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Audi Brookline

Brookline, MA

4.8
737 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 737 reviews

July 29, 2023

I shopped five other Audi locations during my search. The level of professionalism, transparency, and customer service from Steven and Manny here was unmatched! They made this irritating process seamless More

by Dmkodra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Rios Alers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Audi Brookline responded

Thank you for the 5-star rating! We're glad to hear that Steven and Manny provided top-notch service during your car shopping experience at Audi Brookline. We appreciate your recommendation and see you again!

July 28, 2023

Courteous staff, informed about recommended repairs, given a choice as to whether or not you would like to do them or not More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Jul 31, 2023 -

Audi Brookline responded

Steve, we appreciate your feedback! Our team at Audi Brookline always aims to provide knowledgeable and respectful service. Thanks for taking the time to share your experience with us!

July 26, 2023

Dealership is fine. I’ve worked with their service center. They have been responsive. Aramayis is excellent More

by Jow00001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aramayis
Jul 27, 2023 -

Audi Brookline responded

We're happy to hear that Aramayis provided you with great customer service during your visit. We appreciate your kind words and see you next time at Audi Brookline!

July 20, 2023

Chris was awesome throughout the process. My second experience with him and Audi of Brookline and could not be happier! Great experience all around! More

by Jgallary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Audi Brookline responded

Thank you for your kind words! We're delighted that Chris and our team could provide you with a great experience. We appreciate your loyalty and look forward to serving you in the future!- The Audi Brookline Team

July 20, 2023

This team is amazing! I was in a terrible spot with a flat tire and Dave Gomes, Bill Kramer, the amazing technician brought me right in from the tow, replaced my tire and More

by Shannonmcaulfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kramer and a Tech named Jimmy
Jul 21, 2023 -

Audi Brookline responded

Hey Shannon, thank you for the amazing review! We're happy that Dave, Jimmy, and our team could assist you with your flat tire situation. It's great to hear that we were able to get you back on the road quickly. Drive safely!- The Audi Brookline Team

July 20, 2023

My experience purchasing a car from Audi Brookline was excellent. I worked with Steve Claudio and Jeremy Wall through the entire purchase. They were fast to answer all my questions and helped me feel at e More

by TM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Audi Brookline responded

Thank you for sharing your positive experience, Tanya! We're delighted to hear that Steve and Jeremy provided excellent service throughout your car purchase. We appreciate the recommendation and hope you enjoy your top-quality Audi from Audi Brookline. If there's anything else we can assist with in the future, please let us know. Have a great day!

July 20, 2023

My experience purchasing a car from Audi Brookline was excellent. I worked with Steve Claudio and Jeremy Wall through the entire purchase. They were fast to answer all my questions and helped me feel at e More

by TM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Audi Brookline responded

Tanya, we're so glad to hear that Steve and Jeremy provided you with an excellent car-buying experience at Audi Brookline! Thank you for recommending them and our dealership. We appreciate your business and hope you enjoy your top-quality car. Drive safely, and if there's anything else we can assist you with in the future, please don't hesitate to reach out!

July 17, 2023

Luis was the nicest and most helpful person I’ve ever dealt with at a dealership. Highly recommend coming here and coming with him More

by MyA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 18, 2023 -

Audi Brookline responded

Thank you for the kind words! We're glad to hear that Luis provided such excellent service during your visit. We appreciate your recommendation and hope to see you again at Audi Brookline!

July 15, 2023

Kervens Noel, my service advisor, was great! I appreciated the effort to help make my servicing appointment a seamless one. Very cordial and professional and solution oriented! More

by Tricia Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Jul 18, 2023 -

Audi Brookline responded

Hi Tricia! We're so glad to hear that Kervens provided you with excellent service! Thank you for choosing Audi Brookline and taking the time to leave a positive review. We appreciate your kind words and hope to see you again in the future!

July 08, 2023

Audi Brookline is the most trusted dealership in Massachusetts. Service Advisor LUIS and Dave are the best real friends of an Audi Vehicle owner. Trust them without hesitation. More

by M DALATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LUIS GONZALES and Aramayies
Jul 10, 2023 -

Audi Brookline responded

Thank you for your continued trust in the Audi Brookline team! Luis & Dave are grateful for your kind words and look forward to seeing you at your next visit. Take care!

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