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Audi Burlington - Service Center

Burlington, MA

4.8
1,409 Reviews

1,409 Reviews of Audi Burlington - Service Center

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December 09, 2013

The service center at Audi of Burlington is terrific. The building itself is very nice and has a covered drive-in where you can drop off your vehicle and the inside offers free wifi. They offered me a courte More

by maquino85
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2013 -

Audi Burlington responded

Thank you for this wonderful recommendation. We’re fortunate to have Jim on our team as he continuously strives to provide our guests with exceptional customer service and their vehicles with the quality care they need. We greatly appreciate your encouraging 5-star review and I know Jim will feel the same. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

December 09, 2013

I worked with John during my most recent service visit. I was impressed with how professional and thorough he was. I recommend Audi of burlington to all my friends. More

by JB1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2013 -

Audi Burlington responded

Thank you so much for this kind review. I’m so pleased to hear John and our Service Team were able to assist you with your vehicles’ service needs. We continuously strive to exceeded our customers’ expectations and John is certainly a testament to that. We appreciate your wonderful recommendation and look forward to ensuring your satisfaction for many more years to come! Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

December 08, 2013

Jim was awesome, as usual. He arranged for me to come in the day I called, remembered where I worked and had the shuttle ready to take me back, and had the car ready (and fixed!) when promised. He is the b More

by tom_farley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2013 -

Audi Burlington responded

Thank you, Tom, for taking the time to provide such great feedback. I’m so glad to hear Jim and our team were able to assist you with your vehicles’ service needs. We appreciate your wonderful recommendation and look forward to ensuring your satisfaction for many more years to come! Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

December 06, 2013

I brought my car into the Audi dealership due to a strange warning light. I worked with Jeff Buchholz, who was responsive, communicative and very easy to work with. He kept me inofrmed throughout th More

by Q52009B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Dec 06, 2013 -

Audi Burlington responded

Thank you for taking the time to share your experience with Jeff here at Herb Chambers Audi Burlington. We are so fortunate to have Jeff on our team as he continuously strives to provide our guests with exceptional customer service. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Kind Regards, Adnan Sehovic General Manager Herb Chambers Audi Burlington

December 05, 2013

Jim is the best service advisor I have ever dealt with. He is terrific. He is one of the reasons I do business with this dealership. That said,there must be a team that supports Jim and I have almost i More

by jgisaacson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 06, 2013 -

Audi Burlington responded

Thank you for taking the time to provide such great feedback. I'm so happy to know you had such a pleasant experience at our dealership, especially while working with Jim. Jim is absolutely an asset to our team, and I'll be sure to pass on your wonderful recommendation. We truly value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Adnan Sehovic General Manager Herb Chambers Audi Burlington

December 05, 2013

I had great experience, they provide me with car that took me to Burlington mall, had lunch there, than came back to the dealership and picked my car. even though they washed my car when it was delivered More

by GilbertCohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Dec 06, 2013 -

Audi Burlington responded

Thank you for taking the time to share your experience with our Service Department at Herb Chambers Audi Burlington. We are so fortunate to have such wonderful and loyal customers and it's feedback like yours that lets me know our team is doing something right. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Kind Regards, Adnan Sehovic General Manager Herb Chambers Audi Burlington

November 04, 2013

I have received consistently exceptional service from this dealer for many years, especially from my service person, Jim Parolisi, for my most recent two Audis. I trust the quality of work, and greatly a More

by AnnieKH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 01, 2013

John is the man! He tried his best to get everything done for me within the same day that I had my service even though they were short on men. He is super nice and super friendly. Would recommend going for h More

by freedom2k8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2013 -

Audi Burlington responded

Thank you for taking the time to share your experience with John here at Herb Chambers Audi Burlington! We are so fortunate to have such wonderful and loyal customers and it’s feedback like yours that lets me know our team is doing something right. I'll be sure to pass on your kind sentiments to John and our Service Department as I know they will appreciate your terrific recommendation. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

October 28, 2013

John amd Peter were excellent, in every phase. Courteous, Professional and knowledgeable, in every way. They were fanstastic, the minute I walked in. Thank t ou both for everyrhing!! More

by del021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John/ Service Advisor and Peter/Technician
Oct 29, 2013 -

Audi Burlington responded

Thank you so much for this review! I’m so glad that you had such a pleasant experience with John & Peter, and that everything came with such ease. All of us here at Herb Chambers Audi Burlington try our best to make sure our guests leave feeling satisfied with their purchase and truly enjoy their experience. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

October 26, 2013

I recently had my car serviced at Audi Burlington. I am extremely impressed with the level of customer service at this dealership. Jen Gardner handled the scheduling of my service appointment with professi More

by megsy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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