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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,530 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,530 reviews

December 18, 2017

excellent Excellent service and responsiveness. Everyone I dealt with was professional, easy to work with and made sure everything was taken care of. Would hig More

by consumer123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karsten Tschaepe, Juan Maldonado
Dec 19, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Consumer123, Thank you for sharing your feedback on your recent experience and for your generous recommendations. We are happy to hear that you received excellent service throughout your visit with us. Congratulations on your new Audi! Sincerely, Heather Lewis Client Care Manager

December 16, 2017

Exceptional customer service This is our fourth car there and it is consistently great! We recommend Audi Beverly Hills to all of our friends. we’re excited to try out the new se More

by P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Amazon, Michael Tesh
Dec 19, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello P. Congratulations on your fourth Audi! It is wonderful to hear that our team consistently provides you with an amazing experience each time you visit us. We hope to assist you for many more years to come. Sincerely, Heather Lewis Client Care Manager

December 11, 2017

Returning Customer I have had an A5 for a number of years, but was thinking of switching to another make of car, probably a Mercedes, although I have always enjoyed my A More

by SandyBHRealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nympha Marcos, Farhad Douroudian
Dec 11, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello SandyBHRealtor, Congratulations on your newest A5! It is wonderful to hear Farhad listened to your needs to get you into the perfect vehicle. We hope you are loving your new Audi and wish you many enjoyable miles with your new car. Should you need any further assistance, please don't hesitate to reach out. Sincerely, Heather Lewis Client Care Manager

December 05, 2017

Easy and Smooth Really enjoyed my experience with Audi Beverly Hills. They were cordial, transparent, and seemed to want to work with me on the items that were impor More

by pmalkin56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karsten, Tschaepe, Karsten Tschaepe
Dec 05, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Good Morning, Thank you for your valuable feedback. I am happy to hear that you enjoyed your experience with us. We look forward to working with you in the future. If I can be of any assistance please reach out to me directly 424 281-5692 Sincerely, Tamara San Miguel Guest Experience Lead

December 01, 2017

Audi once again takes great care of its customers! Took my car in for service and Jorge was very accommodating. My. At was there for a couple of days. Jorge called and texted with updates and was polit More

by Andrew A7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Dec 04, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Andrew A7, Thank you for continuing to choose Audi Beverly Hills. We are happy to hear Jorge kept you updated on the status of your vehicle and provided you with excellent service. If we can be of any further assistance to you in the future, please don't hesitate to reach out. As always, we look forward to your future visits. Best, Heather Lewis Client Care Manager

November 30, 2017

Wonderful staff The staff treated us very well. Although there were some technical issues that totally wasn't the dealership's fault along the way, Leo did everything More

by Dongyy68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonardo Da Camara
Dec 04, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Dongyy68, Thank you for taking the time to share your feedback. It is great to hear that Leo helped you buy the perfect Audi for you. Congratulations on your purchase! Sincerely, Heather Lewis Client Care Manager

November 29, 2017

Excellent service till the very end Attentive to my wants/needs throughout the entire process. I am very happy withe the decision I made. Wish you guys more and more success. Thank you. More

by DrG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari, Farhad Douroudian, Jorge Cordon
Nov 29, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello DrG, Thank you for your feedback on your recent visit and your kind wishes. We are happy to hear you are enjoying your new Audi. We wish you many enjoyable miles filled with adventure and incredible memories. Sincerely, Heather Lewis Client Care Manager

November 25, 2017

New Q5 Everything was exceptional was start to finish; the experience was first rate, all employees were helpful and dedicated, and I would not consider goin More

by Rmmlasd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karsten Tschaepe, Sharon Amazon
Nov 29, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Rmmlasd, Thank you for your feedback and congratulations on your new Audi Q5! We are happy to hear you experienced the world-class service we are known for. Should you need any further assistance, please know our team is happy to help. Sincerely, Heather Lewis Client Care Manager

November 21, 2017

A stressful experience made easy Everyone went out of there way to make me and my son feel comfortable, and worked us through walking out with a Q5 and returning an allroad on the sam More

by Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari, Farhad Douroudian
Nov 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Z, Thank you for your feedback. We are happy to hear that our team made you and your son feel welcome throughout your visit, and seamlessly helped you transition into your new Audi Q5. Congratulations on your purchase! We wish you and your family many enjoyable miles filled with everlasting memories in your new Audi. Sincerely, Heather Lewis Client Care Manager

November 19, 2017

Exceptional experience exchanging one leased car for another I returned my leased Audi six months early, even though I was pleased with it, because I wanted to take advantage of the opportunity to "trade up" to More

by Nick Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Hart, Sharon Amazon, Nympha Marcos
Nov 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Nick, Congratulations on your newest Audi! We are happy to hear that our team members helped make your transition to a new Audi seamless and effortless. We wish you many enjoyable miles on the road ahead. Sincerely, Heather Lewis Client Care Manager

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