Audi Beverly Hills - A Fletcher Jones Company

Fast efficient thorough polite The system is like no other I have experienced. Check in- loan car- text when car is ready - excellent very efficient and a great service The system is like no other I have experienced. Check in- loan car- text when car is ready - excellent very efficient and a great service More

Well cared for from arrival to end experience I was truly impressed from the moment I drove into the service center. I was promptly greeted by a "concierge" who acknowledged my appointment and cal I was truly impressed from the moment I drove into the service center. I was promptly greeted by a "concierge" who acknowledged my appointment and called my service advisor. I was taken into the advisor's office, service was explained, and a car was made available to me if I needed it. As I did not, I waited in the very comfortable lobby, enjoyed delicious coffee (a choice of anything I wanted from standard drip to cappuccinos). I was texted when my car was ready a short while later, was treated smiles and courtesy by the cashiers, and moments later was on my way. As my car had unfortunately been rear ended recently, a recommended body shop representative was waiting for me on arrival. Couldn't have been a more efficient opportunity to get two things done at the same time. All and all, the whole experience was beyond expectation. I never knew a service visit could be so easy and efficient. I would highly recommend this dealership for service. More

Christopher my service manager is THE BEST!!! Christopher makes the dealership what it is. No joke. I had a horrible experience with my Audi lease and not having questions answered for me properly Christopher makes the dealership what it is. No joke. I had a horrible experience with my Audi lease and not having questions answered for me properly but Christopher actually is knowledgable and cares about his clients. I wish I would have interacted with him sooner in my lease experience. More

Amanda Hart The Best! Amanda Hart was the easiest person to work with ever. She took care of everything and still does even after your purchase. Amanda is the best salespe Amanda Hart was the easiest person to work with ever. She took care of everything and still does even after your purchase. Amanda is the best salesperson I have ever met. More

Best dealer experience ever! Every interaction, from my service representative to the cashier to the valet to the parts department were all genuinely friendly and highly helpful e Every interaction, from my service representative to the cashier to the valet to the parts department were all genuinely friendly and highly helpful experiences . Everyone seemed to really enjoy working here and that came through in their service. My service rep, (Chris Woodson) really took care of me and looked out for my best interests. Would definitely recommend him and Fletcher Jones-Beverly Hills to anyone with an Audi or in the market for one! More

Exceptional service A next day appointment, quick shuttle service, professional employees. Makes getting service for your vehicle a breeze. All the employees were all v A next day appointment, quick shuttle service, professional employees. Makes getting service for your vehicle a breeze. All the employees were all very top-knotch.. More

Great experience purchasing a new Audi. Cole downing was very helpful through the purchase process of my new Audi. He even picked me up from the airport. Great customer service and I love Cole downing was very helpful through the purchase process of my new Audi. He even picked me up from the airport. Great customer service and I love my new Audi. More

great and effecient Came for a flat tier. It took the staff less than an hour and a half to repair and and process it with the insurance company Came for a flat tier. It took the staff less than an hour and a half to repair and and process it with the insurance company More

Excellent My experience was amazing. Was glad to deal with very professional people, especially Michael Tesh. Thank you for my new Audi, very excited to drive i My experience was amazing. Was glad to deal with very professional people, especially Michael Tesh. Thank you for my new Audi, very excited to drive it! More

Awesome Great Service, love Audi. The center is beautiful, highest level of care. I love the sales and service them. Sam Yadegari is the most amazing Sales Great Service, love Audi. The center is beautiful, highest level of care. I love the sales and service them. Sam Yadegari is the most amazing Sales Manger I have ever worked with. More