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Audi Allentown

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
2,059 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 2,059 reviews

May 28, 2025

Nice people to speak with. The dealership was very clean and accommodating to my needs. Nick the finance guy was fantastic great personality. More

by MARK92124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Bono
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May 27, 2025

Very informative and trust worthy. Excellent customer service. Appreciated the video texted by Audi with tech live analysis. More

by J.RANDALL28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025

My experience with Audi Allentown has always been great! Their customer service is always top notch. More

by SZQ715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025

Tyler and Audi Allentown have always been accommodating and helpful with scheduling. I currently own 4 Audis. Other than the vehicle itself, the service department is the main reason why. More

by TOOTHFXR98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025

Tyler was really helpful and attentive to detail. He kept us informed and provided useful options. More

by JESSIIM311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Audi Allentown responded

Thank you for the great feedback! We're so glad to hear that Tyler was helpful, attentive, and kept you well informed throughout the process. Providing useful options and clear communication is exactly what we aim for. We appreciate your kind words and hope to see you again soon!

May 25, 2025

Meets their obligations and is considerate of your time. A well run operation that helps you to accept the high cost of service. More

by MVC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Audi Allentown responded

Thank you for your honest and thoughtful feedback. We’re glad to hear that you felt our team was respectful of your time and met expectations throughout your visit. Providing efficient, transparent service is always our goal, and we truly appreciate your recognition of our efforts. We look forward to continuing to serve you!

May 25, 2025

Horrible customer service. Would never recommend for anyone to ever purchase a car here. Would not offer a loaner even though car was purchased at this dealership. More

by Jbk00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Lauman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Audi Allentown responded

We're truly sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent customer service is very important to us, and it's clear we fell short in your case. We understand how frustrating it can be not to receive a loaner vehicle when expected, especially as a customer of the dealership. If you're open to it, we'd appreciate the opportunity to learn more and try to make things right. Please feel free to reach out to our management team directly.

May 24, 2025

Everyone I worked with was really nice. Molly was quick to respond and helped answer any questions I had. More

by Jessica Zapotocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Audi Allentown responded

Thanks Jessica, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 24, 2025

Tyler did an excellent job explaining everything to me. Also, I had to wait for my car and the wait was not as bad as I anticipated. More

by BCABURNETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

May 24, 2025

Great service. Very attentive Great customer service and great customer care at this company and I will always be thankful for the service and the people More

by christianV
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
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May 27, 2025 -

Audi Allentown responded

Hi Christian, thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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