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Audi Burlington
Burlington, MA
3,327 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,327 reviews
February 07, 2013
I was able to get my car in for service the next day.I work long hours and the early drop off late pick up made it convenient to drop the car off before work and use a new Audi to drive for the day.. Jeff work long hours and the early drop off late pick up made it convenient to drop the car off before work and use a new Audi to drive for the day.. Jeff H was helpful. The staff is friendly and the place is organized. The Audi care package is a must have as well. More
by CcAudi09
Employees Worked With
Jeff Hurd and Jennifer
February 05, 2013
what a great dealership...I have been driving BMW's and Mercedes for years....I purchased an Audi A8 from Herb Chambers Burlington "AFTER" visiting other dealerships...This dealership is the BEST around... Mercedes for years....I purchased an Audi A8 from Herb Chambers Burlington "AFTER" visiting other dealerships...This dealership is the BEST around...Hands down! More
by john lund
Employees Worked With
Tom Viner
February 05, 2013
I bought a slightly used 2013 Lexus from Tom Viner at Audi Burlington last week.The whole experience was excellent. From my emails, then phone calls, to the test drive, my purchase and finally to the del Audi Burlington last week.The whole experience was excellent. From my emails, then phone calls, to the test drive, my purchase and finally to the delivery of the vehicle. Everyone that I dealt with at the dealership was great,helpful, very friendly and no sales pressure whatsoever. Tom in particular was a pleasure to deal with, he couldn't have been more helpful. I would highly recommend Tom and Audi Burlington. S. P. More
by sherm.primmerman
Employees Worked With
Tom Viner, Tom Viner
February 05, 2013
This is by far the best Audi dealership I've come across in my search. I recently purchased a used audi elsewhere and had to take it in for a new trunk latch just a few days after buying it. Though they wer in my search. I recently purchased a used audi elsewhere and had to take it in for a new trunk latch just a few days after buying it. Though they were busy and I didn't have an appointment, Jeff Bucholz was the first to greet me and did everything he could to successfully squeeze the repair into the busy schedule. On top of that, he put up with my constant check-ins to see how everything was going without a complaint or sign of disdain. Jennifer Gardner was also extremely accomodating throughout my visit. After just a few hours, my trunk was fixed and now works perfectly. The only thing to note is that the quote at this dealership was $70 more than Audi of Brookline. I was perfectly content paying it though as the staff are 100 times better and far more friendly, the place is modern and well kept, and it doesn't reek of the fast food that the people at Audi of Brookline were eating right in front of me while giving the quote (very unprofessional of them). Overall, the outstanding service at this particular dealership inspires confidence that merits the higher price tag. If you want a premium experience to match your premium car, this is the dealership for you! More
by Sayeghro
Employees Worked With
Jeff Bucholz, Jennifer Gardner
February 01, 2013
Audi of Burlington is the best dealership of all time earlier January 15th 2013 I went over there looking around for a car to drive & I ran into Jon Miranda who made my day till now I appreciate how earlier January 15th 2013 I went over there looking around for a car to drive & I ran into Jon Miranda who made my day till now I appreciate how he handles business. He was very friendly, intelligent & he knew what he was talking about, he walked me through cars & I found a 2011 A4 Quattro we went for a road test & I liked the car till now I've never had any problems with it thanks to u Mr!!! Over role I recommend anyone out there to go to Audi of Burlington they will make your dreams come true..! 5 stars to this dealership.. Thank u for the excellent service.! More
by Monkiboi84
Employees Worked With
Jon Miranda
February 01, 2013
I was very satisfied once I walked in Audi Burlington. Warm environment and friendly people. Especially Tom Viner, he provided amazing service and knowledge of the car I am interested. Explained all the f Warm environment and friendly people. Especially Tom Viner, he provided amazing service and knowledge of the car I am interested. Explained all the future about the car as well. He is very efficient when I had appointment for my car. Very patient and very helpful. I am so glad I bought my 1st brand new car through his help. More
by loveaudi88
Employees Worked With
Tom Viner
January 31, 2013
I am an international student here, and bought my new Audi from Viner in 2011, he is always very professional and nice. I have a wonderful experience about everything, specially the service. Now as I wil Audi from Viner in 2011, he is always very professional and nice. I have a wonderful experience about everything, specially the service. Now as I will go back to my country, I definitely will sell my car by him. More
by zz880411
Employees Worked With
Tom Viner
January 31, 2013
Yes, I would absolutely recommend this dealership!! ... Years ago, we purchased an Audi A4 at Audi Burlington. Because of this dealership's exceptional and friendly sales and services, we opted to stay wi Years ago, we purchased an Audi A4 at Audi Burlington. Because of this dealership's exceptional and friendly sales and services, we opted to stay with them. A few years later, we traded in the A4 and upgraded to our dream car, a brand new Audi S4! We absolutely love it!! Audi Burlington has been fantastic with our every choice, price, detail, and step along the way! ... Recently, I brought the S4 in for its routine maintenance and found Jeff Buchholz, in the Service Dept. to be extremely understanding and accommodating with my difficult scheduling issues. He was great with setting up my loaner car as well,(a brand new Audi A4, I might add)! ... Instead of picking up my S4 late in the day when it was ready (unfortunately during rush-hour traffic times), Jeff suggested I keep the loaner car overnight and come back the next day at my convenience!! (Wow!... that was really a big plus in my book!) He was also very informative and thorough answering questions my husband and I had. We were very impressed with Jeff and of course as always, with Audi Burlington! Thank you Jeff for being so efficient, pleasant, understanding and over-the-top accommodating! Great job!! More
by Krisgeo
Employees Worked With
Jeff Buchholz, Service Department
January 31, 2013
My dad totalled his car had needed a new one right away. and I didn't realize how many great pre-owned cars they have at Audi Burlington. Tom Viner was super nice and got my family a great deal and my dad l and I didn't realize how many great pre-owned cars they have at Audi Burlington. Tom Viner was super nice and got my family a great deal and my dad loves his Murano! More
by dolphin8883
Employees Worked With
Tom Viner
January 31, 2013
My service at Audi of Burlington has always been exceptional. Everyone has always been very friendly, helpful and knowledgeable. Because of the exceptional service that I received my wife ended up b exceptional. Everyone has always been very friendly, helpful and knowledgeable. Because of the exceptional service that I received my wife ended up buying the A6 about 2 months ago. More
by sjcoughlin
Employees Worked With
Jim
