
Audi Albany
Latham, NY
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Superior Experience Absolutely-most incredible car buying experience ever! Amazing dedication and commitment to my happiness throughout the entire process!! Superior in e Absolutely-most incredible car buying experience ever! Amazing dedication and commitment to my happiness throughout the entire process!! Superior in every way! Total pleasure! I highly recommend a visit to Audi Albany. You will be blown away by the greeting and service you will receive, like coming home to someone who cares, everyone smiling and hustling, their ability to listen, willingness to help you look at options available, incredible knowledge regarding each vehicle and how it would fit your needs and wants, eagerness to please, trade in value, ease of paperwork, pricing for certified preowned Audi vehicles, and kindness. There was no pressure and the whole team worked together to please the customer. This team is the hardest working team I have ever seen at any dealership! I've never seen anything like it. Please stop in, you will be amazed and so happy you did! More
Purchase of A4 (10/31/15) and Q7 (2/13/16) These were are 5th and 6th Audi purchases (3rd from this dealership). We worked with Jim Cordi on these two purchases and he was fantastic. Organized These were are 5th and 6th Audi purchases (3rd from this dealership). We worked with Jim Cordi on these two purchases and he was fantastic. Organized and responsive. If he did not readily know the answer to a question he found it out. We were very happy and love the cars! More
Very pleasant experience In searching for a vehicle to purchase, I found Langan Audi East staff to be most professional and courteaous , It was a pleasure to deal with Sales A In searching for a vehicle to purchase, I found Langan Audi East staff to be most professional and courteaous , It was a pleasure to deal with Sales Associate David Miniccuci who was unfailingly courteous , informative and never pressured for a decision. He welcomed and answered all my questions regarding the several cars I looked at and was very patient with me and with a friend who accompanied me. . More
Turning in a 2013 A4 for a 2016 This was the 4th or 5th Audi that I've leased from Langan , & while it's hard to imagine that the whole process was smoother than the last time, it w This was the 4th or 5th Audi that I've leased from Langan , & while it's hard to imagine that the whole process was smoother than the last time, it was. Abbas facilitated the deal & when I arrived both Abbas & Scott were there to greet me. All the paperwork had been prepared & Scott, both personable & thoughtful, guided me through each page. I look forward to working with them again. More
Great Customer Service Lauren was a joy to work with during the purchase of my pre-owned A4. She was very responsive and helpful throughout the process. If you're in the mar Lauren was a joy to work with during the purchase of my pre-owned A4. She was very responsive and helpful throughout the process. If you're in the market for an Audi, I highly recommend Audi Albany. More
Great Experience!!! I would highly recommend this dealership, great service and staff. Everyone was courteous and professional from the minute i walked in the door. I pur I would highly recommend this dealership, great service and staff. Everyone was courteous and professional from the minute i walked in the door. I purchased a certified pre-owned A4. I had the pleasure of dealing with Jessica Malatesta, she was very courteous, attentive and knowledgeable. I absolutely love my A4! More
Great Experience The sales manager was efficient and Dave was knowledgeable and friendly. He went out of his way to be sure we were happy with our car purchase. The sales manager was efficient and Dave was knowledgeable and friendly. He went out of his way to be sure we were happy with our car purchase. More
Great experience purchasing my first Audi From the moment I walked into the dealership, I was pleasantly greeted by David Minicuci, who was very low pressure, took his time to understand exact From the moment I walked into the dealership, I was pleasantly greeted by David Minicuci, who was very low pressure, took his time to understand exactly what I was looking for, and shared his knowledge about the vehicle and the Audi brand in general. After test driving an A4, I was thoroughly impressed by the whole experience. Dave M as well as the Finance Manager, David Raetz, were both incredibly fair and professional through the buying process, and were a pleasure to work with. I am thrilled with my new A4 and my experience at Audi Albany, and look forward to my first service experience hopefully being as exceptional as my experience to this point. More
Sales representative My wife and I visited the dealership to look at an advertised Audi that was on their website. Scott Lewis greeted us. He presented himself as very e My wife and I visited the dealership to look at an advertised Audi that was on their website. Scott Lewis greeted us. He presented himself as very engaging and knowledgeable. When we explained to Scott we were looking at a few other cars as well at other dealerships , he understood and did not pressure us. We subsequently went back on Monday to see Scott and pirchased a vehicle. The man is a class act and a credit to his profession. Dealerships would have a further positive impact on their sales and repeat business having sales individuals as Scott. We will certainly recommend him More
Not taken seriously and provided with outrageous prices Was never taken seriously. I live 10 minutes from this dealership but ended up ordering my A3 from a dealership that is an hour away. Will never con Was never taken seriously. I live 10 minutes from this dealership but ended up ordering my A3 from a dealership that is an hour away. Will never consider this place again. More