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Audi Albany

Latham, NY

3.0
334 Reviews

723 New Loudon Rd

Latham, NY

12110

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Showing 334 reviews

September 05, 2017

Love Our New Audi Q7 2018 Nick Rhoades, our sale person, was great to work with! Informative during our selection phase, attentive during the car building phase and delivered More

by Heather Rafferty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rhoades
August 31, 2017

Love my Q5 Audi Albany made my car buying experience informative, fun and exciting. All of the employees at Audi Albany were very cordial and willing to help, bu More

by eque24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rhoades, Michael Dufek
August 23, 2017

Horrible service. Terrible service experience on my 2013 Q5 last month. 1st) They misplaced my lug key from past service and I didnt even know I was driving around for More

by DB#4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick Lynch
Aug 23, 2017 -

Audi Albany responded

We take pride in our ability to service all of our customers' vehicles with a great attention to detail at a fair price. We also have an obligation to the manufacturer to follow their guidelines regarding repair or replacement items at suggested service intervals. I am sorry you had a poor experience with us. I would be happy to discuss this with you personally. Also, thank you for your kind comments regarding Patrick. Rik Woldring General Manager

August 16, 2017

Best salesman I've ever worked with! I am more than happy with the purchase of my 2018 Audi S4!!! The team at Audi Albany were more than helpful. Bob Carberg was the best salesman I've ev More

by PMT86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Carberg
August 12, 2017

Great service for Audi vehicles They helped me fix a problem in my car and they went above and beyond to fix a power steering pump which had gone malfunctioning. More

by Dr Rehman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara
August 03, 2017

Loving my Q5 Got a great deal last month on a Audi Q5 from Nick and his manager Adam. best shopping experience so far when looking for a new car and the new facili More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nick, adam
August 01, 2017

Great Experience great experience at the new audi albany shoowroom. worked with nick and the new car manager on getting my wife into a new q5. love the car and service More

by tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nick
July 22, 2017

Great salesm a n I wordered with Nick Rhoades veryou professional and nice salesman. The process was quick and fair. I would definitely recommend him. I really loved More

by Bkim6129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niche rhoades
July 08, 2017

Get your quote in writing or Adam will not honor it Trading older A6 for a new one. Salesperson and I came to an agreement on the final sale price, with the blessing of the sale manager, Adam. I asked More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam
June 09, 2017

Exceeded my expectations! Okay, so you walk into a dealership and nobody even gets up to greet you....yes, this happened at a competitor's dealership......However, we walked in More

by Q7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rik Woldring, Scott Lewis
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