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1,338 Reviews of Audi Beaverton - Service Center
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November 23, 2019
Love having a service center near the airport My service was a simple recall, but there are a couple things to note. 1. When purchasing the Audi, access to service was a key decision point. I co My service was a simple recall, but there are a couple things to note. 1. When purchasing the Audi, access to service was a key decision point. I considered BMW, Mercedes, Lexus, Acura and Porsche (all in Beaverton, even though that is such a painful drive from Washington). Audi providing a service center closer to my home in Camas pushed the scales to Audi. 2. I chose to get the car wash and vacuum service. I was super pleased that my all season mats were washed in that process. I didn't anticipate that, but it was very much appreciated. More
by deanklas
Employees Worked With
Corey Maslen, Aimee Konkolewski
November 23, 2019
Fast, efficient and professional service. Car was returned clean and repaired. Joe Selander is very friendly, extremely professional and knowledgeable. Very nice and accommodating environment. returned clean and repaired. Joe Selander is very friendly, extremely professional and knowledgeable. Very nice and accommodating environment. More
by Georjean
Employees Worked With
Joe Selander
November 23, 2019
Went in for a rear main seal fix, in the process they broke my transmission then instead of giving me a new one got one from a junkyard at about 70,000 and only gave me a 1 year warranty on someone else’ broke my transmission then instead of giving me a new one got one from a junkyard at about 70,000 and only gave me a 1 year warranty on someone else’s transmission of which we have no record of the quality. Can’t believe the professionals broke something so important and proceeded to give me a hand me down from a junk yard. Really worth the experience. I am going to avoid them at all costs (this was sunset Audi service in Portland, Oregon. Manager was nice and so was the front desk but I mean come on breaking a transmission and giving me one found at a scrap yard? It should have been brand new because they were at fault. All to save money and the most cost effective way to say they “covered it” More
by Jarrod M
November 05, 2019
Always get a second opinion I recently took my Audi A4 in for service. I've been taking my Audi to the dealership for oil changes and service since I purchased the car in 2006. I recently took my Audi A4 in for service. I've been taking my Audi to the dealership for oil changes and service since I purchased the car in 2006. This last time I was told that I needed my rear brake hoses replaced due to cracking. They quoted the service @ $825. Being a woman and worried that I was potentially being taken advantage of, I decided to get a second opinion. I took my car to a local reputable mechanic that specializes in Audi, BMW & VWs. Not only did they quote the service at less than half the price the dealership service dept did, but they also said it sounded fishy and asked me to bring my car in so they could take a look at no charge. I took my car in and there was no issue found with the brake hoses - they even showed me. Needless to say I'm very disappointed with the crooked practices that seem to be in place at the service dept. Always get a second opinion. More
by PDXAudi
Employees Worked With
Audi Service Portland (Airport Way)
October 29, 2019
They Delivered Excellent customer service, beautiful facility, attentive staff, appreciated the use of the nice loaner. This was our first experience at this dealer Excellent customer service, beautiful facility, attentive staff, appreciated the use of the nice loaner. This was our first experience at this dealership and we were not disappointed. Thank you. More
by Kgarner
Employees Worked With
Travis Sutton
October 22, 2019
Timely Dropped my allroad off for 95,000 mile service and was immediately greeted by Nicki Salinas. She had all my paperwork ready and I was out the door wi Dropped my allroad off for 95,000 mile service and was immediately greeted by Nicki Salinas. She had all my paperwork ready and I was out the door with my loaner in less then ten minutes. I recieved frequent text updates and additional service suggestions on a timely basis. when I returned the next morning to pickup my car it was detailed and waiting out front. Nicki was very professional and engaging. I paid on line so I didn't have to wait to get back on the road. More
by Denise
Employees Worked With
October 20, 2019
Great Professional Service I was warmly welcomed when I came into the Service department. My car was serviced within the time frame that I was told and was called when my car wa I was warmly welcomed when I came into the Service department. My car was serviced within the time frame that I was told and was called when my car was ready. Corey my Service Rep. was professional and informative. Thank you, Diane Carr More
by Diane Carr
Employees Worked With
Corey Maslen
October 20, 2019
Best service around I brought in my Q7 with what I thought were minor issues. Long story short, the repairs were astronomical. The service department was upfront and hone I brought in my Q7 with what I thought were minor issues. Long story short, the repairs were astronomical. The service department was upfront and honest with me, let me have a loaner car for a few days without pressure to decide what to do. Very comfortable to do business with them. Took care of me and my boys the moment we pulled in, to the moment we pulled out. Wonderful care. Wonderful service. Wonderful sale associates. More
by Amy Stobbe
Employees Worked With
Larry Laing
October 20, 2019
Service on recall Service was done quickly and professionally. We were offered a loaner and they provided us with an accurate estimate. This being our first visit to de Service was done quickly and professionally. We were offered a loaner and they provided us with an accurate estimate. This being our first visit to dealership, they made us to feel comfortable.Thank you. More
by Rosco
Employees Worked With
Ivan Chavez Edward Herrara
October 20, 2019
Excellent customer service First time at this service center, and first service not covers under the Audi Care program. The service manager explained that signing up for anothe First time at this service center, and first service not covers under the Audi Care program. The service manager explained that signing up for another round of the AC coverage would actually be a savings. And the process was fast and simple. I got an awesome E-Tron loaner for the day and returned it upon completion. I'll likely come back for new winter tires if they can match the online discounter's price. Very good customer service. More
by AudiSQ5inNEORegon
Employees Worked With
Joe Selander
