1,338 Reviews of Audi Beaverton - Service Center
Smooth, courteous, informative -- met all expectations. This was my 3 year/30K maintenance service, although I don't even have 20K on my car. Scheduling the appointment with Corey Maslen was easy via e-mai This was my 3 year/30K maintenance service, although I don't even have 20K on my car. Scheduling the appointment with Corey Maslen was easy via e-mail, which was and is my preference. He was waiting for me when I dropped my A4 off, and kept me informed throughout time of the service appointment. Several service action, or "recall" notices, mostly having to do with the infotainment system, were also addressed during my appointment. My car came back to me cleaner than it went in, and Corey has answered all my follow-up questions. I'm not very adroit with hi-tech, so the all-electric loaner car I received felt like an alien spaceship to me, in terms of operating the radio, etc., but it got me where I needed to go. More
Great place to have your Audi serviced I went in due to faulty airbag sensors/connectors. Joe took great care of my issue and is continuing to work with me on getting it resolved. I went in due to faulty airbag sensors/connectors. Joe took great care of my issue and is continuing to work with me on getting it resolved. More
Professional and quick Went in for a recall and Chris Theriault called me by name as I walked in the door. Got me a shuttle both ways during the service so I didn't have to Went in for a recall and Chris Theriault called me by name as I walked in the door. Got me a shuttle both ways during the service so I didn't have to wait around. Took less time then estimated and even gave me a wash. My second trip to the Portland service center and both have been pleasant experiences. Thank you. More
Portland Audi service Chris Theriault is my go person now for my Q5, even though he is in Portland and I live in Beaverton, I feel comfortable having the service done in Po Chris Theriault is my go person now for my Q5, even though he is in Portland and I live in Beaverton, I feel comfortable having the service done in Portland Audi service. He has good customer service , performed his job in a timely manner and listen to customers , giving discounts when it’s appropriate. More
First impression! I was looking for a service center on the east side to avoid traffic. WOW! what a find, the personnel at this place were friendly, personable and kno I was looking for a service center on the east side to avoid traffic. WOW! what a find, the personnel at this place were friendly, personable and knowledgeable. I would highly recommend this facility for service. More
Yearly service, recall service. Our schedule was met perfectly. Professional, friendly service! A loaner was provided and the car was finished on time. Niki was very professional an Our schedule was met perfectly. Professional, friendly service! A loaner was provided and the car was finished on time. Niki was very professional and wonderful to work with. She is very knowledgeable about the vehicles and needs of busy customers. More
Professional and accommodating Truly efficient and organized in a clean and comfortable environment. Customer service is wonderful and especially accommodating in that I was offered Truly efficient and organized in a clean and comfortable environment. Customer service is wonderful and especially accommodating in that I was offered transportation or a ride if needed. The car was clean and available for pick up in a timely manner. More
Excellent service I appreciated that Brian communicated with me throughout my repair, and offered me a service loaner halfway through my repair process. Unfortunately, I appreciated that Brian communicated with me throughout my repair, and offered me a service loaner halfway through my repair process. Unfortunately, there were no service vehicles available at the beginning of my repair process and I was going out of town, so I could not exchange my rental (Ford Escape) for an Audi. More
Service visit. Had auxiliary coolant pump leak diagnosed … and pump and hoses replaced on 2000 Audi S4. Great customer support and service (thanks, Chris!) and qui Had auxiliary coolant pump leak diagnosed … and pump and hoses replaced on 2000 Audi S4. Great customer support and service (thanks, Chris!) and quick turn-around! I would have given 5 star if the parts/costs were just a *tad* cheaper. :^) More
Take a lesson from Infiniti For the past 4.5 year's we owned an Infiniti Q60. The Beaverton dealership service center is like no other. They set your expectations and don't ove For the past 4.5 year's we owned an Infiniti Q60. The Beaverton dealership service center is like no other. They set your expectations and don't overcommit (ie. the time it will take and what to expect, pleasant environment, etc), pricing was fair and reasonable. We are delighted with our purchase of our Audi 8, however, we would definitely rethink purchasing another one if the service experience remains the same. More