Audi Chantilly

If I could describe my experience with Audi of Chantilly and Matt Nicol in one sentence, it would be "best experience I've ever had buying a car." I have wanted an Audi since I can remember, and finally and Matt Nicol in one sentence, it would be "best experience I've ever had buying a car." I have wanted an Audi since I can remember, and finally felt ready financially to take the leap. However, I abhor the pressure sales, lack of car knowledge from salespeople, and overall experience of buying a vehicle and find it incredibly frustrating. None of that happened at Audi of Chantilly. In fact, they changed my point of view on car buying completely. I walked into the dealership thinking I would test drive a car and see what fit into my price range. From the moment I walked in, Matt was incredibly helpful. He listened (LISTENED) to what I wanted in a vehicle and what I could afford. He was incredibly knowledgeable about Audi and cars in general, and was honest and open about what to expect from my potential vehicle. I had a few things to think over and told him I would be in touch, and left that night. But here's the kicker - Matt never stopped thinking about trying to help me. He wasn't doing the pressure sales, nor annoying emailing/phone calls - he was patient and very helpful. If I had questions or counter offers, he did his best to meet me somewhere in the middle. And he was always extremely responsive. I went back in a week later after being offered a fantastic offer from Matt and the team at Chantilly Auto, and could not be happier. I've already referred many friends and family members to him and the team there - and hope this is the beginning of a long, happy relationship with this dealership. More

I'm glad my wife and I made the decision to purchase our new Q5 in Chantilly Audi. Chris Overcash our sales person was very helpful and knowledgeable and got a great deal for us. Also we were very please new Q5 in Chantilly Audi. Chris Overcash our sales person was very helpful and knowledgeable and got a great deal for us. Also we were very please with Diana which is the Finance Director at the dealership because she was very patient and very detailed in providing all the important additions for our new Q5. We strongly recommend this dealer to anyone. More

Besides the fact that I have an awesome car, I would like to say thank you to everyone for making me feel comfortable and welcomed. Everyone was extremely hospitable and kind. Of course, I give a special th to say thank you to everyone for making me feel comfortable and welcomed. Everyone was extremely hospitable and kind. Of course, I give a special thanks to Danny, my Salesman, and Diana, the Finance Director. They both worked hard to make a tough deal happen as a win-win situation in a very short period of time. I am extremely pleased! I have visited a few other Audi dealerships, but their inventory did not fit my needs. I would like to say, I enjoyed my experience at each dealership and commend Audi for ensuring such a welcoming and customer-service focused culture throughout their dealerships. There is still no question personally, that Audi of Chantilly is at the top of the list! I recommend this dealership to anyone in the market for new or used car and I will be a continued customer in the future. More

We have been looking for a new car for several weeks and have had some very negative experiences with other auto dealers. From the minute we stepped in the door, the staff was attentive and helpful. The sal have had some very negative experiences with other auto dealers. From the minute we stepped in the door, the staff was attentive and helpful. The sales person was great to deal with and open to show us several models. There were no high pressure tactics. Of course the product sells itself. We were delighted to find a car that finally met our expectations and had that "wow" factor we had been looking for. The business manager was professional and very helpful. The car we bought was delivered to us in fantastic condition and the sales person showed us all the features and answered our many questions. I would definitely recommend this dealership. More

Overall, outstanding job by all at Audi Chantilly. The sales individual I worked with, Jacob Jay, was friendly, knowledgeable, and very easy to work with. In addition, the individual at Audi finance was sales individual I worked with, Jacob Jay, was friendly, knowledgeable, and very easy to work with. In addition, the individual at Audi finance was good to work with as well. I would strongly recommend Audi Chantilly to anyone seeking to purchase a new or used vehicle. More

The service department has an excellent team! David Martin always takes care of me, when it comes to servicing my Audi. I've never had a problem with the work that these guys have performed on my vehic Martin always takes care of me, when it comes to servicing my Audi. I've never had a problem with the work that these guys have performed on my vehicle.I highly recommend this location. Thanks Again, Bryce Castro More

Matt Frick is a first class professional and he is the reason I go the extra distance for my Audi service. Matt makes sure you understand what the problem is, what it will take to fix and explains in a reason I go the extra distance for my Audi service. Matt makes sure you understand what the problem is, what it will take to fix and explains in a very simple manner - no smoke and mirrors - why something must be done. Matt has also assembeld a good team around him and it is obvious that they like and respect him. I deal with customer service issues in my professional life every day and can say that Matt is one of the best. Dealing with car issues is not fun and he trys to make the experience as painless as possibble. Promotiong him was one of the best things Audi did. More

Jacob was fantastic to work with in the lease of our new Audi Q7. He was very supportive and responsive to our requests. He went out of his way to find the vehicle of our choice and worked to get the paym Audi Q7. He was very supportive and responsive to our requests. He went out of his way to find the vehicle of our choice and worked to get the payment in line with our expectations. I would be glad to refer my friends/family to Jacob in their search for the perfect car. More

Just purchased a used Audi A4. This is my first Audi and the experience was great. The entire staff was extreemly helpfull. Diana was very helpfull in getting the paperwork done in a short time and explaine the experience was great. The entire staff was extreemly helpfull. Diana was very helpfull in getting the paperwork done in a short time and explained everything. Sam made my wife and I feel welcome and very comfertable about the purchase. They gave us more for our trade than I had expected. Great experience. More

Chris was extremely knowledgable and professional. Our experience was excellent and we would recommend Audi Chantilly to any and all. We were looking for an S6 and one thing I particularly liked was that experience was excellent and we would recommend Audi Chantilly to any and all. We were looking for an S6 and one thing I particularly liked was that we could not test drive the model in the showroom because individuals who typically look to buy this car do not want the miles on them. It was very nice to buy a brand new car. More