we dealt with essentially tried to unload a lesser model, in a different color, insisting that he would make al 2011 Sonata Limited...the salesperson we dealt with essentially tried to unload a lesser model, in a different color, insisting that he would make all of the necessary changes to the vehicle to essentially make it a Limited. He is also refusing to tell us the total price, just the monthly payment +"all the regular fees" which he also refuses to disclose the total amount of. The manager then comes over to try and seal the deal and tells me one that they don't deal with my credit union(I strictly wanted my financing through them). When I correct him by pulling up the website and naming the specific person listed as their point of contact he then retracts his statement only to tell me that I will never be approved for their financing. He then proceeds to talk to my husband and myself as if we are children and crudely says we essentially have no options other than to go for the lesser model. Supposedly he walks away to process an application and get back to us with finance information...after waiting at least 10 minutes in ackward silence with an equally ackward salesperson we look over to see he is now "closing" a different deal. We walked right by him on the way out and he didn't even make eye contact. The next day luckily we found Star Hyundai in Bayside and I drove away with my 2011 Sonata Limited Turbo(an even higher model and the exact color I so desperately wanted) 100% financed by my credit union that I was told would never approve me. Luckily for Hyundai their cars are selling themselves right now...if you are looking to get ripped off after being treated like a criminal head to Atlantic...if you are looking to be treated with the respect you deserve and then-some when purchasing a new car I would strongly suggest taking a trip to Star! More

This was by far the easiest and best transaction I have ever had with a new Vehicle. I will be sure that all my family purchases from this dealership in the future. No hassle transaction and the salesperso ever had with a new Vehicle. I will be sure that all my family purchases from this dealership in the future. No hassle transaction and the salesperson, Jon P was a pleasure to work with. The Sales manager was also great! Kudos! More

Not only the WORST dealership I ever ever been to, but quite possibly the worst examples of customer relations I have ever encountered. Purchasing a vehicle should not have to take place in a hostile envi quite possibly the worst examples of customer relations I have ever encountered. Purchasing a vehicle should not have to take place in a hostile environment. Employees do not understand the importance of customer service. Staff lies, steals, and even uses physical threats. Owner, William Murphy, should be embarrassed and ashamed to employ incompetent buffoons as managers who possess neither civility nor intelligence. How do you expect to run a business when you treat hardworking people like common dirt? I will be contacting the Better Business Bureau, Consumer Affairs, and the Hyundai Customer Relations Dept. Avoid this place at all costs unless you like being physically and verbally harassed by the lowest scum on the planet. More

Sleezy, rude, unprofessional staff. I would never purchase a car from sales staff who are not interested in selling a car. Must hold recruiting sessions for ex-convicts. I would never treat a human b purchase a car from sales staff who are not interested in selling a car. Must hold recruiting sessions for ex-convicts. I would never treat a human being let alone a paying customer the way I was treated in this dealership. More

Stopped in telling salesperson I did not have much time but would like to look at car. asked for quote. Gave me very very high quote for such an inexpensive car. After second quote I said I liked quote but but would like to look at car. asked for quote. Gave me very very high quote for such an inexpensive car. After second quote I said I liked quote but needed to come back to sign paperwork. Had to get back to work. Sales Manager berated me for not signing and giving a deposit. Yelled at me (the customer) and said i should not have come in if i did not have time to sign and give cash deposit. Very Very unprofessional. Stay Away. There are many, many more reputable dealerships out there with decent professional salespeople. More