The service department was awesome and very helpful.
They addressed all my requests and turned the car around super fast.
They addressed all my requests and turned the car around super fast.
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by Jeremysegal1970
Service Price Transparency
Apr 25, 2024 -
Audi Burlington responded
Jeremy, we're glad to know our team at Audi Burlington was able to assist you efficiently. Thanks for the positive feedback!
Excellent service.
Got me in right away and provided a loaner car as they worked on warranty issue and recall.
Got me in right away and provided a loaner car as they worked on warranty issue and recall.
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by Gwenb2
Service Price Transparency
Apr 19, 2024 -
Audi Burlington responded
Gwen, we're glad to know that our team at Audi Burlington was able to provide you with excellent service and a loaner car while yours was being serviced. Thanks for the review!
Audi Burlington has a great team of customer service &
technicians , very well trained staff, I would highly recommend it to anyone
technicians , very well trained staff, I would highly recommend it to anyone
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by Sanjiv617
Service Price Transparency
Apr 15, 2024 -
Audi Burlington responded
Hi Sanjiv, we're glad to know you had a positive experience with our team at Audi Burlington! We strive for excellence in customer service and appreciate your recommendation! Safe travels!
Brendan Leary in sales who sold us 2 of our Audis is
excelent and is the main reason I go to Audi Burlington Jim in service has done a good job
excelent and is the main reason I go to Audi Burlington Jim in service has done a good job
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by Alanfedup
Service Price Transparency
Apr 15, 2024 -
Audi Burlington responded
We're delighted to know that Brendan and Jim have been instrumental in your positive experiences at Audi Burlington. We appreciate the support, and we look forward to continuing our relationship with you!
Great personal service, follow up communication about any
issues, at a reasonable price I recommend them
issues, at a reasonable price I recommend them
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by Smtabol
Apr 08, 2024 -
Audi Burlington responded
Hi! We're glad to know that you had a great experience with our team at Audi Burlington! We appreciate your recommendation and we'll continue striving for excellent service. Thank you!
Good service, convenient, great communication and no
pushiness. Car was ready in a timely manner
pushiness. Car was ready in a timely manner
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by margerychase
Apr 05, 2024 -
Audi Burlington responded
Thank you for rating our team five stars, Margery! We look forward to assisting you again! - Audi Burlington
Jim in the Service department should be the poster boy
for Exceptional customer service. Best I’ve seen in a really long time!
for Exceptional customer service. Best I’ve seen in a really long time!
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by Clangwuma
Service Price Transparency
Apr 03, 2024 -
Audi Burlington responded
Hi Clang! We're delighted to know that Jim from our Service department provided exceptional customer service! Your feedback is greatly appreciated, and we'll be sure to pass it along. Thanks for choosing Audi Burlington!
I love this dealership.
Great for service. Jim is fabulous. Always gives me the straight story on the state of my 10 year old car. I highly recommend this dealership and
Great for service. Jim is fabulous. Always gives me the straight story on the state of my 10 year old car. I highly recommend this dealership and Jim as well.
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by Eweisman6
Service Price Transparency
Apr 01, 2024 -
Audi Burlington responded
It's fantastic to know that you've had such positive experiences with Jim and our team at Audi Burlington. We appreciate your recommendation and look forward to your next visit!
Clean facilities, friendly and knowledgeable staff,
reasonable wait time.
The one thing I did not expect and disliked was the cost. It cost me over $2000.
I know things are not cheap, but that is
reasonable wait time.
The one thing I did not expect and disliked was the cost. It cost me over $2000.
I know things are not cheap, but that is a bit too much. I know you have a lot of overhead, but you pass it on to your customers. In some way. I think I will have to look around for service some place else.
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by Ranger007
Service Price Transparency
Mar 21, 2024 -
Audi Burlington responded
Hi Ranger! We appreciate your feedback on our facilities and staff at Audi Burlington. We understand that cost is a concern and are always striving to provide the best value for our customers. Please feel free to reach out if you'd like to discuss this further! Safe travels!
Great service work completed first time correctly.
Jim my service advisor Jim Parolisi was excellent as usual.
Jim my service advisor Jim Parolisi was excellent as usual.
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by Victor
Service Price Transparency
Mar 18, 2024 -
Audi Burlington responded
Victor, it's great to know that Jim and our team at Audi Burlington provided you with excellent service. We appreciate your feedback!