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Audi Beaverton - Service Center

Beaverton, OR

4.3
1,338 Reviews

1,338 Reviews of Audi Beaverton - Service Center

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September 22, 2019

Smooth, courteous, informative -- met all expectations. This was my 3 year/30K maintenance service, although I don't even have 20K on my car. Scheduling the appointment with Corey Maslen was easy via e-mai More

by HappyA4Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Maslen
September 20, 2019

Great place to have your Audi serviced I went in due to faulty airbag sensors/connectors. Joe took great care of my issue and is continuing to work with me on getting it resolved. More

by AM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Selander
September 19, 2019

Professional and quick Went in for a recall and Chris Theriault called me by name as I walked in the door. Got me a shuttle both ways during the service so I didn't have to More

by md41969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Theriault
Sep 20, 2019 -

Audi Beaverton responded

We're glad we were able to meet your expectations and we'll pass on your feedback to Chris, no doubt he'll be happy to hear it. Thank you and we look forward to seeing you again.

September 18, 2019

Portland Audi service Chris Theriault is my go person now for my Q5, even though he is in Portland and I live in Beaverton, I feel comfortable having the service done in Po More

by Feliza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Theriault
September 17, 2019

First impression! I was looking for a service center on the east side to avoid traffic. WOW! what a find, the personnel at this place were friendly, personable and kno More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Selander
September 15, 2019

Yearly service, recall service. Our schedule was met perfectly. Professional, friendly service! A loaner was provided and the car was finished on time. Niki was very professional an More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2019

Professional and accommodating Truly efficient and organized in a clean and comfortable environment. Customer service is wonderful and especially accommodating in that I was offered More

by Georjean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Selander
September 11, 2019

Excellent service I appreciated that Brian communicated with me throughout my repair, and offered me a service loaner halfway through my repair process. Unfortunately, More

by AudiAudi19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bement
September 10, 2019

Service visit. Had auxiliary coolant pump leak diagnosed … and pump and hoses replaced on 2000 Audi S4. Great customer support and service (thanks, Chris!) and qui More

by RandyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Theriault
September 06, 2019

Take a lesson from Infiniti For the past 4.5 year's we owned an Infiniti Q60. The Beaverton dealership service center is like no other. They set your expectations and don't ove More

by Cat
Recommend Dealer
No
Employees Worked With
Don't know
Sep 16, 2019 -

Audi Beaverton responded

Hi, Thank you for taking the time to leave a review, I am very sorry that we did not meet the level of service that we here at Audi Beaverton strive for. We have made multiple attempts to reach out to you to try to come to a resolution, and I hope we have the opportunity to earn your business again and prove to you the level of customer service that we are capable of. Thank you. Sean Loftus Audi Service Manager Audi Beaverton

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