Auburn Chevrolet

I came in on a newspaper ad. I was treated with genuine concern for my needs. Although the ad unit was not what we decided on, pricing was fair for the unit we choose. Jason made sure we had plenty of time concern for my needs. Although the ad unit was not what we decided on, pricing was fair for the unit we choose. Jason made sure we had plenty of time to make a choice and there was no pressure to hurry. Jason's ability to answer questions about our vehicle was a lot of help and made the process go faster. Everyone we came in contact with at Auburn Chev was very pleasant and helpfull. Thank you for a great experience. Bob Johnson More

Pavel was my first contact and salesman that I worked with through the process. My first impression of him was good. He had a great personality and he listened to what I was wanting to do and never stray with through the process. My first impression of him was good. He had a great personality and he listened to what I was wanting to do and never strayed away from my goal. He did everything right with professionalism. I'm glad it was him that I got to work with. The financing had abit of a problem that had me concerned about our agreement.But after meeting with Doug Bivens he corrected every issue and in a timely manner. I appreciate the way he handled the situation. So to the Auburn Chev crew.....Thank you! Jeff Smith More

Pavel is a Great Sales Consultant and would definitely recommend sending friends and family to see him on their next vehicle purchase!!! Great to deal with and very professional !!! recommend sending friends and family to see him on their next vehicle purchase!!! Great to deal with and very professional !!! More

My name is Fane Stevenson and my wife Roseann and I had a great experience on purchasing our 2011 Chevy HHR last thursday January 24,2013 at Auburn Chevrolet.I had contacted Jason Rigby by internet and telep great experience on purchasing our 2011 Chevy HHR last thursday January 24,2013 at Auburn Chevrolet.I had contacted Jason Rigby by internet and telephone that was pleasant.That thursday morning I called to confirm the 5:30 appointment and talked with Shelly,and had a good feeling about Auburn Chevrolet already based upon these two phone conversations.Low and behold,upon our arrival for our 5:30 appointment,we were greeted with such professionalism and friendliness that our worries of getting a car soon faded away.Mr.Pavel was very helpful,courteous and attentive to our needs and desire to have the HHR. Mike in financing did an awsome job in explaining our terms and loan in full detail to us.It was cold and rainy outside and one of the other gentlemen there even made a fresh pot of coffee for me. Talk about a "GREAT" bunch of people and that best describes the staff at Auburn Chevrolet. Thank you all so very much,and we will always continue to do business with you. Happy new Chevy HHR owners, Fane and Roseann Stevenson More

My husband and I went to Auburn Chevrolet to look at trucks for him. A guy came out and showed us around a little and let us wonder and look at what was on their lot. Another salesmen walked by and to trucks for him. A guy came out and showed us around a little and let us wonder and look at what was on their lot. Another salesmen walked by and told us since we are looking at trucks a guy just came in this morning and traded in his 2011 Chevrolet crew cab (which is what we were looking for, fate; I think yes) we went to the back of the lot to check it out, because it hadn't been cleaned or priced yet, we drove the truck and fell in love with it. We came back from the test drive and did all the paperwork, Jason walked us through everything and treated us like we were the only customer. We next dealt with Joel, who was great also he walked us through all the numbers and explained everything to us, and due to it being Sunday night, he said he would contact the banks in the morning to secure a loan for us, which he did. All in all we maybe spent a total of 3 hours at this dealership with superior service. And last but not least, Vinnie the salesmen started up the truck with the remote when he saw us pull into the lot to pick it up, came out to meet us and went over all the stuff about the truck and how everything works. We went back inside and made sure everything was secure with financing, everyone shaked our hands and said Thank You. Great place! I will definately purchase from them in the future. Thanks guys!!! Kimberly Jones More

I highly recommend Auburn Chevrolet / this is my third vechicle purchased from them. Jason and Joel were awesome to work with- Jason was very nice and easy to talk to about the car- I got very emotional vechicle purchased from them. Jason and Joel were awesome to work with- Jason was very nice and easy to talk to about the car- I got very emotional and was given time to understand everything . Thanks again- I love my new 2013 Chev Sonic Rebecca Veit More

Both on the phone prior to going to the dealership, and once at the facility Jason was very courteous and professional. Throughout the sales process and the brief need to return to the dealership for a fo once at the facility Jason was very courteous and professional. Throughout the sales process and the brief need to return to the dealership for a followup visit Jason handled himself in a way that makes the customer feel like someone of value to the organization instead of someone to be hustled through the process. None of that gamesmanship that is often expected of the automobile sales experience. I'm pleased. More

Didnt expect this to be such a funny experince and late in the day,at that.. the f&i guy was the best.............jason our sales man was 1st class. the salesman that lined the deal, for got his name.....w in the day,at that.. the f&i guy was the best.............jason our sales man was 1st class. the salesman that lined the deal, for got his name.....was a non car guy, we could have walked 2 or 4 times but ole jason held the deal. and we all laughed the whole time is their any thing better than that over all we hope to come back and buy a pick up next year great job people we will recomend ever chance we get MERY CHRISTMAS TO ALL MARK & HELEN SPRINKLE More

As soon as a i got a call from Jason Rigby about the Equinox I knew it was going to be a pleasant experience. I had requested additional info on the vehicle from three local dealerships and Auburn Chevr Equinox I knew it was going to be a pleasant experience. I had requested additional info on the vehicle from three local dealerships and Auburn Chevrolet was the only one that got back to me with a day. Every experience that I had with each of the individuals at the dealership, met me with a hand shake and a smile. I will most definitely recommend Auburn Chevrolet to anyone looking for a great vehicle and an absolutely wonderful staff. I wish there was a better way to thank the dealership with everything that we asked for and more. More

If not for Kate I would not have come back in after my first quote. She really put the effort needed to close the deal. first quote. She really put the effort needed to close the deal. More