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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,530 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,530 reviews

December 31, 2017

Excellent Experience Alina Gheorghe was great! I had been a loyal Audi customer having previously leased 3 A4's from Santa Monica. This month I was treated very badly by More

by EPhillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alina Gheorghe
Jan 03, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi EPhillips, Thank you for allowing us the opportunity to provide you with the Fletcher Jones Difference. It is wonderful to hear Alina delivered outstanding service to you as she welcomed you into our Fletcher Jones family. We look forward to providing you with another memorable experience in the future. Congratulations on your new Audi! Sincerely, Heather Lewis Client Care Manager

December 31, 2017

Excellent diagnostic and customer service Converted to Audi BH from a different dealership. Prior dealership failed to accurately diagnose an oil consumption issue for over 3 yrs. I was ready More

by Chick Drives Stick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
da bomb Jimmy Mendez and George Chala, Andrew Neal
Jan 03, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for continuing to choose Audi Beverly Hills. We are excited to hear our team of Audi Service professionals found the root of the problem on your first visit with us and have continued to provide you with excellent service each time. As always, please do not hesitate to contact us if we can be of any future assistance. Sincerely, Heather Lewis Client Care Manager

December 31, 2017

Great experience Audi of Beverly Hills always treats me well. They are personable and friendly and familiar. Have had my last three cars with them and love dealing wit More

by TCarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Belander
Jan 03, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for the positive review. We look forward to continuing to work with you and appreciate your loyalty throughout the years. Please reach out to me directly should you require any assistance. My office line is 424 281-5692 Sincerely, Tamara San Miguel Guest Experience Lead

December 30, 2017

New Audi A3 Had another great experience working with Michael. Always recommend Audi Beverly Hills to all my friends. The experience was quick and easy and I left More

by Audiguy12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Tesh
Jan 03, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Audiguy12345, Congratulations on your new Audi A3! We are happy to hear that you had another great experience working with Michael. Your recommendations to us are greatly valued and appreciated. As always, we look forward to providing you with another fantastic experience in the future. Sincerely, Heather Lewis Client Care Manager

December 30, 2017

EXCELLENT SERVICE BY REZA SABOOR I was very happy by the professionalism and high service in every sense that I received from your Service Advisor , Reza Saboor. He made the whole ex More

by Georgie Best
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Saboor, Reza Saboor
Jan 03, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Georgie Best, Thank you for your feedback on Reza. We love to hear when our associates are are maintaining the high standards that we practice. As always, we look forward to assisting you again. Kind regards, Heather Lewis Client Care Manager

December 29, 2017

Helpful staff! Came in for a specific car- used Q7 Was happy to have helpful staff all the way thru the process- thank you for making it a good experience More

by Mel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Said Flifl
Jan 03, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Mel1, Thank you for sharing your feedback and congratulations on the purchase of your Audi Q7! We are delighted to know you had a great experience shopping for the perfect Audi. Please do not hesitate to contact us if we can be of any future assistance. Sincerely, Heather Lewis Client Care Manager

December 27, 2017

Audi A3 Josh was great! I was able to lease a new vehicle, do all the paperwork leave my old car and do it all in 2 hours. Very efficient, friendly and easy. More

by Bpsmft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Barnajian
Dec 29, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Bpsmft, Thank you for taking the time to share your feedback with us on Josh. We are pleased to know he helped you take home your new vehicle in a timely fashion, while providing you with exceptional service. Congratulations on your new Audi! Sincerely, Heather Lewis Client Care Manager

December 23, 2017

Great We gave this rating because of the prompt response when we brought the car in without an appointment. The service was quick and responsive. As always, More

by Socrates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Dec 27, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Socrates, We appreciate you taking some time to give us your feedback. We are so pleased to hear that your experience working with Ken was beyond exceptional. As always, if we can assist you any further, please feel free to reach out to us. Sincerely, Heather Lewis Client Care Manager

December 22, 2017

Easy to do the deal. Quick fast and a fair price. Sean and Billy were great to deal with. I told Sean my best deal and he beat it. This was our second 2018 Q5%. We love them.. More

by no thanks
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Ortega, Sean Walker
Dec 27, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for taking some time to give us your feedback. It is great to hear that Sean and Billy provided you with exceptional service and care. Congratulations on your new Audi Q5. Sincerely, Heather Lewis Client Care Manager

December 21, 2017

great experience dealership was very helpful; people were friendly; good instructions on how to use the car; financing was great; people were not high pressure; paper More

by Pat Murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassem, Taylor Bradford
Dec 27, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Pat, We appreciate your valuable feedback and are so delighted to hear your experience with our team was a spectacular one. As always, if we can assist you any further, please feel free to reach out to us. Sincerely, Heather Lewis Client Care Manager

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