Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Max was fantastic and the whole team made a great experience. Max gave me all the details I needed and helped me through every step of the process. My wife loves the new ride! experience. Max gave me all the details I needed and helped me through every step of the process. My wife loves the new ride! More
Max was very helpful in getting the car I wanted the moment I walked into the dealer. Enough though things did not go well, Max followed up and followed through in closing the deal. moment I walked into the dealer. Enough though things did not go well, Max followed up and followed through in closing the deal. More
The best experience. Great customer service. From start to finish Max was no pressure and very helpful. Not your typically car salesmen. He is the one to ask for without a doubt. Go see Max to finish Max was no pressure and very helpful. Not your typically car salesmen. He is the one to ask for without a doubt. Go see Max More
Great experience Max was helping me look for a used convertible and was very helpful. When life events changed our plans, he was incredibly supportive. We will definit Max was helping me look for a used convertible and was very helpful. When life events changed our plans, he was incredibly supportive. We will definitely be back. More
Friendly, Comfortable and Professional Purchased a used Audi A6, not the model that I was looking for (A7). Drove the A6 with no pressure and returned two days later for a relatively enjoya Purchased a used Audi A6, not the model that I was looking for (A7). Drove the A6 with no pressure and returned two days later for a relatively enjoyable sale experience with Jomo. Jomo was very friendly, professional and knowledgeable of the Audi line and comparable models. The back end of the sales process could have be somewhat more timely. Worked with Peppi, again professional and not high pressure process like I have experienced elsewhere. Audi of Charlotte should value Jomo as he is the reason that this sale occurred, an easy and smooth transaction. Thank you Jomo and Audi of Charlotte for the experience. I would recommend this experience to anyone interested in the Audi line of vehicles. More
Poor Experience I purchased a used vehicle just under two weeks ago. Everyone I dealt with was extremely nice. They did make a mistake with the financial paperwork wh I purchased a used vehicle just under two weeks ago. Everyone I dealt with was extremely nice. They did make a mistake with the financial paperwork which would of benefited me greatly and I’m sure my attorney would of loved it but I let it slide since everyone was so nice. There was a definite lack to attention to detail. The reason for the bad review is that they told me the interior would be cleaned. It definitely was not. I had to clean the interior myself which involved a full steam clean and shampoo. It was extremely disgusting. Also, I received countless requests to submit a review from my salesman. I’m sure it’s no fault of his own since I’m sure management is annoying about it. More
Patrick "Max" Montoya is a Star - Max-imize Your Time Patrick "Max" Montoya helped me review my options for an used vehicle. I was impressed by his product knowledge and patience. I recommend Max when sho Patrick "Max" Montoya helped me review my options for an used vehicle. I was impressed by his product knowledge and patience. I recommend Max when shopping for a car, new or pre-owned. He will take care of you and in your best interest. More
Great sales and financing experience Max and Peppi the finance manager did a great job explaining the E-Tron and financing opportunities. They were each polite, informative and respectfu Max and Peppi the finance manager did a great job explaining the E-Tron and financing opportunities. They were each polite, informative and respectful of my time. I would definitely work with them again. 5 stars to each! More
Love my A7 (Walter made it easy) I've worked with Walter twice--first on a lease and now this purchase. I'm overwhelmed by the technology, but he follows up immediately. I've worked with Walter twice--first on a lease and now this purchase. I'm overwhelmed by the technology, but he follows up immediately. More
Could only imagine driving behind the wheel of the prestige Audi car maker, thanks to the knowledgeable and charismatic Sales assoc. Walter Shelton my new A5 is parked in my garage! prestige Audi car maker, thanks to the knowledgeable and charismatic Sales assoc. Walter Shelton my new A5 is parked in my garage! More