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Auburn Chevrolet

Auburn, WA

4.6
393 Reviews
Call Dealership (253) 245-3050
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1600 Auburn Way N

Auburn, WA

98002

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393 Reviews of Auburn Chevrolet

February 02, 2024

DID A GOOD JOB OF TAKING CARE OF SERVICE DO NOT LIKE DOING SURVEYS OK More

by egfax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bothell
Report | Print
Feb 04, 2024 -

Auburn Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 02, 2024

Auburn integrity is amazing for my new car experience, a repair and amazing body work for tiny paint fix. Friendly, unrushed and accurate. Worked around my schedule, shuttle ride and so much more! More

by monetinblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan in Finance, Fred in sales, Casie in body, Nathan P and Cindy in Service and an amazing Tech who repaired the spring in my gas door!
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Feb 04, 2024 -

Auburn Chevrolet responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 31, 2024

Repaired my Turbo for free with the drive train warranty. Thank you and thank you for the Pick up loaner, it was a life saver! More

by templarart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I Forgot Name
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for sharing your experience! We're glad we could repair your turbo under warranty and provide you with a loaner vehicle for your convenience. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet!

January 29, 2024

Thanks for the brake job, so glad I am safer on the road now. Oh and good job on the heating system, so so nice to have heat in the car! More

by briantstanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Pope
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

We're pleased to hear that you're satisfied with the brake job and heating system repairs! Safety on the road is paramount, and we're glad we could help. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing Auburn Chevrolet!

January 29, 2024

Fast and easy got me and got me out in a timely fashion and Nathan was a big help in answering all my questions More

by Hoilandamj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're delighted to hear that you had a fast and easy experience at Auburn Chevrolet, and we're glad Nathan was able to assist you with all your questions. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your business!

January 29, 2024

The longest part of the process was the external warranty rather than diagnostic or actual labor and service. Cindy handled communication of updates in a timely manner and was able to get me a loaner when I More

by breahgregg
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're glad to hear that Cindy provided timely communication and arranged a loaner vehicle for you. We understand the importance of efficient service and strive to deliver top-notch experiences. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business at Auburn Chevrolet!

January 27, 2024

I always appreciate the customer service. Employees are always nice. The waiting room is also nice and relaxing. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gypsi
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your kind words, Leo! We're pleased to hear that you appreciate our customer service and find our employees to be friendly. We strive to create a comfortable environment for our customers, and we're glad you enjoy our waiting room. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet!

January 26, 2024

Only dealer in this part of Washington that could fix our car without warranty issues. Overall fix of car was good, but estimated completion was way off, was told 5 days and they took 14. More

by NOVAKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall names
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for sharing your feedback with us. We're glad we could resolve the issues with your car, although we apologize for the delay in completing the work. We understand your time is valuable, and we'll work to improve our estimation accuracy in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet.

January 25, 2024

Friendly and helpful, pleasant to talk to , new her job and was willing to answer questions. More

by calexander20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faiz Hashmi, Joel Bowlin, Mike Desantis, Shelley Stevens
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! Providing excellent customer service is our priority, and we're pleased that we could assist you. If you have any further questions or if there's anything else we can help you with, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet!

January 23, 2024

Work was done timely and got what I wanted done. Courteous staff that are professional. More

by zuppaeq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're glad to hear that we could complete the work in a timely manner and meet your needs. Our courteous and professional staff are dedicated to providing excellent service. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet!

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