Auburn Chevrolet

Did the entire deal over the Internet via email and phone. Purchased site unseen but well researched and they trusted my word and photos for my trade in. Agreed to prices without hassles and I thingk b phone. Purchased site unseen but well researched and they trusted my word and photos for my trade in. Agreed to prices without hassles and I thingk both parties made a fair deal. What a concept. These are honest and straight up folks and it was a pleasure to deal with. They got my new truck prepped with some aftermarket products that I needed added from a third party and it was all ready when I arrived from Alaska to pick it up. Two months later I already have two cross country trips and 9000 miles on the truck and couldn't be happier with my choice to purchase from Auburn! More

Kristea what can we say? You listend to what we were interested in. Did not play games. What a refreshing thing as you were not our 1st but we were happy to be yours! Daughter loves the car and you mad interested in. Did not play games. What a refreshing thing as you were not our 1st but we were happy to be yours! Daughter loves the car and you made it so easy and fair! Anyone needing a car we highly say see Kristea! Cheers Kevin and Sandi! More

My overall experience was excellent. I did get a good deal on the new car and the best price I feel I could of got with my trade in which had a branded title. Scott Reed was excellent and actually fun to deal on the new car and the best price I feel I could of got with my trade in which had a branded title. Scott Reed was excellent and actually fun to work with. Phone calls were returned quickly and he was not pushy or fake. More

Great service! Met me with the car ready for a test drive. Was very concise with the details of the sale. Very friendly sales people and kept me informed during the whole process. Would definitely reco drive. Was very concise with the details of the sale. Very friendly sales people and kept me informed during the whole process. Would definitely recommend to friends. More

Buying the car was the least stressful exprierience we Buying the car was the least stressful exprierience we have had so far. What Jason told us actually happened with no surprises except for good ones. Buying the car was the least stressful exprierience we have had so far. What Jason told us actually happened with no surprises except for good ones. We were not going to trade in our Escalade but were able to trade it in to pay off the balance. We were so use to being told one thing by a dealer and then getting there and having to pay more out of our pocket at the last minute that if they had asked for more money we would have left without the car. The only thing that we did not like was the car had 197 mile already on it. We showed it to our brother in law and he is considering coming in to your dealership for his next purchase. More

Julie was a big help trying to get me into a new car on Julie was a big help trying to get me into a new car on my budget. She went out of her way to make sure my experience was easy and making the " ar Julie was a big help trying to get me into a new car on my budget. She went out of her way to make sure my experience was easy and making the " art of the deal " very comfortable and satisfying. Thank you very much for making the experience of buying a new car totally stress free. I really appreciate that .... - Deanna Earney ( Sonic ) More

Purchasing a used 2008 Chevy Aveo from Auburn Chevrolet was a positive experience vs. experiences I've had at other dealerships in the past. While test driving the vehicle Scott Reed answered all my questi was a positive experience vs. experiences I've had at other dealerships in the past. While test driving the vehicle Scott Reed answered all my questions and accomplished vehicle prep and paperwork in a timely manner. Jason Rigby gave me a follow-up call approx. one week after I purchased the vehicle; I mentioned to him that I had received a "check engine" light a couple days after getting the vehicle. Jason asked me to bring the vehicle in for evaluation, he also stated he would arrange for a loaner vehicle if needed. My vehicle needed a throttle body replaced, which was accomplished at no cost to me; plus I didn't have to miss work due to the loaner. Thank You Jason Rigby and Scott Reed. My experience with you and Auburn Chevrolet was OUTSTANDING! I will recommend your dealership to friends and you will hear from me in the future when I'm ready to accomplish a vehicle upgrade. More

Back in December of 2010 I brought my vehicle into auburn chevrolet for warranty repairs which they would not honor. Due to the verbal mistreatment I received from Auburn Chevrolet, and the service greeter m chevrolet for warranty repairs which they would not honor. Due to the verbal mistreatment I received from Auburn Chevrolet, and the service greeter mike in particular, I decided to write a rip off report shortly after my first visit with them. Mike made it clear that he was very angry at me and would seek revenge for using his name and place of work on the rip off report I originally wrote. Just recently I took my vehicle in to a popular tire service company to have my wheels rotated & alignment adjusted. It turns out that 'someone' had previously replaced one of my Goodyear low rolling resistance tires with a generic brand of tire that is NOT a non rolling resistance tires, therefore offsetting my alignment and also causing my car to drive un steady even with an alignment being done. Since my car is only two years old, and under 26,000 miles stil, and I've never once replaced my tires or needed service on them before, there is not a shred of doubt in my mind who took off my tire and replaced it with one that does not match correctly: Mike & his buddies at auburn Chevrolet. Nasty people indeed. If you are looking for friendly & professional service, do not purchase a car or bring one in for service there. More

I am very happy with the degree of experience and customer service shown me by Lori and Will. They asked me what I wanted in a truck and then listened to my wants and needs and then found me a truck customer service shown me by Lori and Will. They asked me what I wanted in a truck and then listened to my wants and needs and then found me a truck that fit my desciption. They did NOT try to tell me what I wanted. They listened and took action. They found a truck for me the same day I was in the showroom, at another dealer no less, and delivered the truck that day. When the new truck was missing a couple of details I wanted, Lori and Will had them installed on the new truck at no charge to me. They got me the truck I wanted, in the price range I asked for, and wouldn't say "done deal" until they knew I was completely satisfied. This is my second new vehicle from Auburn Chev and I am impressed with the professionalism I have been shown there. From the salespeople to the servicepeople to the financepeople I was treated with courtesy and respect. I would not hesitate to recommend Auburn Chev to my friends who are looking for a new vehicle. When I am in the market for another new truck I will be back at Auburn Chev to get it. I say THANK YOU AUBURN CHEVROLET! We will be "friends" for a long time! More