Audi Beaverton - Service Center

Very frustrating experience. First, I had my Audi in for service in November, one reason was to have the AdBlue diesel additive refilled. Within less than a month my car indica First, I had my Audi in for service in November, one reason was to have the AdBlue diesel additive refilled. Within less than a month my car indicated it needed to have another AdBlue refill. Historically I have gone 6-12 months without having to get a refill. It seems like a simple in-and-out service, but they require you to set an appointment. Several times I waited on hold to set that appointment for upwards of 20 minutes. When I was finally successful in setting an appointment, I brought it by & was told it would be an hour and a half. Again, I have a hard time understanding why this need take so long. After 90 minutes I asked for a status update, and they tell me it's all done, they're just washing it & it should be there shortly. 40 minutes later it finally arrives. This level of service is not ok. More

My service guy Dustin was amazing there should be more people out there like him people out there like him More

Alway excellent, friendly, efficient, pushing the envelope of superb service ( for example, the new video walkthough)! envelope of superb service ( for example, the new video walkthough)! More

Didn’t start out great but Nicole and Corey were both great! Definitely a positive. great! Definitely a positive. More

Easy to communicate with by either texting or calling. Nikki is very personable and professional Nikki is very personable and professional More

The Audi Beaverton dealership is always great and responsive. Had my 7 year service and had communication during the entire process. Everything is quick and easy with texts and you always get your responsive. Had my 7 year service and had communication during the entire process. Everything is quick and easy with texts and you always get your car back nice and clean. Definitely recommend the Beaverton Audi dealership. More

Always a great experience at Sunset service department on Airport. Everything is always explained well. Airport. Everything is always explained well. More

Audi Beaverton and Corey Maslen deliver Top Shelf service! Thank you to a team that cares about doing it right every time. service! Thank you to a team that cares about doing it right every time. More

Great service. Audi Beaverton (in Portland) made everything very convenient for me. They put their customers first! everything very convenient for me. They put their customers first! More

Great service, timely updates and a job well done.Thank Great service, timely updates and a job well done. Thank you Corey, you have great communication skills. Great service, timely updates and a job well done. Thank you Corey, you have great communication skills. More