Auction Direct USA

My Visit With Todd McCandless Was Very Good.. He Worked very quickly with getting me the vehicle that I Wanted.. I would Purchase another vehicle from Todd. Everything went so Smoothly.... very quickly with getting me the vehicle that I Wanted.. I would Purchase another vehicle from Todd. Everything went so Smoothly.... More

Todd has helped me now with two vehicles and he’s amazing, patient and just a great person to work with. He cares about his customers and wants them to leave happy and is not pushy at all, he’s not t amazing, patient and just a great person to work with. He cares about his customers and wants them to leave happy and is not pushy at all, he’s not trying to force you into getting something you don’t want or doesn’t fit your budget he takes his time and figured out what you like and narrows it down from there. I would recommend him and auction direct to anyone! Thank you so much Todd!! More

Was very helpful with my trade-in. Was very patient and made sure I was happy with my new car. made sure I was happy with my new car. More

I purchased a vehicle from Auction Direct USA and picked it up on Sept 28th. From that date forward, it was doing fairly well. The 2016 Chevy I picked up then began having rev limiting issues due to the cr it up on Sept 28th. From that date forward, it was doing fairly well. The 2016 Chevy I picked up then began having rev limiting issues due to the crank/camshaft issues. With the above symptoms, the vehicle also shut off mid driving and needed to be jump started three times. These symptoms began two days after their "one week warranty" had surpassed. I was able to bring it back to the dealer on the 10th date in which they diagnosed the issue being a cam/crank shaft sensor that they replaced and said the vehicle was fine. This was after the dealer rep drove the vehicle and he himself noticed that there was an issue with it. The day at the dealer, they agreed to take the vehicle in for a full return if it remained under 1,000 miles (it did). I went to take the vehicle back today and they refused to let me return it and then made me pay an additional $1,000 for fees as they said that I had to trade the vehicle back in to them and on top of that when returning the vehicle for "full price", they failed to refund me my down payment. Would advise to never use their services again. They sell lemon vehicles and do not fix them. More

I had a great experience. Todd made purchasing my vehicle stress free and positive. I would will come back for our next vehicle. stress free and positive. I would will come back for our next vehicle. More

Great service, love Christina our salesperson! best experience ever!! I’d highly recommend this place to anyone who is looking for a first car! experience ever!! I’d highly recommend this place to anyone who is looking for a first car! More

I was very happy dealing with Todd. The whole thing was painless. I was pleasantly surprised. I will certainly consider using them in the future. painless. I was pleasantly surprised. I will certainly consider using them in the future. More

Great service, helped me through all the steps while buying my first car. Incredibally helpful and loving my new car! buying my first car. Incredibally helpful and loving my new car! More

Todd was really great. The original vechile we wanted was not for sale bit Todd tried his hardest to get us in a vechile we liked. We found 1 we really liked when to talk with Ryan in finances who unfortunat not for sale bit Todd tried his hardest to get us in a vechile we liked. We found 1 we really liked when to talk with Ryan in finances who unfortunately couldn't get us approved for the car that Todd showed us that we like but than Ryan informed us that the car we originally came for was just put back up for sale and so that's the one we got. There was a couple little small issues that they fixed in a day. Overall very very pleased with Todd and Ryan. More

Christina was very friendly, knowledgeable, and made the car buying process easy and fun. Her sense of humor was a bonus. She kept me updated every step of the way and definitely seems to be the best salesm car buying process easy and fun. Her sense of humor was a bonus. She kept me updated every step of the way and definitely seems to be the best salesman there! More