Jim Parolisi
Jim Parolisi at Audi Burlington

Jim Parolisi

Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.9
450 Reviews
4.9

450 Reviews

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450 Reviews of Jim Parolisi

April 24, 2024

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Employee Rating

The service department was awesome and very helpful. They addressed all my requests and turned the car around super fast. More

by Jeremysegal1970
Service Price Transparency
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Recommend Dealer
Yes
Apr 25, 2024

Audi Burlington responded

Jeremy, we're glad to know our team at Audi Burlington was able to assist you efficiently. Thanks for the positive feedback!

April 18, 2024

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Excellent service. Got me in right away and provided a loaner car as they worked on warranty issue and recall. More

by Gwenb2
Service Price Transparency
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Recommend Dealer
Yes
Apr 19, 2024

Audi Burlington responded

Gwen, we're glad to know that our team at Audi Burlington was able to provide you with excellent service and a loaner car while yours was being serviced. Thanks for the review!

April 14, 2024

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Audi Burlington has a great team of customer service & technicians , very well trained staff, I would highly recommend it to anyone More

by Sanjiv617
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2024

Audi Burlington responded

Hi Sanjiv, we're glad to know you had a positive experience with our team at Audi Burlington! We strive for excellence in customer service and appreciate your recommendation! Safe travels!

April 12, 2024

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Brendan Leary in sales who sold us 2 of our Audis is excelent and is the main reason I go to Audi Burlington Jim in service has done a good job More

by Alanfedup
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brendan Leary, Derek Brodeur

Apr 15, 2024

Audi Burlington responded

We're delighted to know that Brendan and Jim have been instrumental in your positive experiences at Audi Burlington. We appreciate the support, and we look forward to continuing our relationship with you!

April 06, 2024

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Great personal service, follow up communication about any issues, at a reasonable price I recommend them More

by Smtabol
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pedro Aponte, Mike Brown

Apr 08, 2024

Audi Burlington responded

Hi! We're glad to know that you had a great experience with our team at Audi Burlington! We appreciate your recommendation and we'll continue striving for excellent service. Thank you!

April 04, 2024

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Good service, convenient, great communication and no pushiness. Car was ready in a timely manner More

by margerychase
Recommend Dealer
Yes
Apr 05, 2024

Audi Burlington responded

Thank you for rating our team five stars, Margery! We look forward to assisting you again! - Audi Burlington

April 02, 2024

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Jim in the Service department should be the poster boy for Exceptional customer service. Best I’ve seen in a really long time! More

by Clangwuma
Service Price Transparency
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Recommend Dealer
Yes
Apr 03, 2024

Audi Burlington responded

Hi Clang! We're delighted to know that Jim from our Service department provided exceptional customer service! Your feedback is greatly appreciated, and we'll be sure to pass it along. Thanks for choosing Audi Burlington!

March 30, 2024

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I love this dealership. Great for service. Jim is fabulous. Always gives me the straight story on the state of my 10 year old car. I highly recommend this dealership and More

by Eweisman6
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Audi Burlington responded

It's fantastic to know that you've had such positive experiences with Jim and our team at Audi Burlington. We appreciate your recommendation and look forward to your next visit!

March 21, 2024

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Clean facilities, friendly and knowledgeable staff, reasonable wait time. The one thing I did not expect and disliked was the cost. It cost me over $2000. I know things are not cheap, but that is More

by Ranger007
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Audi Burlington responded

Hi Ranger! We appreciate your feedback on our facilities and staff at Audi Burlington. We understand that cost is a concern and are always striving to provide the best value for our customers. Please feel free to reach out if you'd like to discuss this further! Safe travels!

March 18, 2024

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Employee Rating

Great service work completed first time correctly. Jim my service advisor Jim Parolisi was excellent as usual. More

by Victor
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 18, 2024

Audi Burlington responded

Victor, it's great to know that Jim and our team at Audi Burlington provided you with excellent service. We appreciate your feedback!

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