
Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Audi sales Very knowledgeable and helpful. Took time to answer every question thoroughly and explain anything that I didn't understand. Knows the inventory very Very knowledgeable and helpful. Took time to answer every question thoroughly and explain anything that I didn't understand. Knows the inventory very well and took extra time to show all of the autos available on the lot that I was interested in. I was very pleased with this experience. More
Repeat customer I just purchased my second Audi (a Q7) from Audi of Charlotte and I requested Walter Shelton again, as he was the salesperson who sold me my first Q5. I just purchased my second Audi (a Q7) from Audi of Charlotte and I requested Walter Shelton again, as he was the salesperson who sold me my first Q5. Walter tended to me and the process with excellent care. His follow up and diligence have been top notch, and his knowledge of the brand is impressive. I highly recommend Walter and this dealership. More
Excellent & friendly service Purchased an A4 and had excellent and friendly service from Greg. Was worried the purchasing process would be difficult but Greg made it quick and pai Purchased an A4 and had excellent and friendly service from Greg. Was worried the purchasing process would be difficult but Greg made it quick and painless. Would highly recommend when visiting Audi of Charlotte. More
Quick service in finding right Q7 Patrick was very helpful and quick in locating the Q7 I was looking for and kept me posted on the arrival. He wasn't too pushy, so overall a great sa Patrick was very helpful and quick in locating the Q7 I was looking for and kept me posted on the arrival. He wasn't too pushy, so overall a great sales experience for me! More
Great Customer Service Rich Gouhin is a great salesperson. He is fun, respectful and completely committed to client satisfaction. My husband and I test drove several model Rich Gouhin is a great salesperson. He is fun, respectful and completely committed to client satisfaction. My husband and I test drove several models until we made a decision. Rich was patient and highlighted the strengths of each model as he guided us through the decision process. More
Second Audi Purchase Here Expect a pleasant car buying experience for a change! I have now purchased 2 Audi's here (A6 & A4) and highly recommend Greg Butler and the entire te Expect a pleasant car buying experience for a change! I have now purchased 2 Audi's here (A6 & A4) and highly recommend Greg Butler and the entire team. They provide excellent customer service and offer an honest, efficient, and easy process. My 1st experience with the service department was also efficient and great. More
Pleasant Place This is my first Audi. I purchased an Audi 5 and have had it less than a month. Everyone I have come across at the dealership has been genuinely ni This is my first Audi. I purchased an Audi 5 and have had it less than a month. Everyone I have come across at the dealership has been genuinely nice and they love their product. Rich Gouhin is my Audi Brand Specialist and Sales Rep. He is top notch: with an easy going, knowledgable, style. More
Good price for my 2017 Audi A4 Walter has very good knowledge and he got the best deal for my car. And he makes sure things wrap up very fast and he has lot of patience and up on th Walter has very good knowledge and he got the best deal for my car. And he makes sure things wrap up very fast and he has lot of patience and up on that he is very kind . He treats his customers well and i would strongly recommend him for any one . More
Excellent customer care The entire team was professional and efficient throughout the purchase process. Richard Gouhin went above and beyond to ensure I understood what opt The entire team was professional and efficient throughout the purchase process. Richard Gouhin went above and beyond to ensure I understood what options were available on the car model I wanted and worked with me to get exactly the car I wanted, at a very fair price. He was transparent and honest throughout the process, and truly cared about building a good business relationship. Even though we have an Audi dealer 20 minutes away, I drove over 2 hrs to purchase from Audi of Charlotte and would do it again if and when the need arises! More
Great experience I just bought an Audi A3 convertible and cannot say enough nice things about Rich. The whole experience was so pleasant compared to a normal car buyin I just bought an Audi A3 convertible and cannot say enough nice things about Rich. The whole experience was so pleasant compared to a normal car buying process. He was available, responsive, listened to what I wanted, didn't try to push me to get something I didn't want or couldn't afford, non-salesy. I wasn't pushed to buy the car right after my test drive. He sent me pricing by email as I requested and allowed me to complete some forms prior to coming in such that paperwork took less than 90 minutes. No surprises at all, everything was exactly as written/promised in material sent via email. Highly recommend! More