Audi Atlanta

Outstanding Chris was very helpful and knowledgeable. He listened and the vehicle was ready as promised. The vehicle was very clean and I was satisfied with the Chris was very helpful and knowledgeable. He listened and the vehicle was ready as promised. The vehicle was very clean and I was satisfied with the service I received. More

Great experience as usual My new car Audi connect stopped working. I scheduled an appointment and when I reached there, Todd attended to me even though he was in a middle of ot My new car Audi connect stopped working. I scheduled an appointment and when I reached there, Todd attended to me even though he was in a middle of other work. He even managed to set me up with a loaner car even though my appointment was at the last minute. More

Wonderful experience! Travis Shapira was wonderful in helping me lease my 2017 Q5. He went over all of the vehicle options, explained what vehicles were in stock and all o Travis Shapira was wonderful in helping me lease my 2017 Q5. He went over all of the vehicle options, explained what vehicles were in stock and all of the promotions. When I decided on my vehicle, he really took the time to explain all of the features and thoroughly answered all of my questions. He texted me afterward to make sure everything was going okay with the vehicle and helped me schedule the appointment with the technologist. Travis made the entire experience stress free. More

Excellent Sales Experience I simply want to say thanks to everyone at Audi Atlanta for making this transaction the best and for helping to make me the proud owner of a 2017 Audi I simply want to say thanks to everyone at Audi Atlanta for making this transaction the best and for helping to make me the proud owner of a 2017 Audi A4. All my future business will be done at Audi Atlanta. Lauren Robinson is the best salesperson I've ever had the honor of working with. She seemed very interested in the vehicle I wanted and worked diligently to find it for me. It was a very smooth transaction and not once did I feel frustrated. Lauren is a true star in the Jim Ellis Crown! I have purchased/leased many vehicles in my life and the final step in the finance office is the worst part. This was not the case working with Cortlin Graber. Not only was she respectful of my time but she went over every detail of the deal, explained what additional items I could purchase (Gap, etc.), and had me in and out of her office in a short amount of time. Like Lauren Robinson, Cortlin is a huge asset to the Jim Ellis family. Audi Atlanta is a stunning dealership. If you are going to purchase or lease a vehicle at Audi Atlanta please do yourself a favor and ask for Lauren Robinson and Cortlin Graber. Excellent! More

Continuous Great Service I've had my car over 2 years, and the service at this Audi Atlanta has always been stellar...especially working with Chris. Last visit was no differe I've had my car over 2 years, and the service at this Audi Atlanta has always been stellar...especially working with Chris. Last visit was no different, car came back when promised and clean. Thank you! More

Great salesman -- great dealership! One of the things I appreciated most about my experience was that the transaction did not start with haggling over the sticker price. Clearly that is One of the things I appreciated most about my experience was that the transaction did not start with haggling over the sticker price. Clearly that is not an appropriate starting point. The first offer made by the dealership was fair and reasonable. I countered with an offer and then the dealership gave me a second price and we were done. It is important for the seller not to make a big production out of the negotiations. Most intelligent and informed people, i.e. normal Audi customers, can reach a compromise quickly without grandstanding etc. The salesman was critical to my decision to purchase an Audi and at the Audi Atlanta dealership. He was exceptionally courteous, knowledgeable, very responsive to emails and phone calls and stayed on top of all details through my purchase. He listened to me, respected my level of knowledge about the Audi vehicles and quickly got me behind the wheel which is what sold me on the car. More

Excellent Service I had my 2015 A3 Quattro convertible in for its first service. The process was easy, and the staff was friendly. I will visit again. I had my 2015 A3 Quattro convertible in for its first service. The process was easy, and the staff was friendly. I will visit again. More

Great experience purchasing our Q5 We worked with DJ Hickson recently when purchasing our Audi Q5. He was able to have the car brought over from another dealership with the options and We worked with DJ Hickson recently when purchasing our Audi Q5. He was able to have the car brought over from another dealership with the options and color combination that we wanted. The price negotiation was quick, easy, and very transparent. DJ took the time to explain all the features of the vehicle including the MMI system. He also followed up and did everything he said he would do throughout the entire process and after the sale. We were quick to get through financing and everybody at the dealership was very friendly and courteous. Overall very impressed with this dealership; they really want you to have a great experience here. Can't comment on service yet but those reviews look good and we will be back to get the vehicle serviced here as well. More

Quick Service Very helpful & knowledgeable. David made sure my scheduled maintaince was less painful than the experiences I've had previously.(at other delearships Very helpful & knowledgeable. David made sure my scheduled maintaince was less painful than the experiences I've had previously.(at other delearships) I would recommend David to anyone More

Buying experience was great Leased a 2017 Q5 and Ryan Russaw was my sales rep. He was great to work with, knew everything about the car and the competitors' cars, was not pushy Leased a 2017 Q5 and Ryan Russaw was my sales rep. He was great to work with, knew everything about the car and the competitors' cars, was not pushy in any way AND worked to get me a great deal on the car. He followed up promptly and had all the paperwork ready to go so I didn't have to wait long to close the deal. The whole dealership was a positive place to be and I feel really good about my purchase (or lease). More