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Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
1,530 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 31, 2016
Best Experience Possible Very Professional and Friendly Ken Kritzer, was my rep he took amazing care of me and had my car back to me in a day. He was very accommodating I felt at home. Ken Kritzer, was my rep he took amazing care of me and had my car back to me in a day. He was very accommodating I felt at home. More
by akiva nourollah
Employees Worked With
Ken Kritzer
Helpful March 30, 2016
Great, as always Audi Beverly Hills has a great team who are very focused on delighting customers with their service and communication. It's always a pleasure to be Audi Beverly Hills has a great team who are very focused on delighting customers with their service and communication. It's always a pleasure to be helped by them. More
by Chilidoc
Employees Worked With
Chris Woodson
March 30, 2016
Great Experience! I recently purchased a Q5 from Amanda. She was extremely professional, knowledgeable and made the entire process go extremely smooth. As soon as I am I recently purchased a Q5 from Amanda. She was extremely professional, knowledgeable and made the entire process go extremely smooth. As soon as I am ready for my next car I will be returning! More
by Mike O
Employees Worked With
Amanda Hart
March 29, 2016
inventory neglect I went in looking for a used 2014 Acura MDX. I was told that the vehicle is in storage due to the lack of storage space in the shop itself and that it I went in looking for a used 2014 Acura MDX. I was told that the vehicle is in storage due to the lack of storage space in the shop itself and that it would take 20 min. since it is 5 blocks away. Understandable so I waited......and waited........an hour later the car finally arrives. Got in for a short and slow test drive due to the streets and traffic in Beverly hills so I didn't get a good feel for the vehicle. After the test drive I got to inspect the vehicle more closely. Noticed paint chips through out the vehicle, tires worn down and needed replacing, painted over scratches all over the hood, and (major alert) "service/ maintenance code light" on in the dash. Car Fax reports vehicle originated from CO. then to MN. then to CA. Dealer wanted $39K. I offered $35K and the sales lady smiled and said "no, that wasn't gonna happen because the manager was gonna say no." I made clear my concerns regarding the condition of the vehicle with my offer. She states that since they are an Audi dealer they don't deal with Acura so the mechanics won't know the code and all I had to do was take it to an Acura dealer for them to fix it. She continues on that it won't cost so much to fix since Acura's don't cost as much as Audi's. She claims that they can, will, and rather take the vehicle to an auction to get that money. All this yet she knows nothing about Acura and kept referring the vehicle to a Mazda. My issue isn't so much the "code" and the defects of the car. The issue was the neglect and lack of care that the dealer showed on the vehicle. one of THEIR inventory vehicles. They had the vehicle 2 months and the code was never taken care of let alone cleared for any sales. Dust, cob webs all over the vehicle, and the amount of time it took for them to move ALL the other vehicles JUST to get to the MDX tells me NO ONE came to see the vehicle. Not putting new/ newer tires when the old ones have very little tread life on them. In common sense, make the vehicle "PRESENTABLE" for sale. I can see inventory neglect from a tiny corner sales lot but not from a Certified Brand Dealer. Needless to say I walked away and an hour later as I am driving to the next dealer Beverly Hills Audi calls. They call again the next day (on behalf of the manager) as I have already purchased another vehicle and going home 4 hours drive north. Fast forward a week later and the same vehicle is still on sale but now for $38K. I for one won't ever be going back to this dealer. More
by jaeli1
Employees Worked With
Yuliya Sokolova
March 29, 2016
Good People Purchased a used Vehicle from dealership. No pressure from any sales person and overall good people to work with. Special thanks to JC Collis And Sh Purchased a used Vehicle from dealership. No pressure from any sales person and overall good people to work with. Special thanks to JC Collis And Shafig Hamden. P. Murphy More
by Murph
Employees Worked With
Shafig Hamden, John "JC" Collis
March 27, 2016
Seamless and courteous experience I knew what I wanted in terms of price and model and this dealership could accommodate. The people were lovely and offered great service. There were n I knew what I wanted in terms of price and model and this dealership could accommodate. The people were lovely and offered great service. There were no games and the experience was easy and I felt valued. More
by JSA4
Employees Worked With
Sean, Fariba's manager , Fariba Ghorbani, Nympha Marcos
March 26, 2016
Incredible experience I rarely write reviews but I easily had the best experience buying a car EVER! Was looking for a used A5 and fortunately I was helped by Farhad. Let's I rarely write reviews but I easily had the best experience buying a car EVER! Was looking for a used A5 and fortunately I was helped by Farhad. Let's put it this way, the guy basically nailed it. Never felt pressured or like he was trying to squeeze me into any car he had, and to top it off, I got exactly what I was looking for right at MY price! The people there are friendly, offering n downright cool. I'd also like to note, the women that work here are beyond beautiful...i felt spoiled The icing on the cake was Téye. Aside from being incredibly beautiful, she knew everything about the cars, she literally held my hand through the entire purchase, in fact, I'm pretty sure she was there with me start to finish; i value that incredibly. Do yourself a favor n go see Farhad, and if you're lucky enough, you'll meet Téye. Thanks a ton you guys! More
by A404freedom
Employees Worked With
John "JC" Collis, Sharon Amazon, Farhad Douroudian, Tey Johns
March 25, 2016
Exceptional I took my car in for service and the staff made it was easy for me from start to finish. I appreciate Chris and the Audi Beverly Hills team. I took my car in for service and the staff made it was easy for me from start to finish. I appreciate Chris and the Audi Beverly Hills team. More
by Audi guy
Employees Worked With
Chris Woodson
March 25, 2016
It was the best experience I have had buying a car. I really enjoyed working with Taylor. He is very knowledgable and kind. He didn't want to "sell" us. He just wanted us to be happy with the car that w I really enjoyed working with Taylor. He is very knowledgable and kind. He didn't want to "sell" us. He just wanted us to be happy with the car that we wanted. I would definitely come back to Audi Beverly Hills and buy another car from Taylor. I would tell all of my friends too. More
by Erin1414
Employees Worked With
Taylor Bradford, Nympha Marcos
March 23, 2016
Ken is awesome! Ken is very cool and friendly. He took care of my car and he followed thru with a phone call if there were with any concerns. Ken is very cool and friendly. He took care of my car and he followed thru with a phone call if there were with any concerns. More
by iscripty
Employees Worked With
Ken Kritzer
