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Audi Albany
Latham, NY
335 Reviews
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Showing 335 reviews
September 25, 2017
Great experience buying new Q7 Great experience buying a new Q7. Originally ordered a 2017 Q7. It was flipped to a 18 that didn't have the exact configuration my wife and I wanted. Great experience buying a new Q7. Originally ordered a 2017 Q7. It was flipped to a 18 that didn't have the exact configuration my wife and I wanted. So Audi Albany gladly cancelled it and re-ordered with the exact configuration we wanted. More
by Jason Reimers
Employees Worked With
Nick Rhoades
September 05, 2017
Love Our New Audi Q7 2018 Nick Rhoades, our sale person, was great to work with! Informative during our selection phase, attentive during the car building phase and delivered Nick Rhoades, our sale person, was great to work with! Informative during our selection phase, attentive during the car building phase and delivered to our house! Would highly recommend Nick and Audi Albany! More
by Heather Rafferty
Employees Worked With
Nick Rhoades
August 31, 2017
Love my Q5 Audi Albany made my car buying experience informative, fun and exciting. All of the employees at Audi Albany were very cordial and willing to help, bu Audi Albany made my car buying experience informative, fun and exciting. All of the employees at Audi Albany were very cordial and willing to help, but I would especially like to thank and recommend Nick, Joe and Mike for making it such an amazing experience! More
by eque24
Employees Worked With
Nick Rhoades, Michael Dufek
August 23, 2017
Horrible service. Terrible service experience on my 2013 Q5 last month. 1st) They misplaced my lug key from past service and I didnt even know I was driving around for Terrible service experience on my 2013 Q5 last month. 1st) They misplaced my lug key from past service and I didnt even know I was driving around for 2+ years without the ability to remove my tires...sweet??? 2nd) They failed my inspection because of tires at 4/32 when state and federal spec is 2/32??? After removing the old inspection sticker from my windshield they kindly offered to sell me new tires for $400 more than most local tire centers....Lovely huh especially since Jiffy Lube didi the inspection with no problem???. 3rd) And here's the final kicker...Because I didn't get my oil changed by them (they wanted 170.00+ by the way) they refused to reset my internal service due alarm which by the way needs a special computer and software...Fantastic GIVEN THE FACT I PURCHASED A $55,000 SUV FROM THEM. When Langan's owned this dealership they would reset it with no problem, but unfortunately this dealership is under new ownership from Florida and it's obvious the Langen's aren't running the show anymore. GM, Ford, and Chrysler make it a point and hold their dealerships accountable for poor service but when I Called Audi USA they said they have very little if no power over dealerships...Hum no accountability across this corporation either??? BUYER BEWARE!!!!....I will also be reporting them to the BBB as well as the state attorneys office for not following state and federal inspection requirements. What Audi Albany have effectively told me is they don't want my return business and at least there they have succeeded...In closing my service rep Patrick Lynch whom I have known for years was (as always) friendly and respectful which I feel needs to be noted here. More
by DB#4
Employees Worked With
Patrick Lynch
August 16, 2017
Best salesman I've ever worked with! I am more than happy with the purchase of my 2018 Audi S4!!! The team at Audi Albany were more than helpful. Bob Carberg was the best salesman I've ev I am more than happy with the purchase of my 2018 Audi S4!!! The team at Audi Albany were more than helpful. Bob Carberg was the best salesman I've ever done business with. He was honest, not pushy, straight to the point. I will definitely be doing business again and will request bob. I cant wait to bring my lady in to buy an SQ5 next. Thanks again guys, great team and great experience. Sincerely, Paul T More
by PMT86
Employees Worked With
Bob Carberg
August 12, 2017
Great service for Audi vehicles They helped me fix a problem in my car and they went above and beyond to fix a power steering pump which had gone malfunctioning. They helped me fix a problem in my car and they went above and beyond to fix a power steering pump which had gone malfunctioning. More
by Dr Rehman
Employees Worked With
Tara
August 03, 2017
Loving my Q5 Got a great deal last month on a Audi Q5 from Nick and his manager Adam. best shopping experience so far when looking for a new car and the new facili Got a great deal last month on a Audi Q5 from Nick and his manager Adam. best shopping experience so far when looking for a new car and the new facility is awesome. five stars! More
by john
Employees Worked With
nick, adam
August 01, 2017
Great Experience great experience at the new audi albany shoowroom. worked with nick and the new car manager on getting my wife into a new q5. love the car and service great experience at the new audi albany shoowroom. worked with nick and the new car manager on getting my wife into a new q5. love the car and service! More
by tim
Employees Worked With
nick
July 22, 2017
Great salesm a n I wordered with Nick Rhoades veryou professional and nice salesman. The process was quick and fair. I would definitely recommend him. I really loved I wordered with Nick Rhoades veryou professional and nice salesman. The process was quick and fair. I would definitely recommend him. I really loved the audi. More
by Bkim6129
Employees Worked With
Niche rhoades
July 08, 2017
Get your quote in writing or Adam will not honor it Trading older A6 for a new one. Salesperson and I came to an agreement on the final sale price, with the blessing of the sale manager, Adam. I asked Trading older A6 for a new one. Salesperson and I came to an agreement on the final sale price, with the blessing of the sale manager, Adam. I asked them to send the sale price in writing, before put down my deposit. No written price came and three hours later they added $1100. Not honorable business. Stay away. More
by Jay
Employees Worked With
Adam
