Auburn Chevrolet

So I thought I had an amazing experience when I first left the dealership. I told them a payment number I would have to stay below and they were able to meet it and told me all the amazing things about m left the dealership. I told them a payment number I would have to stay below and they were able to meet it and told me all the amazing things about my car. I left very happy. Shoot to the next day...I get a phone call from John and he tells me he just missed a form for me to sign (liar, this turned out to be more than just a missed form). So I had to drive 40mins into the dealership the next day. When I got there, Pavel informed me that my payment would be going up almost $20 (putting me over the limit I told them I was comfortable with) because THEY screwed up on the paperwork and thought my gap insurance would be covered over my 88 month loan but apparently its only covered on an 84 month loan (they also knew gap ins was an absoulte MUST for me). This is something I should not have had to worry about. This is their job to know. I left the dealership the first time, telling everyone how much I loved it and I had actually gotten 2 people to say they would go out to look and possibly purchase a car. And now, im going to tell everyone not to go because I feel as if I got deceived. I bought the car because it was where I was comfortable with the payment, and then the next day after its been purchased, it gets raised. That to me is VERY unethical. More

I was talking with Faiz for about four months off and on. He was an excellent sales rep. I wanted the new corvette stingray, and he was very knowledgable and able to answer all my questions. He was always He was an excellent sales rep. I wanted the new corvette stingray, and he was very knowledgable and able to answer all my questions. He was always prompt and very courteous. There was never any pressure and I was able to take my time in making my decisions. I love my new car. Thank you. More

I spoke with Dylan over the phone on the day i came in due to the original person i had the appt with had to leave due to a emergency. i told Dylan my situation before i got to the dealership because i di due to the original person i had the appt with had to leave due to a emergency. i told Dylan my situation before i got to the dealership because i didn't want to waste my time nor waste his. i had a wonderful experience as soon as we walked through the door until i left less then 2 hours later. everyone was very friendly and i didn't seem pressured at all. i love my new car and would recommend auburn Chevrolet anytime!! as a matter of fact i did when i left my son in law should be calling Dylan this weekend. Thanks Dylan and Auburn Chevrolet!!! More

The staff at Auburn Chevrolet worked very hard to make sure that I got the price and interest rate that I wanted. In addition they were friendly, knowledgeable, helpful and considerate of my needs. I neve sure that I got the price and interest rate that I wanted. In addition they were friendly, knowledgeable, helpful and considerate of my needs. I never felt like I was being manipulated, pressured or taken advantage of. They were honest and fair!!! 5 STAR!!! Sincerely, Lynn Warford More

Hi Guys I just bought a truck from Dylan Titus of Hi Guys I just bought a truck from Dylan Titus of Auburn Chevrolet. What A pro he is, no B.S strait up salesman. he went to bat for me when it ca Hi Guys I just bought a truck from Dylan Titus of Auburn Chevrolet. What A pro he is, no B.S strait up salesman. he went to bat for me when it came to the deal and got me just about everything I ask for. I ask for and expect a lot as I consider myself a tough buyer. ( been 60 days since i started the buying process with Dylan via e-mail) Thanks for the great experience from the whole team. It was smooth transaction from doc signing to devilry. I am sure when I come in to have my accessories installed and service work done it will be the same great experience. Thanks again Clint Bailey More

Erick and Joel were very professional and friendly, we left the dealership with a brand new car within a few hours. Every few years we like to get a new car, we will definitely go back to that dealership left the dealership with a brand new car within a few hours. Every few years we like to get a new car, we will definitely go back to that dealership and would recommend our family and friends. More

I gave Faiz the max score because he did a good job selling me a car with out it feeling like he was selling me a car lol He was easy going and fun to work with and I would recommend Auburn Chevrolet b selling me a car with out it feeling like he was selling me a car lol He was easy going and fun to work with and I would recommend Auburn Chevrolet because of him. More

Brent And Gary Did a Wonderfull Job it was Fun to work with them..My Experience was Very-Very Good. I had a Good Time Buying this Car. Thank You Brent And Gary...........Paul S. with them..My Experience was Very-Very Good. I had a Good Time Buying this Car. Thank You Brent And Gary...........Paul S. More

I was greeted immediately by Brent upon arrival. He was not a "pushy salesperson" He listened to what I wanted and showed me the closest match he had available. He was extremely honest and did not have the not a "pushy salesperson" He listened to what I wanted and showed me the closest match he had available. He was extremely honest and did not have the typical sales person attitude one normally expects when shopping for a car. When I was attempting to make up my mind between cars, he was extremely patient with me and continued to provide excpetional customer service. He was very knowledgeable about the cars the company had available for me with price and accessories. When he was unsure of an answer for me, he knew exactly where and who to go to seek the answers to all my questions. He did not seem to show me vehicles which would increase his compensation, he showed me vehicles based on what I was told him I wanted. The experience I had at Auburn Chevrolet with my salesman Brent was the best I've ever had and I would recommend Auburn Chevrolet to anyone with a extra referral to Brent for a sales person. He was able to find me a vehicle that I wanted and am extremely happy with. More

Bought 2 cars from this dealership and both opportunities have been amazing they are very down to earth and not the typical stigma of a car sales person have been amazing they are very down to earth and not the typical stigma of a car sales person More