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Atlantic Toyota

West Islip, NY

4.7
2,338 Reviews
2019 Consumer Satisfaction Award Winner! Atlantic Toyota in West Islip, Long Island has been serving the community for over 30 years. With over 1000 New & Certified Pre-Owned vehicles available we have everything that you need right here. Customer satisfaction is our #1 priority. For all your Long Island Toyota needs.
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193 Sunrise Hwy North Service Rd

West Islip, NY

11795

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Showing 2,338 reviews

April 25, 2016

Friendly, comfortable . Relaxing, understanding hard working They are very honest. hard working patience understanding truthful. Customer friendly , caring makes sure you leave withe vehicle comfortably feeds yo More

by Blanche 1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tafawa Lee, Ben Manning
April 23, 2016

terrible Received a bill for $150.00 for a missing key/fob 38 days after returning the car when lease ended? Really, when I received the letter I called and wa More

by Incorrect charges
Customer Service
Recommend Dealer
No
Employees Worked With
Called reception and spoke with manager on duty who I e-mailed the lease return papers he requested to, no response
Apr 23, 2016 -

Atlantic Toyota responded

My name is Mike and I am one of the Managers here at Atlantic Toyota. I do apologize for the situation. As this is the first time I am hearing about it, please give me some more information. If I could know your name, and who the manager was, I can get to the bottom of this. Again, I apologize, but plan on getting this issue rectified.

Apr 28, 2016 -

Incorrect charges responded

Mike, I called Atlantic Toyota when I received a letter in the mail 38 days after I turned in the car to be exact, and was told via letter that I owe Atlantic Toyota money, I spoke with the receptionist and night manager who told me to send odometer disclosure statement to dmelli@aagny.net, I asked if this was a real e-mail, he told me yes, I have not heard a word back. I have ventured down other avenues in reference to this matter. I will be paying these fees which are fraudulent and incorrect, however that does not mean I will not pursue consumer advocacy help, be guided accordingly.

April 18, 2016

Thanks Shaz Kahn and Ahmed Edwards were great. Highly recommend both. I found both to be fair and I would definitely send friends to Atlantic Toyota. Keep up More

by mrbill3799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaz Kahn , Ahmed Edwards
April 18, 2016

Luca Was A Great Came in to scope out a few cars and ended up striking a conversation with Luca. He was great with helping me acquiring exactly the car I wanted and di More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luca Paolucci
April 13, 2016

Finally. After looking at many trucks/SUVs at different dealerships, we found Atlantic Toyota. Miguel Sanz was our sales person, he was knowledgeable and lis More

by Rudy14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel A. Sanz, Samantha Kindl, Jessica Gipson
April 01, 2016

A breeze to get into a new lease! Our lease on a 2013 Camry was nearing conclusion when we were contacted by Lianne Dunne to come down to the dealership to discuss getting into a new c More

by Palumbos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lianne Dunne, Jessica Gipson
April 01, 2016

Great Dealership Went there to trade in my camry and ahmed was more than great. He doesnt put any pressure on you and he knows what hes doing. Very friendly, experienc More

by rpm11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Edwards
March 31, 2016

I bought a new car! Thanks to Lianne for her help. I had a poor experience at another dealership and decided to try this one. I knew what I wanted and Lianne made it ha More

by stacybeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ralph in the service department, Lianne Dunne, Jessica Gipson
March 30, 2016

Disclosure to what agreed on payment is not matching My wife and I lease the rav4 from Atlantic toyota but I was not very satisfied to what we have agreed upon . The paper work prior to agreed payment More

by Marcos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Edwards
March 30, 2016

First time lease return Lianne called me to discuss the return of my 2013 Rav4. The lease was up in 3 months and she said to come in and we'll talk. Well talking didn't get m More

by Garfiegal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lianne Dunne, Jessica Gipson
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