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Audi Atlanta

Atlanta, GA

4.8
2,672 Reviews
Established in 1983, Audi Atlanta is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center. The dealership boasts one of the largest inventories of new and pre-owned luxury vehicles in the area, serving clients nationwide. Recognized as an Audi Magna Society Elite dealership, Audi Atlanta has received the Audi Magna Society award 19 times, including 17 consecutive years as of 2024. Committed to customer convenience, the dealership offers concierge services to all clients. Visit Audi Atlanta’s state-of-the-art facility at 5805 Peachtree Blvd., Atlanta, GA 30341, or online at AudiAtlanta.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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5805 Peachtree Blvd.

Atlanta, GA

30341

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Showing 2,672 reviews

September 11, 2018

Great Service! Customer service is always 5 star! I would recommend them to anyone, anytime. Davian Quinn is probably one of the best sales persons in the country. More

by bryonw2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Duberry, Davian Quinn
Sep 14, 2018 -

Audi Atlanta responded

Davian Quinn and Audi Atlanta appreciates your amazing review! Congrats on your new Audi!

September 11, 2018

Replacement of break fluids wasn't necessary 95k maintenance service. Chris suggest to flush break fluid, recommendation is to replace every two years. He missed seeing that it was flushed last y More

by ekantik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2018 -

Audi Atlanta responded

We apologize about the miscommunication but happy to hear that Chris Lee could help better the situation, Thank you for sharing your feedback with us,

September 11, 2018

Great experience My experience, as always, was very positive. Fast and efficient and very good communication! My car was ready not only on time, but ahead of schedule, More

by rfraim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2018 -

Audi Atlanta responded

Thank you for choosing Audi Atlanta to service your Audi!

September 11, 2018

Wonderful. Everyone was professional and pleasant. My experience was absolutely great! The staff was accommodating to all of my needs and wants. Thanks so very More

by michellecraig76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gerbick, DJ Hickson
Sep 15, 2018 -

Audi Atlanta responded

We are glad to hear that you were well accommodated during your visit! Thank you for sharing this review!

September 10, 2018

Tire & brake warning lights Dave was great working with to service car and trouble shoot problem. Arranged for loaner car and kept me updated on dianogstic, cost and time to rep More

by WALDROPHOOKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Campbell
Sep 15, 2018 -

Audi Atlanta responded

Thank you for reviewing Audi Atlanta and Dave Campbell!

September 10, 2018

Annual/10K Mile Service We scheduled the annual/10K service for our SQ5 online. Verifying the appointment an email immediately followed. I showed up as planned albeit 15 minu More

by cwatson3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Elias
Sep 14, 2018 -

Audi Atlanta responded

Thank you for choosing Audi Atlanta and Aaron Elias to service your Audi SQ5!

September 10, 2018

Ryan did a great job setting expectations The service took longer than I expected but Ryan informed me of the complimentry Lyft service which I took advantage of. I also appreciated the abili More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Elias
Sep 15, 2018 -

Audi Atlanta responded

We apologize about the prolonged service but glad to hear Ryan could help accommodate your with alternate transportation. Thank you for your feedback!

September 10, 2018

Great job I didn’t spend a lot of time there, the service was good as always, and everything turned out good! Thanks a lot for such a good job More

by ager204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fillingim
Sep 15, 2018 -

Audi Atlanta responded

Thank you for your business and reviewing Audi Atlanta!

September 10, 2018

Flagrant overcharging Chris was our service consultant for our issue with our A4. I should've known by the amount of awards on his desk that he was probably a big moneyma More

by FBOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Audi Atlanta responded

The price quoted was for new Genuine Audi Parts and are parts originally manufactured for the vehicle. These parts are then installed by certified Audi technicians that are extensively trained. Chris Lee has many awards because he is a long term, incredible employee that takes excellent care of his clients. We apologize that we were unable to satisfy your service needs. If you would like to discuss, please feel free to email me at tracied@jimellis.com. Respectfully, Tracie Maloney, VP

September 10, 2018

Sonia and Early: great team The was my third Audi purchase/lease; This is experience by far was went above my expectations. I will always use this team any purchase. Because m More

by PBURTON719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia Gray, Early Pickett
Sep 14, 2018 -

Audi Atlanta responded

We appreciate your continued business!

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