Audi Bethesda

John Wagner was the best ! John was my salesperson when I took delivery of my factory ordered new 2018 Q5. He was very friendly and personable. I appreciated the extra time he t John was my salesperson when I took delivery of my factory ordered new 2018 Q5. He was very friendly and personable. I appreciated the extra time he took to sit in the car with me and go over all the tech features and place the settings where I like them. Chad the manager was very helpful in the initial delivery process as well. The dealership is in a cramped and congested part of Bethesda, but the excellent customer service more than makes up for it. More

Great experience with John Wagner I bought an Audi A4 with John Wagner. The experience was very pleasant. We spent quite a bit of time going over my preferences, colors, options, and s I bought an Audi A4 with John Wagner. The experience was very pleasant. We spent quite a bit of time going over my preferences, colors, options, and so on. John was extremely helpful locating the car I truly wanted. More

"John Wagner.....period!" Trust me, you will not go wrong if you ask for John when visiting Audi Bethesda. I was extremely pleased with my buying experience with John. He is Trust me, you will not go wrong if you ask for John when visiting Audi Bethesda. I was extremely pleased with my buying experience with John. He is now my Audi 'Go-to-Guy'!! More

Great service - John Wagner John was very helpful, polite, and knowledgeable in the car I was seeking. I would recommend this dealership esp if you are in the market for an Audi. John was very helpful, polite, and knowledgeable in the car I was seeking. I would recommend this dealership esp if you are in the market for an Audi. Ask for John Wagner for gaurenteed great service! Thanks More

John Wagner I stopped by Audi of Bethesda and met John. He was not only patient, but enjoyable. He explained everything to me. I was exetremely limited with I stopped by Audi of Bethesda and met John. He was not only patient, but enjoyable. He explained everything to me. I was exetremely limited with my acceptable color and ceiling price. John made it happen. Every time a Q5 was produced that met my criteria at the price point I wanted it was sent to another dealership. John was relentless. Where most salesmen would have given up John didn’t. He hounded his management until he got me what I wanted. As long as I was willing to be patient and trust him, he delivered. I would recommend John Wagner even you aren’t buying an Audi....just take him with you wherever you go to purchase so you are guaranteed to get the best service possible :-) More

Great Purchase Experience with John John was thorough, polite and patient. He was knowledgable about Audi, and helped us pick the options we wanted. He answered all of our questions and John was thorough, polite and patient. He was knowledgable about Audi, and helped us pick the options we wanted. He answered all of our questions and allowed both me and my son to test drive before buying. The pricing and financial details of our transaction were crystal clear, including the trade in value of our old car. There was no pressure on the sale. When we got to Simone to complete the transaction she was friendly and fun and took care of the financial aspects of the sale promptly and professionally. More

Best service ever For anyone needing there Audi serviced, I would strongly recommend Audi of Bethesda, they are highly knowledgeable, courteous and efficient. From the For anyone needing there Audi serviced, I would strongly recommend Audi of Bethesda, they are highly knowledgeable, courteous and efficient. From the service team to management. I have been to other Audi service centers for service and I still had issues with my vehicle, wasn’t happy at all. From here on I will be taking. My car to the Bethesda Audi regardless of what I need done. I have confidence in the team at Bethesda, that they will be able to find and or fix whatever comes up. Trust me you won’t be sorry, give them a try And tell them dereck and Jackie recommended them to you.. More

Unparalleled Experience with a World Class Brand Audi Bethesda was my first stop in late November during my quest to lease a Q5. I visited other Audi dealerships including Rockville, Frederick, and Audi Bethesda was my first stop in late November during my quest to lease a Q5. I visited other Audi dealerships including Rockville, Frederick, and Owings Mills and one thing is clear Audi Bethesda surpassed the rest. We worked with brand specialist Jacob Jay who is knowledgeable, professional, easy going, and followed up with me on his day off. Sales manager Chad Dorfman also assisted me on his day off, making sure I was comfortable with the numbers and clear about the transaction. Both he and Jacob secured the exact vehicle I wanted from their sister dealership in VA. Simone Durbin in Finance went over everything with us the day we picked up the vehicle and again was gracious, and omniscient on all things Audi. We are new to the brand but are already devotees and in awe of the engineering, technology, and style that encompasses Audi vehicles. This has been my first leasing experience, and it was as simple as possible thanks to the team at Audi Bethesda. Jacob truly is the reason my husband and I decided to work with this dealership. Frederick is closer to our home and we wouldn’t have to battle Howard to Montgomery County traffic, but the brand specialist there was very aggressive and off putting. Jacob was never pushy he only wanted to help us find the right vehicle for us, and you can tell his passion for the Audi brand is as extensive as his years working in the business. Ian Shemer helped go over the vehicle one more time the day we finalized our paperwork as Jacob was out of the dealership that day. Ian was patient, knowledgeable, and helpful in re-orienting us with the many bells and whistles of our car. We would recommend this dealership to family, friends, and anyone who is seeking a pleasant car buying or leasing experience. More

Customer Service Excellence Randy Green was extremely helpful and polite. He displayed impeccable customer service and I will continue to do business with Audi Bethesda in the fu Randy Green was extremely helpful and polite. He displayed impeccable customer service and I will continue to do business with Audi Bethesda in the future. More