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1,336 Reviews of Audi Beaverton - Service Center
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June 13, 2016
15K Service The team did a wonderful job scheduling me, and Dustin had a loaner for me to borrow. Upon pulling up - each and every team member was friendly and of The team did a wonderful job scheduling me, and Dustin had a loaner for me to borrow. Upon pulling up - each and every team member was friendly and offering assistance or smiles. My car was even finished early with its service check up! More
by PNW Cruising
Employees Worked With
Dustin Close
Helpful June 09, 2016
Excellent, loved Sarah. She is the one who handled all commu I was very pleased with my service. My car was in the shop for 10 days. Having a loaner car was the best. I have three kids that all play sports, so t I was very pleased with my service. My car was in the shop for 10 days. Having a loaner car was the best. I have three kids that all play sports, so that was a life saver. All the communication that was going on with my car was handled beautifully by Sarah. I actually feel like I made a friend. Very easy, very nice. I will definitely continue to have service done on my car here! More
by Holden
Employees Worked With
Sarah Sloan
June 06, 2016
Fantastic service I purchased the service package when I bought my Q5. I continue to get great service with Beaverton Audi. The care comes back in great shape, and the I purchased the service package when I bought my Q5. I continue to get great service with Beaverton Audi. The care comes back in great shape, and the service managers are super-friendly and easy to work with. More
by heatherq5
Employees Worked With
Dustin Close
June 06, 2016
Great people and location The MMI malfunctioned in my S5. Sean got me in at Airport way the next morning. I was provided with a great loaner car and Sean kept me up to date on The MMI malfunctioned in my S5. Sean got me in at Airport way the next morning. I was provided with a great loaner car and Sean kept me up to date on how things were going as the part needed to be brought in. I requested a couple of things to be done on the car and he took care of the one that he could and gave me a phone number for someone to help me with a ding in my door. I had a Mercedes before and am really glad I switched to Audi. Thanks Sean! More
by Vicki58
Employees Worked With
Sean Popplewell
May 30, 2016
Business Model "Our business model is designed to eliminate much of the hassle traditionally associated with servicing your vehicle at another dealer and independent "Our business model is designed to eliminate much of the hassle traditionally associated with servicing your vehicle at another dealer and independent repair facility." -- my ma and pa shop can keep track of my service better than your complex business model. Beyond 1 simple request, ie 2 request, your team can't function. I asked to address an oil consumption issue and check the transmission. The transmission got addressed. Once that was accomplished it didn't reset mileage requirements...so you actually wanted to charge me to flush transmission fluid during the 75k maint when it was obviously done when you put in a new transmission...business model of using boilerplate answers is frustrating at best. Then on to oil...you charged us for an oil consumption study on an A3 when it is a know problem...and then never changed the oil filter (twice during the "study") which was supposedly one of the #1 causes. Hopefully Openbay.com gets more Audi service garages signed up. More
by Mdpdx
Employees Worked With
Ryan, Sarah Sloan
May 26, 2016
Corey Maslen is my favorite Audi specialist at Sunset Audi. He is very knowledgeable, responsive, and friendly. He listens to customers and is always willing to s is my favorite Audi specialist at Sunset Audi. He is very knowledgeable, responsive, and friendly. He listens to customers and is always willing to spend time to find a solution together. Very lucky to have him in the nearby Audi Service center. More
by Power
Employees Worked With
Corey Maslen
May 26, 2016
Just one more excuse to buy an Audi After buying my first Audi, I had it serviced at the Eastside Portland Service Center located nearby the airport. The service I received was like not After buying my first Audi, I had it serviced at the Eastside Portland Service Center located nearby the airport. The service I received was like nothing I have ever experienced before. The entire staff was courteous, efficient, and thorough, especially my appointed representative, Sarah who also kept me informed in the timely manner. I honestly cannot think of something that could have made my experience better other than greeted at the door with a latte. Just validating my good decision to purchase an Audi! More
by Stella
Employees Worked With
Sarah Sloan
May 24, 2016
Great customer service!!! Beaverton Audi East is my go to for service needs. They always great you with a smile, do quality work, and make sure your experience is as pleasant Beaverton Audi East is my go to for service needs. They always great you with a smile, do quality work, and make sure your experience is as pleasant as possible. More
by Zimminc
Employees Worked With
Nicole Jarneski
May 17, 2016
An Excellent experience. My vehicle had a difficult problem to diagnose and even more in-depth process for the repair. Sunset Eastside displayed excellent customer service; an My vehicle had a difficult problem to diagnose and even more in-depth process for the repair. Sunset Eastside displayed excellent customer service; and more importantly, they were able to accomplish a factory authorized fix to a complicated problem. I have taken more than one vehicle to this location. They have always exceeded my expectations. More
by jfvineyard
Employees Worked With
Nicole was awesome as always, with precise explanations, and timely calls. Jeff Makowski, service foreman, was especially helpful in the diagnosis., Nicole Jarneski
May 17, 2016
Something is fishy here I own a A4 and I have been a customer since 2005. Every time I bring my car for service, something new breaks down almost the very next day. I am re I own a A4 and I have been a customer since 2005. Every time I bring my car for service, something new breaks down almost the very next day. I am reasonable and allays gave them the benefit of the doubt thinking that it is normal or a coincidence. About a year ago, I picked up my car and found that the rear break lights broke down. It was a Saturday and the service shop was closed so I decided to take a look myself. I opened the trunk and noticed that the back right cover had a piece of rubber sticking out. Basically, when you unscrew the cover, the plastic cover comes with a rubber lip to prevent water leakage. About 1/3 of the lip was sticking out. The cover had obviously been removed and not placed back correctly. I know I did not do this and no one else touched my car outside of the dealer so I took this to the service office but they denied any wrong doing. I loved my Audi and was pretty sure that my next car would be a Q5 but now I can't wait to get rid of it. ...Don't trust them! More
by not_Audi
Employees Worked With
Larry Laing
