
Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Helpful and straightforward I met Ernesto after arriving at the dealership unannounced. He listened well, he knew his product, and he was informative. He had to locate the car I met Ernesto after arriving at the dealership unannounced. He listened well, he knew his product, and he was informative. He had to locate the car that I wanted. He stayed in close contact regarding the progress that he and Audi of Charlotte had made. I had the car in about 10 days, which was well within my time frame. I was very pleased with the sales experience, especially when I contrasted it with other dealerships I have used. More
The best Audi dealer and salesman in Charlotte! Walter Shelton does a wonderful job! I have just bought my sixth Audi from him! He knows all the ins and out of the vehicle, gives great service and Walter Shelton does a wonderful job! I have just bought my sixth Audi from him! He knows all the ins and out of the vehicle, gives great service and is a really awesome guy! I bought a 2018 S5! It is awesome! He was so helpful in making sure I got what I wanted! Call Walter he will take great care of you!😎 More
Great experience I recently purchased a Q5 at Audi of Charlotte. I worked with Ernesto and experienced nothing but the upmost professionalism from him and the Audi tea I recently purchased a Q5 at Audi of Charlotte. I worked with Ernesto and experienced nothing but the upmost professionalism from him and the Audi team. More
Easy , confident , and pleased While test driving my wife's future Q5 Rich encouraged me to try the many options available on this elegant Audi. Very quickly it became apparent th While test driving my wife's future Q5 Rich encouraged me to try the many options available on this elegant Audi. Very quickly it became apparent that this car was getting the better of me and in a stunning "win me over " fashion I hadn't seen since buying my present Lexus LS430. So impressed with the Q5 yet needing something similar but a bit larger Rich introduced me to the Q7. Being a salesman for 30 years in commercial Real Estate I'feel like I've seen every coy approach to selling known to man. Rich was anything but and always the helpful gentleman we southerners have come to appreciate. The Q7 actually did all the selling but Rich was there to answer the many questions I had as I understand the car doesn't speak ...yet, but it does listen and provide safety sign language when being passed , driving too close , pedestrian walking by and on and on. Rich has excellent personnel to support him from Marcus Robbins in finance to Kyle the answer man 24/7. I've wanted an Audi since the college days when my roommate had a Fox , now we have two and couldn't be more satisfied. Thank you guys for your help and guidance, it was truly a pleasure doing business with you. Jim Whiteside More
Awesome car and awesome service! We have always loved an Audi vehicle and have had them in the past. We are big on researching cars before entering a showroom and really appreciated We have always loved an Audi vehicle and have had them in the past. We are big on researching cars before entering a showroom and really appreciated having a salesperson respect our time. Richard Gouhin was very knowledgeable, friendly and professional. He respected our time yet was very thorough with showing us cars that we were interested in and providing helpful insight. We love our new car and Richard's helpfulness and directness helped us make a decision in a reasonable amount of time. Everyone we will worked with (right down to showing us the features of our new car before we drove out) was extremely friendly and helpful. We will definitely reach out to Richard and Audi of Charlotte in the future. More
Great sales & service! Knowledgeable sales team!!! Sales team worked well together to create a no-pressure atmosphere. Test drives were easy and really helped my family learn more about the pros and c Sales team worked well together to create a no-pressure atmosphere. Test drives were easy and really helped my family learn more about the pros and cons of each vehicle. Service has been great!!! More
Friendly and Helpful The team at Audi of Charlotte made buying my Audi Q5 a painless endeavor. Salesman, Greg Butler, was knowledgeable and answered all our questions. The The team at Audi of Charlotte made buying my Audi Q5 a painless endeavor. Salesman, Greg Butler, was knowledgeable and answered all our questions. The rest of the team was equally pleasant and professional. This is the second Audi I've purchased from Audi of Charlotte, and I highly recommend them! More
Teamwork Thank you Quincy for getting my luggage rack and plates on my truck in a split second without notice. It felt great to be able to swing by and get the Thank you Quincy for getting my luggage rack and plates on my truck in a split second without notice. It felt great to be able to swing by and get the immediate customer service! Your congeniality and professionalism is noted. Keep up the great work! Vicki More
Great Customer Experience I purchased my second Audi, a brand new A5 Sportback from Audi of Charlotte and I couldn't be happier. This was my second buying experience with sale I purchased my second Audi, a brand new A5 Sportback from Audi of Charlotte and I couldn't be happier. This was my second buying experience with sales associate Walter Shelton and he was amazing. He worked tirelessly to keep me up to date on the arrival of my vehicle from Germany and called me the moment it arrived at the dealership. From start to finish, his professionalism was second to none. I also respect the fact that the finance manager Marcus Robbins listened to my needs and did not try to oversell me any additional products that did not meet those needs. I love my new car and will recommend Walter and Audi of Charlotte to anyone interested in a new car! More
Excellent Experience Great group of people at Audi of Charlotte. No hassle. Everyone is there to help. I was a bit undecided on my vehicle and Rich was great. He took my w Great group of people at Audi of Charlotte. No hassle. Everyone is there to help. I was a bit undecided on my vehicle and Rich was great. He took my wife and I between cars until we decided on an Audi S4. Would return for my next purchase. More