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Audi Atlanta
Atlanta, GA
2,653 Reviews
Established in 1983, Audi Atlanta is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center. The dealership boasts one of the largest inventories of new and pre-owned luxury vehicles in the area, serving clients nationwide. Recognized as an Audi Magna Society Elite dealership, Audi Atlanta has received the Audi Magna Society award 19 times, including 17 consecutive years as of 2024. Committed to customer convenience, the dealership offers concierge services to all clients. Visit Audi Atlanta’s state-of-the-art facility at 5805 Peachtree Blvd., Atlanta, GA 30341, or online at AudiAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,653 reviews
September 29, 2023
Brian was extremely responsive throughout the entire process as I was weighing the decision if a lease buyout vs new lease. He gave me all the information I needed to make an informed decision and gave process as I was weighing the decision if a lease buyout vs new lease. He gave me all the information I needed to make an informed decision and gave me the space and time to make that decision which I appreciated. I’d highly recommend Brian for your next Audi buying experience. More
by rhfannon
September 29, 2023
Brian and his team were very responsive, communicated clearly, and made the buying process quick and easy. I appreciate the professionalism and the efficiency! clearly, and made the buying process quick and easy. I appreciate the professionalism and the efficiency! More
by tara.vaughn
September 28, 2023
The dealership is excellent in all respects. Whatever problems I’ve had were solved quickly to my satisfaction. All employees are pleasant, eager to please, and know what they’re doing. That’ Whatever problems I’ve had were solved quickly to my satisfaction. All employees are pleasant, eager to please, and know what they’re doing. That’s why I’m buying another Audi! More
by hccox48
September 28, 2023
If you plan on buying a car from Audi Atlanta and paying cash for it, you may want to think again. You will have a very difficult time getting a title. I purchased a used car from Audi Atlanta on 9/16 cash for it, you may want to think again. You will have a very difficult time getting a title. I purchased a used car from Audi Atlanta on 9/16/23. Prior to purchase, I made sure with my salesperson that the title was in house and available if I came down to purchase. I was told it was and that my salesperson physically saw the title. Prior to coming down, a FI person (Mike P) convinced me to finance it because they would get a kickback from the bank. I told him that I would, but only if there was no limits on loan payments required prior to paying off (there usually is). He informed me there was not. The next day they overnighted me a bunch of paperwork that was blank that he wanted me to sign. I told them I would not sign them, along with some forms that were not even needed. The next day a FI manager called me and we talked about it. He told me that I would have to keep the loan 4-6 months in order for them to get the 1% incentive. So we went back to purchasing with cash. I proceeded to go down to Atlanta to purchase the car. I would like to add that prior to the sale, they returned my calls promptly and answered all my questions . My salesperson would return a call or text. When I got to Atlanta to purchase the car the title was not available. I was told there was nobody in accounting on the weekend and Pete K said he would overnight the title on Monday. This probably should have been a red flag, but I trusted this dealership. Pete followed up first of the week and told me that company policy is that they hold the title for 10 days when paying by cashier’s check. 10 days was the 26th. Then I was told 10 BUSINESS days. Today (9/29) is 10 days. The check was verified PAID on 9/20 by Wells Fargo. It turns out the car is very uncomfortable for me to drive. I requested if they could get me the title prior to 9/29 so that I could trade it on a new car. I lost incentives because they failed to get the title to me. I tried to get my title before posting this review, but the GM is claiming it is company policy to hold the title for 10 days from the day it clears the issuing bank. So now they say they will release on Oct 4th. Under Georgia Code 40-2-32(a), it gives the dealer 30 days to successfully provide a title. But I was informed that is only applies when they are the ones submitting the title. I paid cash, they did not collect sales tax or title fees. Therefore they are required to provide title within 48 hours of verified payment. The GM is trying to get me to believe the their bank holds cashiers checks for 10 days before releasing the funds. No bank does this. A VERIFIED cashiers check is paid immediately upon it being presented to the issuing bank. That is why it is a cashiers check, not a personal check. I can not recommend this dealership to anyone. In my experience, they can not be taken at their word. Three dealership employees told me I would get the title right away or the next business day because the accounting office was closed on Saturday. The GM says company policy says all checks are held 10 days from day they are submitted for payment. Only problem is, it appears no other employees are aware of this policy. So legally, I was not made aware of it, so it can not apply. I would never have bought the car if I knew I would not be getting title. If you paid cash for a car, would you leave without the title? I will say the Pete K has been trying to help me get the title from day one. He should be the GM. He knows how to work with customers to get things done. More
by greggagnon
Employees Worked With
Mike Pham, Gerry Martel, Pete Kusminsky, Tony Zrnic
September 27, 2023
Highly recommend Julian at Atlanta Audi for any of your upcoming Audi wants and needs. Seamless experience and provided updates along the way as needed from car being built to arrival. Look no further for upcoming Audi wants and needs. Seamless experience and provided updates along the way as needed from car being built to arrival. Look no further for an Audi car buying experience. More
by Michael.hiller1990
Employees Worked With
Julian Mesika
September 27, 2023
My experience was amazing! As soon as I walked through the door Casey was at the front to greet me and took me to her desk to get comfortable. She offered me water and showed m As soon as I walked through the door Casey was at the front to greet me and took me to her desk to get comfortable. She offered me water and showed me where the restrooms were so that I could get comfortable. She and Mike Pham did a great job answering all of my questions and giving me the chance to make a decision. I was ecstatic leaving the dealership with a Q3 and an amazing finance deal! More
by Lgillette813
Employees Worked With
Mike Pham, Casey Graber
September 26, 2023
Great service and attentiveness at Audi Atlanta by Oscar Leguizamo! He’s my go to service advisor. Whether it be standard maintenance or an issue that needs diagnosing, he’ll take care of the customer. Leguizamo! He’s my go to service advisor. Whether it be standard maintenance or an issue that needs diagnosing, he’ll take care of the customer. More
by uriel0190
Employees Worked With
September 26, 2023
This dealership is always super clean and everyone I encounter is so helpful.I trust their expertise when I come in for service encounter is so helpful.I trust their expertise when I come in for service More
by Darsy R.
Employees Worked With
September 25, 2023
Service department seems to be very efficient. I walked in with a wheel issue . Was welcomed by Oscar . Within minutes Oscar had his tools at my vehicle and the problem was solved. Thanks Audi Th I walked in with a wheel issue . Was welcomed by Oscar . Within minutes Oscar had his tools at my vehicle and the problem was solved. Thanks Audi Thanks Oscar A++++ More
by stevenrenwick
Employees Worked With
