Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Audi Allentown

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
2,086 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
Contact Dealership
View Awards

4725 Hamilton Blvd

Allentown, PA

18103

Directions

By Type

Showing 2,086 reviews

May 17, 2025

I did this survey yesterday…. Maybe check your e mail you have a great day More

by NABOO347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2025

Highly recommend this dealership for the quality of the job done!! Their recommendations were honest, detailed and trustworthy. I will recommend friends to this dealership for services . More

by SHINGMAI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Audi Allentown responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that you found our service honest, detailed, and trustworthy. It means a lot to know you'd refer friends to us—we truly appreciate your support and confidence in our team. We look forward to serving you again!

May 15, 2025

Great communication and follow up! Very much appreciated throughout the entire process and he ensured the issues were taken care of More

by Babykar143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Audi Allentown responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 15, 2025

Jade is great. He communicates well, responders promptly, and follows up on questions or options. More

by DUERHOLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Audi Allentown responded

Thank you for the great feedback! We're so glad to hear Jade provided excellent communication and support throughout your experience. We'll be sure to share your kind words with him—he’ll really appreciate it! Looking forward to serving you again soon.

May 15, 2025

My experience was great with this dealer. The problem was fixed and they provided transportation to and from my location. My service advisor listened to my problem and worked with the mecha More

by WMHORNBAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Audi Allentown responded

Thank you for sharing your experience! We're glad to hear everything went smoothly and that our team was able to resolve the issue while keeping you informed throughout the process. Providing transportation and clear communication are just some of the ways we aim to make service visits as convenient as possible. We truly appreciate your trust and look forward to assisting you again in the future!

May 15, 2025

Service rep responded quickly and got my vehicle in for repairs .., heard my concerns and got me on my way More

by NABOO347
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

May 14, 2025

Beat Service from Bottom to Top always Professional and Sincere Always. James is the Best in the area and never has disappointed me. He is the main reason I still go there. On a Scale of 1-10 he is 10 all More

by tonyg53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Audi Allentown responded

Hi Tony, Wow—thank you for such an amazing review! We're incredibly grateful for your continued support and kind words. James truly is a standout, and we’re lucky to have him on our team. It’s great to hear his professionalism and sincerity keep you coming back, and that the rest of the team adds to the experience. We’ll be sure to pass along your praise!

May 14, 2025

Awesome service. Work quality is superb and staff are pleasant, attentive and provide excellent customer service. Tyler always goes above and beyond. Ciocca is lucky More

by PIETRO223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

May 13, 2025

Everyone who friendly, polite and well informed. They really know their jobs well and have excellent customer service skills. More

by KSANGENY
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
Report | Print
May 14, 2025 -

Audi Allentown responded

Thank you for the kind words! We’re so glad to hear that you had a positive experience with our team. Providing friendly, knowledgeable, and top-notch service is what we strive for every day, and it means a lot to know we hit the mark. We appreciate your support and look forward to serving you again in the future!

May 13, 2025

On time, quick, good experience. Took time to explain question with WiFi and Apple car play More

by Evkamiheckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Audi Allentown responded

Thank you for the great feedback! We're glad to hear everything went smoothly and that our team took the time to walk you through your questions about WiFi and Apple CarPlay. We’re always here to help and appreciate you choosing Ciocca!

1
...
5
6
7
...
209