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Audi Chantilly
Chantilly, VA
491 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 491 reviews
October 21, 2019
Audi Q7 Purchase The entire experience from walking in the door to walking out with a new car was fantastic. The staff was friendly and knowledgeable. My experience wi The entire experience from walking in the door to walking out with a new car was fantastic. The staff was friendly and knowledgeable. My experience with salesman Mark Cooper was excellent. He was straightforward, honest and knew his Audis inside and out. I am very happy with the final price and the overall experience I had and would recommend Audi Chantilly to anyone. More
by Mark S
Employees Worked With
Mark Cooper
Helpful October 20, 2019
Tesla wrong odometer I purchased a used Tesla with 23,004 miles on 10/14/2019 from Audi Chantilly. I and my co-applicant spend whole the evening waiting to run our credit I purchased a used Tesla with 23,004 miles on 10/14/2019 from Audi Chantilly. I and my co-applicant spend whole the evening waiting to run our credit score. We got approved and bought the car for 69,899. Five days later, the car was delivered to me. First, they gave me only one key, whereas they had told me that the car has two keys. Next, the battery was about to die. Finally, when I was trying to reset the car and put my information into the system, I noticed that the vehicle has 34,198 miles on it!!!! I checked all the papers that I signed during the deal. I was right; they changed the sitting, reduced the millage to 23,004, and sold it to me! The next day I reach them out. Explained the situation and asked them nicely what to do! First, they only offered me 500$ reduction and would not return the car, which I absolutely was not going to accept this. Because Tesla is a luxury car and 11,000 more mileage is making a lot of differences in price. I threatened to bring the case to the court, so they changed their stance gave me two options: Return the car or 2,000$ reduction. After all the time that I wasted and the worst experience that I have ever had, I had to return the vehicle yesterday, 10/19/2019. Today 10/20/2019, when I am writing this review, they list the same Tesla with 22,999 miles. Again!! I don’t know why they are doing this; maybe they want to bring costumer traffic to their store. Don’t recommend them for a used car. More
by JafarK
Employees Worked With
Sean Weaver, Reyisha Yiliyasi
October 19, 2019
Best experience purchasing a car I had a great experience buying my car at Audi Chantilly. It was very relaxed, no pressure, and they were very transparent throughout the entire proce I had a great experience buying my car at Audi Chantilly. It was very relaxed, no pressure, and they were very transparent throughout the entire process. We worked with Eric Ekpa and couldn't be happier with the overall experience. Imad walked us through the financing process and was incredibly nice, patient and truly went the extra mile to make sure we understood the different warranty/service packages. I would 100% recommend Eric, Imad and Audi Chantilly to any of my friends and family. More
by Naty M
Employees Worked With
Eric Ekpa, Imad Alkadi
October 17, 2019
We love Audi Chantilly and our new Q5 We just purchased a Q5 with Eric and had a wonderful experience. This is our third car from Audi Chantilly. Their customer service is superior. They m We just purchased a Q5 with Eric and had a wonderful experience. This is our third car from Audi Chantilly. Their customer service is superior. They made the buying process easy and painless. We have been very happy with the service department was well. We absolutely love our new car!! More
by Linda D
Employees Worked With
Eric Ekpa
October 15, 2019
If you're looking for an Audi, this is the place to go to. Unbelievable experience. Mark Cooper and Ashley Smith were wonderful. I would recommend Mark to anyone looking for an Audi. He is terrific - very k Unbelievable experience. Mark Cooper and Ashley Smith were wonderful. I would recommend Mark to anyone looking for an Audi. He is terrific - very knowledgeable about the cars and very easy to work with. No pressure whatsoever. And the service provided post-sale is great!!! He helped me with a couple of my Audi account setup and called back and texted whenever I reached out to him with a question. Just a really good person to work with. More
by Ho
Employees Worked With
Mark Cooper, Ashley Smith
October 12, 2019
Best experience buying a car Working with Mark was fantastic. Couldn’t have asked for a better experience. Got us into an A4 at a great price-the perfect car for us! Working with Mark was fantastic. Couldn’t have asked for a better experience. Got us into an A4 at a great price-the perfect car for us! More
by Timj
Employees Worked With
Mark Cooper
September 29, 2019
Great people great service Took their time and explained everything that was happening through the buying process. Would highly recommend them to anyone buying an or thinking of Took their time and explained everything that was happening through the buying process. Would highly recommend them to anyone buying an or thinking of buying an Audi. More
by Brian Sang
Employees Worked With
Eric, David Martin
September 29, 2019
The team at Audi Chantilly is truly extraordinary. Professional, yet warm and easy-going. There was never any pressure. They answered all our questions, provided us with plenty of information with wh Professional, yet warm and easy-going. There was never any pressure. They answered all our questions, provided us with plenty of information with which to make decisions. Eric Ekpa helped us with a test drive of the Q7 and Mamta Vohra found us the car we eventually bought and helped us with the sale formalities. She also gave us a thorough cockpit orientation, which was very helpful. Both of these employees are a credit to their firm and delightful to work with. We will come back for our next car! More
by Bob K.
Employees Worked With
Eric Ekpa, Mamta Vohra
September 13, 2019
Eric Ekpa sales representative was good. Eric Ekpa was good in receiving, response and very patient in answering all our questions. Absolutely I would recommend Eric to any of my friend. Eric Ekpa was good in receiving, response and very patient in answering all our questions. Absolutely I would recommend Eric to any of my friend. More
by Arjun Kalva
Employees Worked With
Eric Ekpa
September 11, 2019
Best Car Buying Experience We recently purchased a CPO Audi Allroad and could not be happier with the experience. Mark Cooper was exceptionally knowledgeable about the brand and We recently purchased a CPO Audi Allroad and could not be happier with the experience. Mark Cooper was exceptionally knowledgeable about the brand and the specific vehicle. He was generous with his time and even communicated with me via text on his day off! When doing the paperwork, we worked with Mamta Vohra who was equally exceptional. She was pleasant to work with, answered all of our questions clearly and moved us through the process efficiently and quickly. If we purchase another Audi it will be with Audi of Chantilly. More
by Ropes2010
Employees Worked With
Mark Cooper, Mamta Vohra
