Audi Burlington

Always a great experience My wife and I recently brought our Audi Q5 in for scheduled maintenance. We have to say that the staff at the dealership has always been amazing. The My wife and I recently brought our Audi Q5 in for scheduled maintenance. We have to say that the staff at the dealership has always been amazing. The service department staff is always friendly and attentive. On this particular day we dealt with Jeff when we dropped off our vehicle. Jeff was friendly, helpful and informative. I found myself standing at the counter chatting with him like I'd known him for years. Jeff made what is typically a stressful and unpleasant adventure very relaxed and actually enjoyable. Aside from the car being amazing, everything about our experience with Herb Chambers, from dealing with Caitlin in sales to the sales manager as well as Jeff and the entire service staff has my wife and I talking about how we would never go anywhere else to purchase a vehicle. We highly recommend Herb Chambers, especially the Audi dealership in Burlington. More

Outstanding Experience Audit of Burlington team does a fantastic job in making the experience of buying a car simple and superb! Justin Jordan and Josh Morrison did an outs Audit of Burlington team does a fantastic job in making the experience of buying a car simple and superb! Justin Jordan and Josh Morrison did an outstanding job in finding me a car that met all my needs. They were extremely attentive and went above and beyond my expectations. This dealership knows how to make a customer feel special. It's well run and the sales and support team provided an outstanding experience. More

What an experience! I purchased a 2009 A6 16 months ago from Audi Burlington, had great service and then decided it was time to step up to an A7. Read reviews, tal I purchased a 2009 A6 16 months ago from Audi Burlington, had great service and then decided it was time to step up to an A7. Read reviews, talked with friends that had the A7 and they raved about the vehicle. After going to other Audi dealerships in the area and getting the run around it was time to come home to Audi Burlington. Everyone from Lauren Savage to Zak Nolen to Mikail Moiseyev to Adnan Sehovic made the experience enjoyable and flawless. They all made me feel like I was the only person in the dealership, they offered an exceptional trade for the A6 and gave me an amazing deal for the 2013 Audi A7 Prestige! I do not work for the dealership, but can understand why anyone would like to. Thank you all and will tell my friends and clients about Audi Burlington. Steve Satin info@satinwellness.com More

True Professional Brendan showed that he cared about my needs and interests. He was very conscientious. Offered great service and and follow up. I would highly recommen Brendan showed that he cared about my needs and interests. He was very conscientious. Offered great service and and follow up. I would highly recommend him to anyone. More

Fantastic service I have been a long time customer at Herb Chambers, in truth, for no particular reason at first, but I must say that the service I have received from t I have been a long time customer at Herb Chambers, in truth, for no particular reason at first, but I must say that the service I have received from the Audi Burlington location has always been stellar and just what you would dream to receive anywhere: very courteous services, reps that will do anything they can to get your on back your way, whether with a loaner, or shuffling their schedule to accommodate exceptional circumstances (as once when I had a pretty bad engine issue and needed to take a ferry abroad the same afternoon). I have traveled across the country with my car and always found Audi dealership to be quite courteous in general, but some certainly more than others, and the team in Burlington is definitely on top of their game. Jim himself is simply outstanding and it is always a pleasure working with him. More

Great end to end experience -- Easy, Helpful, and Fast Tom and the team at Burlington Audi were incredibly attentive and helpful from the beginning to end of our car buying experience. We were greeted prom Tom and the team at Burlington Audi were incredibly attentive and helpful from the beginning to end of our car buying experience. We were greeted promptly upon entering the dealership and treated very well by every member of the staff we interacted with -- this is a very professional and courteous team. Tom was knowledgable and incredibly helpful throughout. We felt very comfortable with Tom who was able to make the car buying experience quick and easy. He was able to guide us through the ins and outs of the Q5 we purchased, but his commitment to us didn't stop when we signed papers -- Tom took the time to help us scrape away old city parking stickers and unscrew stripped license plate screws from our old car. The end to end helpfulness of Tom and the team was truly appreciated - thank you. More

Great Experience I just bought a new Audi A3 from Burlington Audi. They gave me a great price on the car and worked with me. No high pressure sales. They let me take I just bought a new Audi A3 from Burlington Audi. They gave me a great price on the car and worked with me. No high pressure sales. They let me take my time and answered all my questions. More

Great car, great sales experience! Kathleen Hutchinson was our Salesperson at the Burlington, MA Audi dealership. Boy am I glad she was!! Kathleen epitomizes professionalism and her c Kathleen Hutchinson was our Salesperson at the Burlington, MA Audi dealership. Boy am I glad she was!! Kathleen epitomizes professionalism and her customer-focused salesmanship offered unparalleled service. This statement is based upon my almost 40 years of business experience. I am a CEO in the financial services industry so I feel qualified to assess this service question. Audi is fortunate to have someone of Kathleen's caliber, especially in today's world where etiquette and follow-up (both during the sales process and after the deal is closed) is becoming a rare commodity. Kathleen made sure that she found me the exact vehicle to meet our needs, and then worked with her manager to further ensure that our concerns (whether they be regarding our trade-in vehicle or additional features we desired) were promptly and adequately addressed. When I picked up my new vehicle she spent an hour going over all the fabulous features and also demonstrated and set-up things like blue tooth connections and favorite radio station pre-sets! I will come back to Audi Burlington again, and when I do I will ask for Kathleen! Equally impressive is Nick Dota, Audi Burlington's General Sales Manager and great leader of the store's team! Nick was instrumental in working with Kathleen Hutchinson to see that we were satisfied, both with the vehicle and with Kathleen as our Sales Representative. Both Nick and Kathleen acted more like car purchasing consultants or advisors versus the proverbial 'car salesperson', and as a result my car purchasing experience was very memorable and one that I will gladly tell others about. More