
Audi Atlanta
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Super Dealer Chris Lee is a truly exceptional service writer! 1st Class facility! Audi Atlanta has a terrific Service Dept! I would recommend Chris and this deale Chris Lee is a truly exceptional service writer! 1st Class facility! Audi Atlanta has a terrific Service Dept! I would recommend Chris and this dealership to all Audi owners. More
EXCELLENT experience My father was a car dealer in NY, and I have dealt with many different brands and dealers in the last 31 years in Atlanta, and found my experience at My father was a car dealer in NY, and I have dealt with many different brands and dealers in the last 31 years in Atlanta, and found my experience at Audi Atlanta superlative. Others were good, very good and even horrific, but this was exceptional. Travis was my salesperson, and surprisingly well-informed and helpful (given his youth). He was eager and accommodating, did not at all utilize high pressure or stall tactics. We went on two test drives without any change in demeanor. Along with the sales manager, we arrived at a manageable price with little hassle. My car was found at another dealer, and while it took a little longer to arrive than expected, it was worth the wait. We spent a good amount of time reviewing the tech issues with the car, and a second appointment was offered. When it came to the dreaded financial paperwork, Cortlin, also a young person, was clearly experienced and knowledgeable. Her assistance explaining the different finance options and assuring the best deal, i.e., monthly payment by exploring different mileage, duration of contract, maintenance and warranty/service options was invaluable. She was very thorough and PATIENT as we explored the various permutations of finance options before completing the deal - not a short expenditure of time and effort. It is commendable that throughout this process, she remained calm and personable. Overall, aside from the great quality car product, this dealership came across as both highly professional and customer-oriented, inclusive of the entire staff, with whom I interacted - from the receptionists, sales personnel to the sales manager. I have every expectation that the service side will be comparably skilled. More
great experience Great Experience! Everyone went above my expectations. I'm so pleased with the exceptional service and professionalism! Jorge Galvez, Mac Scott (Sales Great Experience! Everyone went above my expectations. I'm so pleased with the exceptional service and professionalism! Jorge Galvez, Mac Scott (Sales) and Lee Andrecia (Finance) are top notch!! Highly recommended and fair prices. More
2009 Audi A6 3.0T Quattro Oil Consumption I purchased this car from another car dealer then brought to Jim Ellis Audi for "maintenance" work. The car needs extensive repairs and I'm trying to I purchased this car from another car dealer then brought to Jim Ellis Audi for "maintenance" work. The car needs extensive repairs and I'm trying to work with Jim Ellis (Chris Lee) and Audi USA to resolve oil consumption issues that requires a Crank Case Ventilation System replace ($2,900). If this doesn't fix the problem it may require an engine rebuild that will be very expensive. This car was purchased new by the previous owner in 2009 at Jim Ellis Audi. All service work was performed by the dealership until August 2016 and the car has a clean CarFax history. The car was sold at auction to another local dealer and then bought by me in September 2016. I've already spent $3,500 in repairs. Now I've found out the car needs the Crank Case work for $2,900 and may ultimately require the engine rebuilt. It's hard for me to understand how a car that has had all service and maintenance work performed without any reported issues can be sold at auction without any issues reported and then sold to me 30 days later with what could be well in excess of $10,000 repairs? Hopefully Jim Ellis Audi / Audi Atlanta will advocate on my behalf with Audi USA to help get some relief with this very expensive repair. More
Incredible My experience and leasing a new 2017 Audi S7 was very easy due to the fact I had the best audi car knowledgeable in Atlanta and that is Jorge Galvez. My experience and leasing a new 2017 Audi S7 was very easy due to the fact I had the best audi car knowledgeable in Atlanta and that is Jorge Galvez. He made it look easy and painless. He was able to get everything done for me while I was in Afghanistan with little or no other guindence from me. Like he knew what I like by just telling him few things such as I am a Marine and he knew exactly what I wanted. Thank you again Jorge for all that you did for me and I can tell you I will be back. I will recommend this dealership to everyone I know. V/r, More
Excellent My experience is great. Ryan was very helpful. He went extra miles to make sure we are satisfied with the purchase. I defiantly recommend him to famil My experience is great. Ryan was very helpful. He went extra miles to make sure we are satisfied with the purchase. I defiantly recommend him to family and friends. He is well experienced. Overall i'm happy with his great service. More
Chris Lee rocks !!! Chris is polite attentive and he will go the extra mile to help you with any issue. I have an Audi dealership closer to me but drive the extra distan Chris is polite attentive and he will go the extra mile to help you with any issue. I have an Audi dealership closer to me but drive the extra distance because of Chris. More
My experience and purchase at Audi Atlanta To make it short and sweet....Audi Atlanta outshines Gwinnett Rick Case Audi in every way. The customer service, really sincere & genuine. My Audi Bra To make it short and sweet....Audi Atlanta outshines Gwinnett Rick Case Audi in every way. The customer service, really sincere & genuine. My Audi Brand Specialist went above and beyond the meaning of outstanding customer service. Thank you Audrey Brazier. I would highly recommend anyone and everyone interested in an Audi to speak with her. Our family will be coming back to AudiAtlanta! More
Excellent Attentive and thorough. Joey was excellent! Service was performed on time and car was clean as a whistle. I would recommend this dealership to everyon Attentive and thorough. Joey was excellent! Service was performed on time and car was clean as a whistle. I would recommend this dealership to everyone. More
First Audi Purchase...Great Experience! I'll just be direct. Mr. Darryl J. Hickson is an exceptional sales persons. Soon after my arrival at the airport in Atlanta, Mr. Hickson had transport I'll just be direct. Mr. Darryl J. Hickson is an exceptional sales persons. Soon after my arrival at the airport in Atlanta, Mr. Hickson had transportation available to carry me to Jim Ellis Audi, Atlanta, Ga. The vehicle that I was interested in purchasing was ready for my inspection and evaluation. During the test drive of the vehicle, Mr. Hickson answered any questions that I had, and during further inspection of the vehicle, he addressed the small concerns that I had very much to my satisfaction. At that point I felt satisfied and confident that this is the vehicle for me, that would more than satisfy my needs; that I need to look no further. For the sake of time, and I could go on... Awesome Salesperson!!! Never in my LIFE have I purchased a vehicle with the process being pressure free until I had the pleasure of Mr. Sargent accomplishing my final paperwork/finance processing and added services agreements. Mr. Sargent was a breath of Fresh Air, and I very much appreciate his guidance and professionalism through the process. I'm sure that in the future I'll be less apprehensive in purchasing another vehicle, as it relates to the paperwork/finance processing, as long as I purchase an Audi, or more so from Jim Ellis Audi. If I wasn't approximately 12.5 hours away from Atlanta Audi, and within a 2 hour drive, I would absolutely have my vehicle serviced there. My current opinion, my future Audi vehicle purchases, and interested Audi buyer referrals will be to Mr. Darryl Hickson at Atlanta Audi. Phillip Sr. More